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Sync Panel in the Platform you Use
The Exalate Classic Sync Panel shows sync status, remote issue links, and manual sync options for Jira, Azure DevOps, Zendesk, and Salesforce. Displays 7 statuses including In Progress, Error, and Remote Issue Removed.
Entity Sync Status tab in Exalate Admin Console
Use the Entity Sync Status tab in Exalate Classic to check, start, or stop issue synchronization. Supports Jira Cloud, GitHub, Zendesk, Azure DevOps, ServiceNow, Freshdesk, Freshservice, and Salesforce.
Sync Queue
Use the Exalate Classic Sync Queue to monitor outgoing and incoming sync messages in real time. Filter by connection name or entity ID, track attachment sync, and troubleshoot sync events with full event details.