ServiceNow - Version 5.1.1

    Released for SERVICENOW on Jan 29, 2021

    Now you can sync data to ServiceNow import sets. This is useful if you don't want to apply changes directly into a production table. For more information, check out How to sync entities to an import set with Exalate for ServiceNow. You can also set up a customer monitor to check the status of your sync with REST API calls. We also made a bunch of performance improvements, UI updates, and bug fixes.

    In this release


    SNOWNODE-178Exalate can now sync data into ServiceNow import sets. For more information, check out How to sync entities to an import set with Exalate for ServiceNow
    EXACOMP-967Added possibility to set up a customer monitor on your instance. 
    EXACOMP-859Added possibility to check issues that are under sync. Check this article for more details
    EXACOMP-1006Exalate will now send fewer emails
    EXACOMP-1007Entity type is now required when adding triggers
    SNOWNODE-279Added support of stripHtml
    EXACOMP-982JWT token expiration is now logged as WARN
    JCLOUD-1429Added possibility to create triggers with empty queries
    EXACOMP-979Improved performance by reworking the data storage mechanism
    EXACOMP-972Implemented lazy loading. This improves performance by not overloading memory with data
    EXACOMP-789Improved general load time by updating the codebase
    EXACOMP-894Improved security against XSS attacks

    Bug fixes

    SNOWNODE-292Fixed bug where it was impossible to log in with an OAuth token
    SNOWNODE-221Fixed bug where priority was synced as urgency in connections between ServiceNow and Jira Server
    EASE-7035Fixed bug with formatting errors in connections between ServiceNow and Jira Server
    EASE-6506Fixed bug where the token was displayed as expired in a connection between ServiceNow and Jira Cloud
    EASE-6286Fixed bug with comment sync
    EXACOMP-981Fixed bug where expired licenses were shown as valid
    EXACOMP-973Fixed bug with 2 Connect buttons appearing in the Entity Sync panel
    EXACOMP-902Fixed bug with the message suggesting to refresh the page not showing
    JIRANODE-3181Fixed bug where Sync Queue filter didn't work after Bulk Exalating multiple issues
    EXACOMP-922Fixed bug with pop-up alignment when going to an error from the Connections tab
    SNOWNODE-275Fixed bug where only one sync panel was displayed for entities synced through multiple connections
    EXAEDIT-1182Fixed bug with the filter in Sync Queue working incorrectly
    EXAEDIT-1186Fixed bug with license limitations showing incorrectly in Bulk Exalate

    UI updates

    EXACOMP-787Updated the notification after making a Bulk Connect
    EXACOMP-285Updated the look of the License Details section
    EXAEDIT-1183Fixed icon formatting and button alignment for the Initiate connection and Accept invitation screens in Safari
    EXACOMP-968Improved load time of the Bulk Exalate operation in the Triggers tab
    EXACOMP-964Bulk Connect and Triggers tabs load faster
    EXACOMP-621Removed the template selection for scripting connections