Freshdesk - Version 5.25.1

    Released for Freshdesk on June 12th, 2025

    This release introduces a new integration between Exalate's Core system and SyncRoom - a new way to manage cross-company integrations from a single, unified console. 

    Learn more about SyncRoom and how it enhances your Exalate experience here.

    Additionally, we've implemented several improvements: 

    Improvements

    • NCI-190 - Ability to use (nodeHelper.getAgentByEmail) method within the Script connection;
    • NCI-203 - Support of Inline images feature within the Description and Notes fields;
    • NCI-164 - Enhanced Registration page;
    • SYN-3 - Added node administrator approval flow;
    • SYN-141 -Implemented initial onboarding support for SyncRoom.