How to Sync Comments in Xurrent

This article describes how to synchronize comments between Xurrent and other systems.

Outgoing sync (Xurrent → Remote system)

To send comments from Xurrent to the remote system, use this script in your Outgoing Sync:

replica.comments = entity.comments

To send comments from Xurrent to the remote system while maintaining formatting, use this script in your Outgoing Sync:

1.  When remote system is using Wiki e.g. Jira

 replica.comments = entity.comments.each {                                 
      if (it.body) {                                                                                   
          it.body = nodeHelper.convertXurrentToWiki(it.body)                                           
      }                                                                                                
  } 

2.  When remote system is using HTML e.g. ADO

 replica.comments = entity.comments.each {                                 
      if (it.body) {                                                                                   
          it.body = nodeHelper.convertXurrentToHTML(it.body)                                           
      }                                                                                                
  } 

Incoming sync (Remote system → Xurrent)

To receive comments from the remote system and add them to Xurrent, use this script in your Incoming Sync:

entity.comments = commentHelper.mergeComments(entity, replica)

To receive comments from the remote system and add them to Xurrent while maintaining formatting, use this script in your Outgoing Sync:

1.  When remote system is using Wiki e.g. Jira

issue.comments     = commentHelper.mergeComments(issue, replica,
                       {
                       comment ->
                       comment.body = nodeHelper.convertWikiToXurrent(comment.body)
                        })

2.  When remote system is using HTML e.g. ADO

issue.comments     = commentHelper.mergeComments(issue, replica,
                       {
                       comment ->
                       comment.body = nodeHelper.convertHtmlToXurrent(comment.body)
                        })

More information

• How to Sync Rich Text and HTML Between Xurrent and Other Systems
• How to Sync Attachments in Xurrent
• How to Sync Requests in Xurrent

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