XurrentFields and Entities Available for Synchronization
This article provides a reference for Xurrent fields and entities that can be synchronized using Exalate.
Entity types
Xurrent supports the following entity types for synchronization:
- Request -a formal record used to capture a user's need for assistance, information, or a service from internal departments like IT or HR, or from external service providers
Request fields
| Field Name | Data Type | Description |
|---|---|---|
key | String | Unique task identifier (GID) |
summary | String | Request name/title |
description | String | Task description (HTML) |
assignee | User | Member assigned to theRequest |
reporter | User | Requested By of the Request |
status | String | Statuses of the Request |
requested_by | User | Request Requested By field |
team | String | Member/Assignee of Team |
customFields | Map | Custom field values |
attachments | List | File attachments |
comments | List | Request comments (HTML) |
labels | List | Request tags |
template | String | Request Template Id |
service request | String | Request Service Request Id |
Custom field types
Xurrent supports the following custom field types:
- text
- select
- checkbox
- date
- date_time
- time
- number
- rich_text
- text_area
More information
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