Using AIDA for Troubleshooting Sync Errors

    AIDA helps you troubleshoot errors faster. It offers clear, context-aware suggestions for resolving sync issues — directly where you see them.

    Access the AIDA Suggestion

    1. Go to the Troubleshooting tab of your network.
    2. Hover over the error you want to investigate.


    3. Click the AIDA icon that appears next to the error.
    4. Review the AI-generated suggestion in the modal window.



    The suggestion includes a short explanation of the error and a proposed solution.

    View the Full AIDA Analysis

    To get more details:

    1. In the AIDA modal, click View Full Analysis.
    2. This opens the full Error Details view with the AIDA Diagnosis tab selected.



    3. Review:
      • A more detailed interpretation of the error
      • Recommended steps to fix it

    You can also access the full analysis directly:

    1. Click the three-dot menu next to the error.
    2. Select View Details.
    3. Check the AIDA Diagnosis tab.

    Other Tabs in the Error Details View

    • Error Details – Includes the possibility to copy full stack trace and other technical details.
    • Replicas – Shows the payload and sync data for the error.

    What AIDA Can Help With

    • Identifies common causes of sync issues
    • Provides clear next steps
    • Speeds up troubleshooting, especially for less familiar errors