How to Switch to a Free Plan License in Exalate for Jira Cloud

    This article shows how to switch to a Free plan license in Exalate for Jira Cloud. The Free plan is a free license where you can use only Basic connections. Visual and Script connections are not available in a Free plan. For more details about the Free plan license, check out Pricing and licensing.

    The Exalate evaluation license is provided by Atlassian. To switch to a Free plan license in Jira Cloud you need to unsubscribe from the Atlassian license.

    To unsubscribe from the evaluation license:

    1. Navigate to Apps -> Manage apps

    2. Select Exalate from the User-installed apps list

    3. Click Stop trial

    4. Click Unsubscribe

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