The syncHelper is an object which can be used in the Sync Rules scripts to schedule sync on your instance.
Names of objects are case-sensitive. displayname is different from displayName
JIRA CLOUD
| Title | Description |
|---|---|
| getLocalIssueKeyFromRemoteId | Finds a local issue key linked to a remote issue. |
| isUnderSync | Allows to check if certain entities are synced through a specific connection |
| syncBackAfterProcessing | Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished. |
| unExalateAfterProcessing | Creates an Unexalate event to stop the synchronization of an issue once it's synchronized. |
| getRemoteIssueUrl | Returns the entity URL of the twin |
| getTrackerUrl | Returns the URL of the underlying tracker |
| getRemoteTrackerUrl | Returns the URL of the remote tracker |
| getExalateUrl | Returns the URL of the current Exalate node |
| getRemoteExalateUrl | Returns the URL of the remote Exalate node |
JIRA ON-PREMISE
| Title | Description |
|---|---|
| getLocalIssueKeyFromRemoteId | Finds a local issue key linked to a remote issue. |
| isUnderSync | Allows to check if certain entities are synced through a specific connection |
| syncBackAfterProcessing | Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished. |
GITHUB
| Title | Description |
|---|---|
| getLocalIssueKeyFromRemoteId | Finds a local issue key linked to a remote issue. |
| getRemoteIssueUrl | Returns the entity URL of the twin |
| getTrackerUrl | Returns the URL of the underlying tracker |
| getRemoteTrackerUrl | Returns the URL of the remote tracker |
| getExalateUrl | Returns the URL of the current Exalate node |
| getRemoteExalateUrl | Returns the URL of the remote Exalate node |
ZENDESK
| Title | Description |
|---|---|
| getLocalIssueKeyFromRemoteId | Finds a local issue key linked to a remote issue. |
| unExalateAfterProcessing |
|
| getRemoteIssueUrl | Returns the entity URL of the twin |
| getTrackerUrl | Returns the URL of the underlying tracker |
| getRemoteTrackerUrl | Returns the URL of the remote tracker |
| getExalateUrl | Returns the URL of the current Exalate node |
| getRemoteExalateUrl | Returns the URL of the remote Exalate node |
SERVICENOW
| Title | Description |
|---|---|
| getLocalIssueKeyFromRemoteId | Finds a local issue key linked to a remote issue. |
| getRemoteIssueUrl | Returns the entity URL of the twin |
| getTrackerUrl | Returns the URL of the underlying tracker |
| getRemoteTrackerUrl | Returns the URL of the remote tracker |
| getExalateUrl | Returns the URL of the current Exalate node |
| getRemoteExalateUrl | Returns the URL of the remote Exalate node |
AZURE DEVOPS
| Title | Description |
|---|---|
| getLocalIssueKeyFromRemoteId | Finds a local issue key linked to a remote issue. |
| getRemoteIssueUrl | Returns the entity URL of the twin |
| getTrackerUrl | Returns the URL of the underlying tracker |
| getRemoteTrackerUrl | Returns the URL of the remote tracker |
| getExalateUrl | Returns the URL of the current Exalate node |
| getRemoteExalateUrl | Returns the URL of the remote Exalate node |
SALESFORCE
| Title | Description |
| getRemoteIssueUrl | Returns the entity URL of the twin |
| getTrackerUrl | Returns the URL of the underlying tracker |
| getRemoteTrackerUrl | Returns the URL of the remote tracker |
| getExalateUrl | Returns the URL of the current Exalate node |
| getRemoteExalateUrl | Returns the URL of the remote Exalate node |
HP ALM/QC
| Title | Description |
|---|---|
| getLocalIssueKeyFromRemoteId | Finds a local issue key linked to a remote issue. |
| syncBackAfterProcessing | Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished. |