When establishing a Connection in Basic Mode with the Exalate version lower than 5.2.0 on Jira on-premise, you will get the following error:
Connections in Basic Mode were introduced in Exalate for Jira on-premise version 5.2.0.
Exalate pre 5.2.0 treats these connections incorrectly, due to a database discrepancy.
There are two solutions to this problem:
- Upgrade Exalate to the latest 5.2.0( or at least 5.2.0 that includes basic connection functionality).
- Delete the
mode=BASICline in the