Can't to Log in to Exalate for Azure DevOps using PAT

    Problem

    Can not log in to the Exalate admin dashboard using Personal Access Token.

    Error Detail Message
    Credentials provided are not correct

    Cause

    • Problem with permissions, required by Exalate to communicate with the Azure DevOps instance. 
    • The PAT is invalid

    Solution

    Make sure your user is part of the 'Project Collection Administrators' permission group (under organization settings -> Permissions)

    Project collection administrators group: Exalate


    You can validate the permissions with Postman using the Basic Auth with your PAT as a username and password:

    GET YOUR_AZURE_URL/_apis/permissions/11238e09-49f2-40c7-94d0-8f0307204ce4/15?alwaysAllowAdministrators=true

    Authenticate with Basic Auth using your PAT token as username and password.

    Exalate Proxy User needs to have permission to read, write, and manage Work Items and be a Project Collection Administrator on the Organization level.

    Check Exalate for Azure DevOps: Proxy user permissions for more details.