Articles
Jira to Jira Integration
Connect any combination of Jira Cloud, Jira On-Premise, and Jira Service Management with Exalate Classic. Includes 6 advanced use cases: status mapping, custom fields, private sync, Epics, user mentions, and local connections.
Jira and Azure DevOps Integration
Dev teams on Azure DevOps and project teams on Jira can sync work items, statuses, issue hierarchies, and Epics using Exalate Classic. Includes 5 AI Assist use cases, JQL, and WIQL trigger examples.
ServiceNow and Jira Integration
Integrate Jira (Cloud and On-Premise) with ServiceNow using Exalate Classic. Sync incidents, statuses, custom fields, priorities, comments as work notes — with AI Assist scripting and JQL + ServiceNow Trigger examples.
Jira and Salesforce Integration
Sales teams on Salesforce and dev teams on Jira can sync cases, statuses, comments, and custom fields using Exalate Classic. Includes AI Assist scripts for 4 advanced use cases and JQL + SOQL Trigger examples.
Jira and Zendesk Integration
Integrate Jira (Cloud and On-Premise) with Zendesk using Exalate Classic. Sync statuses, priorities, custom fields, side conversations, and comments — with AI Assist scripting and Trigger automation examples.
Azure DevOps and ServiceNow Integration
Bridge the gap between developers and ITSM teams by integrating Azure DevOps and ServiceNow with Exalate. Learn how to map work items, sync statuses, and automate custom field updates.
ServiceDesk Plus and Jira Integration
Integrate Jira Software with ManageEngine ServiceDesk Plus using Exalate Classic. Supports Basic and Script Mode, bidirectional sync, AI Assist-generated rules, SQL-based Triggers, and multiple Jira project routing.