Released for Freshservice on July 29th, 2025
📊 Access Trend Dashboard from the Exalate Console
Exalate administrators can now securely access a dedicated trend dashboard directly from the UI. This dashboard provides insights into synchronization activity over time, helping admins monitor and understand their node's performance. The link opens in a new tab and is available only to authorized users. More details here.
In this release, we've resolved the following issues and implemented improvements:
Bug fixes
- NCI-384 - Status changes not triggering sync with custom statuses setup.
Improvements
- XLT-6852 - Trend dashboard for Exalate;
- NCI-204 - Mapping Impact and Urgency by name;
- NCI-282 - Include comment author in the payload;