How to Sync Scrum Tasks in Exalate for ServiceNow

    In ServiceNow, a scrum task is an amount of work for a story that is completed during a sprint. Scrum tasks are available as part of the Agile Development application. You can sync scrum tasks with Exalate for ServiceNow.


    Outgoing Sync

    Example of a script to send scrum task data:

    if(entityType == "scrumTask") {
      replica.short_description = scrumTask.short_description
      replica.description = scrumTask.description
      replica.correlation_id = scrumTask.correlation_id
      replica.correlation_display = scrumTask.correlation_display
      replica.assigned_to = scrumTask.assigned_to

    This script sends data for the following fields of the scrum task table:

    • short_description
    • description
    • correlation_id
    • correlation_display
    • assigned_to


    Incoming Sync

    Example of a script to receive scrum task data:

    if(entityType == "scrumTask") {
      scrumTask.short_description = replica.summary
      scrumTask.description = replica.description
      scrumTask.correlation_id = replica.key
      scrumTask.correlation_display = "IDalko-Jira"
      scrumTask.assigned_to = nodeHelper.getUserByEmail(replica.assignee?.email)?.key   

    With this script, you can sync data with Jira issues: summaries, descriptions, assignees.

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