The add-on host returned HTTP response code 500 when we tried to contact it during installation. Please try again later or contact the add-on vendor.
JIRA Cloud is SaaS subscription service and resources are limited, therefore we host the Exalate App for JIRA Cloud applications on our own servers.
Additional resources need to be allocated to the server in order to resolve the error.
Please contact our support at firstname.lastname@example.org to fix the error.