Articles
Unidirectional Sync from Service Desk
How you to connect 2 Jira instances so that one instance is used for servicing customers, and the other for tracking development tasks.
Bidirectional Sync between Service Desk & Development
How a single add-on changed the workflow of one company for good
Cross Company Project Collaboration
Cross Company Project Collaboration
Service Management to Multiple Projects
Introduction
In this article, we will look to connect an external-facing service desk with an internal development Jira. The external Jira is configured with a single service desk configuration - providing generic request types such as ...
Local Synchronization
How to se up a Local Synchronization
Sync between Multiple Jira Cloud Instances
How to Sync between Multiple Jira Cloud Instances
How to Sync CreatedDate Field
This article explains how to sync the Created Date field.
Unidirectional Sync for Jira Cloud
Unidirectional Sync for Jira Cloud
Multiple Workflow Orchestrations
Jira allows having multiple workflows per project/issue type.
Jira Service Management to Jira Software
This use case describes a synchronization between Jira Service Management and Jira Software.
Synchronization Between Private Jira On-premise Instances
This article describes the concept of the synchronization use case, where both sides are private Jira on-premises.
Complex Workflows with Advanced Validations
Complex Workflows with Advanced Validations
Comment Visibility - an Advanced Issue Sync Case
Comment Visibility - an Advanced Issue Sync Case
How to Sync Urgency and Priority between ServiceNow and Jira
How to Sync Urgency and Priority between ServiceNow and Jira
Synchronize ServiceNow Change Requests and Jira Issues
Use Case 1: Integrate with Customer Jira to Manage the Product Change Requests
The product team uses ServiceNow to manage development. They have the workflow specifically created for change request management. The customer uses J...
Transferring Exalate Configurations from Jira Server to Jira Cloud or Jira Data Center
How to transfer Exalate Configurations from Jira Server to Jira Cloud or Jira Data Center
How to sync Table Grid Editor data
Table Grid Editor is a JIRA add-on that allows you to store tabular data in the context of an issue.
Sync Milestones between GitHub and Jira On-premise
This article shows how to synchronize milestones from GitHub issues to Jira.
How to Sync Multiple Zendesk Tickets to One Jira Cloud Issue
How to sync multiple Zendesk tickets into one Jira Cloud issue by using the Exalate Connect API.
How to Convert Remote Status Changes to Local Comments between Jira Cloud and Jira On-premise
How to Convert Remote Status Changes to Local Comments between Jira Cloud and Jira On-premise
Populating a required remote field from a specific field on your instance
How to configure a synchronization between Service Desk and Software Development in JIRA and ensuring you do not send the original data from the customer request.
Setting a project based on the source issue custom field value
How to set a project in local sync based on the source issue project picker custom field value.
Testing Exalate in a Jira on-premise staging environment
Best practice approach to clone Jiras with Exalate installed.
How to sync story points field
How to sync JIRA Story Points field as a simple text field.
Jira Cloud: Automatically Unexalate issues moved to another project
How to stop the sync automatically once the issue has been moved to another project.
Unified workflow using global transitions
Unified workflow using global transitions
How to transfer sync settings when moving from one instance to another
How to transfer sync settings when moving from one instance to another.
How to convert String to Date
This article shows how to convert data from String to Date format using groovy.
How to trigger issue transition based on the value of the remote issue status
How to to progress an issue from one status to another status using a correct transition.
How to sync issue links to a custom field with Jira Issue Link API
How to sync issue links details to a custom field using JIRA Issue Link API.
JIRA events generated by the jiranode
JIRA Events generated by the jiranode
How to Sync Sub-tasks between Jira On-Premise and Jira Cloud
How to Sync Sub-tasks between Jira On-Premise and Jira Cloud.