Plans and Subscriptions

    Exalate is available for different work management systems.

    Synchronizing is unlimited between any of these platforms as long as Exalate is installed on each instance. Each instance requires a valid license to synchronize.

    Available License Types

    Exalate provides three licenses types:

    Evaluation License

    You can test Exalate with a limited free 30-day evaluation license, which can be extended at your request. With the evaluation license, you can synchronize up to 1000 issues per evaluation period. 

    Note: If you use Exalate for Jira on-premise, you can extend the evaluation period twice through the marketplace (up to 90 days).

    Free Plan License

    With the Free plan license, you can sync up to 1000 entities per month with Basic connections. Visual and Script connections are not available.

    Note: In case all 1000 syncs have been used in less than a month, the next 1000 syncs will become available next month.

    The Free plan license becomes available automatically after the Evaluation license is expired.

    Note: In Jira Cloud, you need to unsubscribe from the Evaluation license manually, to use the Free plan license. For more information, check out How to switch to a Free plan license in Exalate for Jira Cloud.

    Paid License

    With the Paid license, you can synchronize an unlimited number of issues. Pricing depends on the platforms where Exalate is installed. Each instance requires a valid license to synchronize.

    Note: We provide a limited, free 30-day evaluation license, to be extended on request.

    Starting February 15, 2023, the prices for all Exalate products and services have increased by approximately 15%.

    License plans comparison

    Here is a short comparison between available license types:

    License type



    Free plan

    PriceFree (available for 30 days)Based on the platform. Check Paid license pricing for more details.
    Based on the platform. Check Paid license pricing for more details.
    Connection typesBasic, Visual, and ScriptBasic, Visual, and Script
    Basic, Visual, and Script
    Entities per month1000UnlimitedUnlimited








    How can I get an Exalate license?

    You can get an Exalate license by choosing one of the options listed below:

    1. Try Exalate for FREE or book a demo at our official website
    2. Reach out for a quote to us directly
    3. Reach out for a quote to Our Partners
    4. If you are already using a free trial license, you can purchase a paid license via the License Details tab in the Exalate console. Check out How to get an Exalate instance license.