Set up how often Exalate will send emails

    This article shows how to set the time period between Exalate emails. Exalate sends emails with error notifications to administrators. Use the mail.smtp_backoff variable to control how often you  receive emails from Exalate. For example, you can set up Exalate to send an e-mail every 10 minutes.

    1. Open the setenv.sh file in your Jira folder.
      In the file, you can set properties and options on startup.

      Note: For more information about adding variables in Linux and Windows, please check this Atlassian article.

    2. Locate the JVM_SUPPORT_RECOMMENDED_ARGS="" property and modify it to the following:

      JVM_SUPPORT_RECOMMENDED_ARGS="-Dmail.smtp.backoff=10"

      The -Dmail.smtp.backoff property is in minutes and it must be a positive number. For example, if -Dmail.smtp.backoff=10, Exalate will send an email every 10 minutes.

    3. Restart the service.


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