Exalate Cloud - Customer Monitor Endpoint
To request a customer monitor endpoint create a ticket on our Service Desk.
In the ticket, please specify the instances you would like to set up the customer monitor for.
After your ticket is processed you will get:
A REST endpoint
# example rest endpoint https://jcloudnode.example.exalate.cloud/rest/issuehub/4.0/cmonitor
jcloudnode-example.exalate.cloudis the Exalate URL of your instance.Credentials to access the endpoint.
This endpoint will return a number of errors, that you can check with thenumErrorsparameter.
{"numErrors":0}On-Premise - REST calls
Jira On Premise (Server/Data Center) can be monitored by accessing the rest endpoints.
Sync Events
Provides the number of outgoing synchronization transactions (sync events)
Request Example
curl --user john:doe https://my.jira.com/rest/issuehub/4.0/syncevents?limit=0
Response
STATUS 200 - application/json Returned if the message has been successfully received.
{
"limit":0,
"total":20,
"results":[]
}- Indicates that there are 20 sync transactions in the queue.
- Omitting the limit=0 parameter from the request will return all the outstanding sync events.
Sync Requests
Provides the number of incoming synchronization transactions (sync requests)
Request example
curl --user john:doe https://my.jira.com/rest/issuehub/4.0/syncrequests?limit=0
Response
STATUS 200 - application/json Returned if the message has been successfully received.
{
"limit":0,
"total":30,
"results":[]
}- Indicates that there are 30 sync transactions in the queue
- Omitting the limit=0 parameter from the request will return all the outstanding sync events
Errors
Provides the number of errors
Request example
curl --user john:doe https://my.jira.com/rest/issuehub/4.0/errors?limit=0
Response
STATUS 200 - application/json Returned if the message has been successfully received.
{
"limit":0,
"total":0,
"results":[]
}- Indicates that there are no logged errors
- Omitting the limit=0 parameter from the request will return all the error details
Other Platforms
Due to the specific approach for logging into the other platforms, no REST API points have been documented.