Exalate for Zendesk: how to display a remote issue link in a custom field

    This article shows how to synchronize the remote issue link to a custom field on destination instance.

    Destination side

    1. Add a URL custom field. Let's name it remoteIssueUrl.
    2. Note: For more information about custom fields, please read the Atlassian documentation on  Adding a custom field

    3. Add the code below into the Incoming sync.

    // remoteIssueUrl is provided in the incoming sync script
    issue.customFields."Remote issue URL".value = remoteIssueUrl

    Note: "Remote issue URL " is the name of the custom field, you've created in the first step. You can change it to any custom name.