Jira On-Premise

Install Exalate for Jira On-premise from the Atlassian Marketplace. Covers app installation, license generation, EULA registration, and proxy user permissions including JSM service desk agent access.

System requirements to install Exalate for Jira On-premise. Requires Java 8–17, 4 GB RAM, dual-core CPU, and a 120-second network timeout. Supports VMware, VirtualBox, and any Tomcat-compatible VM.

Set up a Visual Mode connection from Jira On-premise in Exalate. Configure field mappings, AND/OR sync filters, sync direction, and optional Groovy scripts — no Groovy required for standard setups.

Initiate a Script Mode connection from Jira On-premise in Exalate. Enter the destination URL, select Script mode, choose a project for incoming issues, and send the invitation code to your destination admin.

Accept a Script Mode connection invitation in Exalate from Jira On-premise. Paste the invitation code — connection details are pre-populated — then select a project for incoming issues and confirm.

Set up a Basic Mode connection from Jira On-premise in Exalate. Syncs summary, description, comments, attachments, and issue types — all comments as public. No Sync Rule editing allowed.

Initiate a private Basic Mode connection from Jira On-premise in Exalate. Use "I don't have a URL", select a project for incoming issues, and send the invitation code to your private-side partner.

Initiate a private Script Mode connection from Jira On-premise in Exalate Classic. Use "I don't have a URL", fill in connection details, select a project for incoming issues, and send the invitation code to your partner.

Manually sync a Jira On-premise issue in Exalate Classic using the Exalate button in the Sync Status Panel. If the button isn't visible, enable it in General Settings. Use Exalate to create a new entity or Connect to link existing ones.

Set up a local Script Mode connection between two Jira On-premise projects in the same instance using Exalate. Enter your own instance URL, select Script mode, and choose both projects to sync.

Set up a local Visual Mode connection between two Jira On-premise projects in the same instance using Exalate Classic. Configure field mappings, AND/OR sync filters, sync direction, and optional Groovy scripts.

Set up a local Basic Mode connection between two Jira On-premise projects in the same instance using Exalate. Enter your own instance URL, select Basic mode, and choose both projects to sync.