In ServiceNow, defects are related to unexpected product behavior. Defects are available as part of the Agile Development application. You can sync defects with Exalate for ServiceNow.
Example of a script to send defect data:
This script will send data for the following fields of the defect table:
Example of a script to receive defect data:
With this script, we can sync data with Jira issues: summaries, descriptions, assignees.