ServiceNow - Version 5.28.0

    Released for ServiceNow on August 27th, 2025

    In this release, we've resolved the following issue and implemented improvements: 

    Bug fixes

    • XLT-6617 – Resolved issue where license appeared deactivated after upgrading a cloned Jira Server instance.

    Improvements

    • XLT-6981 – Removed 'Next sync available on' message for Evaluation licenses;
    • XLT-6800 – ServiceNow connector now caches user queries to enhance sync performance.