How to Sync Stories in Exalate for ServiceNow

In ServiceNow, stories are work units that can be completed within a sprint. Stories are available as part of the Agile Development application. You can sync stories with Exalate for ServiceNow.

ServiceNow

Outgoing Sync

Example of a script to send story data:

if(entityType == "story") {
  replica.short_description = story.short_description
  replica.description = story.description
  replica.correlation_id = story.correlation_id
  replica.correlation_display = story.correlation_display
  replica.assigned_to = story.assigned_to
}          

This script sends data for the following fields of the story table:

• short_description
• description
• correlation_id
• correlation_display
• assigned_to

ServiceNow

Incoming Sync

Example of a script to receive story data:

if(entityType == "story") {
  story.short_description = replica.summary
  story.description = replica.description
  story.correlation_id = replica.key
  story.correlation_display = "IDalko-Jira"
  story.assigned_to = nodeHelper.getUserByEmail(replica.assignee?.email)?.key   
}