How to Sync Request Participants in Jira On-premise

    This article describes how to synchronize Request participants field on Jira on-premise Service Desk, users are matched by email.

    Source Side

    Outgoing sync 

    replica.customFields."Request participants" = issue.customFields."Request participants"

    Destination Side

    Incoming sync

    issue.customFields."Request participants"?.value = replica.customFields."Request participants"?.value?.collect { it ->
    	nodeHelper.getUserByEmail(it?.email)  
    }