This article described how to synchronize issue types in Jira Cloud.
There are multiple use cases in issue type synchronization. With Exalate, you can handle any possible combination of the issue type mapping.
To send the issue type, add the script below:
There are different approaches to how you can set the issue type on the receiving side, depending on your specific use case.
To add the issue type on a synced issue you should add the script to the incoming sync.
Below you can find some of the most common cases:
Set the issue type name from the source issue, if not found set a default one
Set the issue type according to the mapping, specified with the help of Groovy scripts
In Basic connections, issue types are mirrored: tasks will be synced as tasks, improvements as improvements, and so on.
When you sync, for example, epic(or any other issue type that is not found on the destination side) Exalate creates either an issue with the default issue type, if the default issue type is set in the project configuration, or Task if not set.