This article applies to Exalate Classic only. If you're using the New Exalate experience, please refer to the New Exalate documentation.
This article applies to Exalate Classic only. If you're using the New Exalate experience, please refer to the New Exalate documentation.
Problem
Exalate Authentication fails.
Cause
The additional plugin blocks non-authenticated requests.
Note: Known issue: Exalate for Jira on-premise is not compatible with Prevent Anonymous Access add-on.
Solution
Disable Prevent Anonymous Access plugin.