Problem
A problem was detected on 5.28.0 release which caused issueLinks to be removed from synced items on Jira Cloud and Jira On-premise, the affected version has been removed from the marketplace for both platforms and remediation steps have been devised.
Cause
Issue detected on Exalate fix 5.28.0
Solution
Our team has identified all possible affected clients and is proactively reaching out to them to reinstate the data correctly.
If you have not been contacted and you believe you have been affected by this issue please feel free to reach out to us through our Support Portal and we will gladly assist you.