Articles
Jira to Jira Integration
Connect any combination of Jira Cloud and Jira Service Management with Exalate. Includes 6 advanced use cases: status mapping, custom fields, private sync, Epics, user mentions, and local connections.
Jira and Azure DevOps Integration
Dev teams on Azure DevOps and project teams on Jira can sync work items, statuses, issue hierarchies, and Epics using New Exalate. Includes Aida-powered use cases, JQL, and WIQL trigger examples.
ServiceNow and Jira Integration
Integrate Jira Cloud with ServiceNow using New Exalate. Sync incidents, statuses, custom fields, priorities, and comments as work notes — with Aida scripting and JQL + ServiceNow Trigger examples.
Jira and Salesforce Integration
Sales teams on Salesforce and dev teams on Jira can sync cases, statuses, comments, and custom fields using New Exalate. Includes Aida generate scripts for advanced use cases and JQL + SOQL Trigger examples.
Jira and Zendesk Integration
Integrate Jira (Cloud and On-Premise) with Zendesk using New Exalate. Sync statuses, priorities, custom fields, side conversations, and comments — with Aida scripting and Trigger automation examples.
Azure DevOps and ServiceNow Integration
Bridge the gap between developers and ITSM teams by integrating Azure DevOps and ServiceNow with Exalate. Learn how to map work items, sync statuses, and automate custom field updates.
ServiceDesk Plus and Jira Integration
Integrate Jira Software with ManageEngine ServiceDesk Plus using Exalate. Supports AI-assisted scripting with Aida, bidirectional sync, SQL-based Triggers, and multiple Jira project routing.