How to Sync Organizations Fields in Jira Service Desk

This article shows how to synchronize an Organizations field in Jira Cloud Service Desk.

The Organizations field is a Jira Service Desk field, it's a single select drop-down list. For more information, please read the Jira Service Desk documentation.

Source Side

Outgoing sync

replica.customFields."Organizations" = issue.customFields."Organizations"

Destination Side

Incoming sync 

To set the received Organizations field value on the receiving side use this code:

issue.customFields.Organizations?.value = replica.customFields.Organizations.value?.collect { org -> org?.organizationName }

To set the value in your local Organizations field manually use this code:

issue.customFields.Organizations.value = "Organization Name"

To set multiple values in your local Organizations field manually use this code:

issue.customFields.Organizations.value = ["Organization Name1", "Organization Name2"]