How to Sync Comments in Xurrent
This article describes how to synchronize comments between Xurrent and other systems.
Outgoing sync (Xurrent → Remote system)
To send comments from Xurrent to the remote system, use this script in your Outgoing Sync:
replica.comments = entity.commentsIncoming sync (Remote system → Xurrent)
To receive comments from the remote system and add them to Xurrent, use this script in your Incoming Sync:
entity.comments = commentHelper.mergeComments(entity, replica)What this does: The
mergeComments helper merges new comments with existing ones, avoiding duplicates while preserving comment history.More information
- How to Sync Rich Text and HTML Between Xurrent and Other Systems
- How to Sync Attachments in Xurrent
- How to Sync Requests in Xurrent
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