Pricing & Licensing FAQs

Articles

How to Activate an Exalate Network License Key
This article describes how to activate an Exalate network license.
How to Update an Exalate License Key on Jira
This article describes how to update the license key.
How to Edit an Exalate License Key
When registering your Exalate instance, you get an evaluation license. You can update the license key after buying an instance, or a network license. This article shows how to update the Exalate license key. 1. Navigate to the License Details Tab...
How to get an Exalate Instance License
This page details how you can configure the instance license for Exalate.
How to Switch to a Free Plan License in Exalate for Jira Cloud
This article shows how to switch to a Free plan license in Exalate for Jira Cloud.
How to Upgrade a Free Plan License in Jira Cloud
This article shows how to upgrade a Free plan license to a Paid license.
How to Upgrade a Free Plan License
This article shows how to upgrade a Free plan license to a Paid license.
How to Manage Stripe Billing Information
This page details how you can securely modify your payment details using the integrated Stripe Customer Portal.
Free Plan: Clarifications
Free Plan With the Free Plan, you can sync up to 1000 entities, 4 fields (title, description, comments, attachment), and an unlimited number of triggers and connections per month. Only the Basic configuration mode is included and Visual and Scr...
What to do if you purchase a license from the Atlassian Marketplace
What to do if you purchase a license from the Atlassian Marketplace