Unexalate Operation

    The Unexalate operation helps to stop the synchronization of an issue. It removes all synchronization information, but keeps the original issue and the remote issue untouched.

    The issue data exchanged between these issues will not be removed.

    Unexalate Issue on Jira On-premise

    There are different ways to stop an issue synchronization on the Jira server:

    • Unexalate operation
    • Unexalate Now workflow post function
    • Using API

    Unexalate Operation

    1. Open an issue you want to connect with another issue

    2. Select More > Unexalate

      Unexalate operation is available only if the issue was synchronized before!


    3. The synchronization stops and the sync panel link removes. Issues on both sides remain untouched.

    Unexalate Now Workflow Post Function

    Post functions carry out any additional processing required after a transition is executed. The Exalate app provides Unexalate Now post function.

    The steps to add the post function are the following:

    1. Navigate to the workflows and select the workflow to edit

    2. Select the transition to which you want to add the post function
    3. Add Unexalate Now post function

    The Unexalate Now post-function will be executed only once all synchronization messages have been processed.


    Unexalate Using API

    // UNEXALATE SETTINGS
    
    final def issueToBeUnexalated = "FOO-1"
    
    // END UNEXALATE SETTINGS
    
    
    import com.atlassian.jira.component.ComponentAccessor
    /*
    ** Access the Sync Init Service which allows to 
    */
    def exaPlugin = ComponentAccessor.getPluginAccessor().getEnabledPlugin("com.exalate.jiranode") as OsgiPlugin
    def exaCl = exaPlugin.classLoader
    def exaCa = exaPlugin.containerAccessor
    def syncInitServClass = exaCl.loadClass("com.exalate.api.trigger.ISyncInitiationService")
    def syncInitServ = exaCa.getBeansOfType(syncInitServClass).first()
    
    /*
    ** effect an unexalate on a particular issue
    */
     
    def targetIssue = ComponentAccessor.getIssueManager().getIssueObject(issueToBeUnexalated)
    if (targetIssue) {
    	syncInitServ.unexalate(targetIssue.id)
    }
     


    Unexalate Issue on Jira Cloud

    There are 2 ways to stop an issue synchronization on JIRA Cloud:

    • Unexalate button on the issue view
    • Unexalate Now workflow post function

    Unexalate Button on the Issue View

    1. Open an issue you want to connect with another issue
    2. Use Unexalate button on the right sidebar

      Unexalate operation is available only if the issue was synchronized before!


    3. The synchronization stops and the sync panel link removes. Issues on both sides remain untouched.

    'Unexalate Now' Workflow Post Function

    Post functions carry out any additional processing required after a transition is executed. The exalate app provides Unexalate Now post function.

    The steps to add the post function are the following:

    1. Navigate to the workflows and select the workflow to edit

    2. Select the transition to which you want to add the post function
    3. Add Unexalate Now post function


    Unexalate Operation on Other Platforms

    You can stop the synchronization from the entity sync status tab on the Exalate admin menu.

    To find the issue you need to specify its ID.