Zendesk Configuration Guides

This article shows how to synchronize comments.

This article shows how to Impersonate a Comment in Zendesk.

This page describes how to keep internal comments internal and restrict synced comments' visibility.

This article describes how to synchronize attachments.

This article describes how to synchronize issue labels.

This article shows how to synchronize issue priority.

This article shows multiple use cases in issue types synchronization.

In this article, we describe how to synchronize status between instances.

This article shows how to sync Zendesk user fields.

This article shows how to synchronize Elements Connect Fields with Different Key Values in Zendesk.

How to Convert Data between HTML and Markdown in Zendesk

Zendesk: how to synchronize the remote issue link to a custom field on destination instance.