syncHelper

    The syncHelper is an object which can be used in the Sync Rules scripts to schedule sync on your instance.

    Names of objects are case sensitive. displayname is different from displayName

    JIRA CLOUD


    TitleDescription
    getLocalIssueKeyFromRemoteId

    Finds a local issue key linked to a remote issue.

    isUnderSync

    Allows to check if certain entities are synced through a specific connection

    syncBackAfterProcessing

    Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished.

    unExalateAfterProcessing

    Creates an Unexalate event to stop the synchronization of an issue once it's synchronized.

    JIRA ON-PREMISE

    TitleDescription
    getLocalIssueKeyFromRemoteId

    Finds a local issue key linked to a remote issue.

    isUnderSync

    Allows to check if certain entities are synced through a specific connection

    syncBackAfterProcessing

    Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished.

    GITHUB

    TitleDescription
    getLocalIssueKeyFromRemoteId

    Finds a local issue key linked to a remote issue.

    ZENDESK

    TitleDescription
    getLocalIssueKeyFromRemoteId

    Finds a local issue key linked to a remote issue.

    unExalateAfterProcessing


    Creates an Unexalate event to stop the synchronization of an issue once it's synchronized.

    SERVICENOW

    TitleDescription
    getLocalIssueKeyFromRemoteId

    Finds a local issue key linked to a remote issue.

    AZURE DEVOPS

    TitleDescription
    getLocalIssueKeyFromRemoteId

    Finds a local issue key linked to a remote issue.

    HP ALM/QC

    TitleDescription
    getLocalIssueKeyFromRemoteId

    Finds a local issue key linked to a remote issue.

    syncBackAfterProcessing

    Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished.