How to Sync Comments in Asana
This article describes how to synchronize comments between Asana and other systems.
Comments in Asana: Asana stores comments as HTML content to support rich text formatting. This HTML needs proper handling during synchronization.
Outgoing sync (Asana → Remote system)
To send comments from Asana to the remote system, use this script in your Outgoing Sync:
replica.comments = nodeHelper.stripHtmlFromComments(entity.comments)What this does: The
stripHtmlFromComments helper removes HTML formatting from comments, making them compatible with systems that don't support rich text.Incoming sync (Remote system → Asana)
To receive comments from the remote system and add them to Asana, use this script in your Incoming Sync:
entity.comments = commentHelper.mergeComments(entity, replica)What this does: The
mergeComments helper merges new comments with existing ones, avoiding duplicates while preserving comment history.More information
- How to Sync Rich Text and HTML Between Asana and Other Systems
- How to Sync Attachments in Asana
- How to Sync Tasks in Asana
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