How to Impersonate a Comment in Jira Cloud

The comment looks like the following:

Source side

Outgoing sync 

To send comments to the destination instance use the following script:

replica.comments = issue.comments

Destination side

1. Modify the comment body on each received comment to add the comment author via helper methods

With the help of commentHelper methods, you can manipulate comments and define how to apply received comments on the local issue.

Incoming sync

// Format each remote comment - add the author
 
issue.comments = commentHelper.mergeComments(issue, replica,                     
                    {
                       comment ->
                       comment.body =
                          "[" + comment.author.displayName +
                                  "| email: " + comment.author.email + "]" +
                                  " commented: \n" +
                          comment.body + "\n"
                    }
)

2. Assign the original comment author if exists in the local system, use the proxy user if not found

This method works for Jira Server and Jira Cloud.

Incoming sync

• Change the comment executor from the proxy user to the original comment author
• If the author does not exist in the local JIRA, use the proxy user as an author

replica.addedComments.each { it.executor = nodeHelper.getUserByEmail(it.author?.email) }
replica.changedComments.each { it.executor = nodeHelper.getUserByEmail(it.updateAuthor?.email) }
issue.comments = commentHelper.mergeComments(issue, replica, { it })

Result

The first comment was created by the proxy user, while the second comment was impersonated and the local administrator is the comment executor.