How to Sync Organization Field Values to a Text Custom Field in Jira Cloud

This article shows how to sync Organizations field values from Jira Service Desk to a text custom field in Jira Software.

Add the code below to the Outgoing sync

 // ORGANIZATIONS SYNC
replica.customKeys."Organization Names" = issue.customFields."Organizations".value?.collect { org -> org?.organizationName }?.findAll()
// END: ORGANIZATIONS SYNC

Destination Side

Add the code to the Incoming sync to add the received Organization names into the text custom field. Please replace the custom field name with your custom field name in the code below.

//add organization names into the "My Text Field"
 issue.customFields."My Text Field".value = replica.customKeys."Organization Names"?.join(",")