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Exalate Documentation

  • Using Exalate
    • Getting Started
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    • Troubleshooting
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  • Home
  • Glossary
  • Getting Started
    • Exalate Classic Experience
      • Introduction
      • Setup Your First Integration
      • Choose the Connection Type and Configuration Mode
      • Start Synchronizing
        • Start Synchronizing in Basic Mode
        • Start Synchronizing in Script Mode
        • Start Synchronizing in Visual mode
    • New Exalate Experience
      • Get Started with New Exalate
        • Create an Account in the New Exalate Console
        • Login to New Exalate
        • Create and Manage Workspaces
        • Add New Users to the Workspace
        • Create a Connection in the New Exalate Console
        • Manage Connection
        • Using Aida AI for Script Configuration
        • Test Run Configuration
        • Connection Details Overview
      • Import from Exalate Classic
        • Import Nodes and Connections
        • Approving Node Import Requests in Exalate Classic Console
    • Platform-Specific Setup
      • Jira Cloud
        • Install Exalate for Jira Cloud
        • Set Up a Connection in Visual Mode for Jira Cloud
        • Initiate a Connection in Script Mode for Jira Cloud
        • Accept the Connection Invitation in Script Mode for Jira Cloud
        • Set up a Connection in Basic Mode for Jira Cloud
        • Initiate a Private Connection in Basic Mode for Jira Cloud
        • Initiate a Private Connection in Script Mode for Jira Cloud
        • Manual Synchronization in Jira Cloud
        • Set Up a Local Connection in Script Mode for Jira Cloud
        • Set Up a Local Connection in Visual Mode for Jira Cloud
        • Set Up a Local Connection in Basic Mode for Jira Cloud
      • Jira On-Premise
        • Install Exalate for Jira On-premise
        • System Requirements to install Exalate for Jira on-Premise
        • Set Up a Connection in Visual Mode for Jira On-premise
        • Initiate a Connection in Script Mode for Jira On-premise
        • Accept the Connection Invitation in Script Mode for Jira On-premise
        • Set up a Connection in Basic Mode for Jira On-premise
        • Initiate a Private Connection in Basic Mode for Jira On-premise
        • Initiate a Private Connection in Script Mode for Jira On-premise
        • Manual Synchronization in Jira On-premise
        • Set Up a Local Connection in Script Mode for Jira On-premise
        • Set Up a Local Connection in Visual Mode for Jira On-premise
        • Set Up a Local Connection in Basic Mode for Jira On-premise
      • Azure DevOps
        • Install Exalate for Azure DevOps Cloud
        • Install Exalate for Azure DevOps Server
        • Set Up a Connection in Visual Mode for AzureDevOps Server & Service
        • Initiate a Connection in Script Mode for AzureDevOps
        • Accept the Connection Invitation in Script Mode for AzureDevOps
        • Set up a Connection in Basic Mode for AzureDevOps
        • Initiate a Private Connection in Basic Mode for AzureDevOps Server & Service
        • Initiate a Private Connection in Script Mode for AzureDevOps Server & Service
        • Manual Synchronization for AzureDevOps Service
        • Manual Synchronization for AzureDevOps Server
      • Zendesk
        • Install Exalate for Zendesk
        • Set Up a Connection in Visual Mode for Zendesk
        • Initiate a Connection in Script Mode for Zendesk
        • Accept the Connection Invitation in Script Mode for Zendesk
        • Set up a Connection in Basic Mode for Zendesk
        • Initiate a Private Connection in Basic Mode for Zendesk
        • Initiate a Private Connection in Script Mode for Zendesk
        • Manual Synchronization for Zendesk
        • Set Up a Local Connection in Script Mode for Zendesk
        • Set Up a Local Connection in Visual Mode for Zendesk
        • Set Up a Local Connection in Basic Mode for Zendesk
      • Github
        • Install Exalate for GitHub
        • Initiate a Connection in Script Mode for GitHub
        • Accept the Connection Invitation in Script Mode for GitHub
        • Set up a Connection in Basic Mode for GitHub
        • Initiate a Private Connection in Basic Mode for GitHub
        • Initiate a Private Connection in Script Mode for GitHub
        • Manual Synchronization for GitHub
      • ServiceNow
        • Install Exalate for ServiceNow
        • Initiate a Connection in Script Mode for ServiceNow
        • Accept the Connection Invitation in Script Mode for ServiceNow
        • Set up a Connection in Basic Mode for ServiceNow
        • Initiate a Private Connection in Basic Mode for ServiceNow
        • Initiate a Private Connection in Script Mode for ServiceNow
        • Manual Synchronization for ServiceNow
        • Set Up a Local Connection in Script Mode for ServiceNow
        • Set Up a Local Connection in Basic Mode for ServiceNow
      • Salesforce
        • Install Exalate for Salesforce
        • Initiate a Connection in Script Mode for Salesforce
        • Accept the Connection Invitation in Script Mode for Salesforce
        • Set up a Connection in Basic Mode for Salesforce
        • Initiate a Private Connection in Basic Mode for Salesforce
        • Manual Synchronization for Salesforce
        • Set Up a Local Connection in Script Mode for Salesforce
        • Set Up a Local Connection in Basic Mode for Salesforce
        • Initiate a Private Connection in Script Mode for Salesforce
        • How to Change the Proxy user for Salesforce
      • Freshdesk
        • Freshdesk Manual Sync
        • Initiate a Private Connection in Basic Mode for Freshdesk
        • Initiate a Private Connection in Script Mode for Freshdesk
      • Freshservice
        • Initiate a Private Connection in Basic Mode for Freshservice
        • Initiate a Private Connection in Script Mode for Freshservice
        • Freshservice Manual Sync
      • Asana
    • Exalate 101
      • Overview
        • What's New in the Exalate Console?
        • Main Features
        • Known Limitations
      • What is Exalate?
        • Key Terms
        • Connection Types
        • Configuration Modes
        • Sync Rules
        • What is a Replica?
      • How Exalate Works?
      • Exalate Admin Panel
      • Exalate Users
        • Proxy User
        • Delegated Admin Users
      • Installation Guides
        • System requirements to Install Exalate App On Premise
        • Install Exalate for Jira Cloud
          • How to Install Exalate for Jira Cloud on Docker
        • Install Exalate for Azure DevOps Cloud
          • How to Install Exalate for Azure DevOps on Docker
          • How to Generate Personal Access Token for Azure DevOps
          • How to Configure OAuth 2.0 for Azure DevOps
          • How to Generate Client Secret for Azure DevOps
        • Install Exalate for Azure DevOps Server
          • How to Generate Personal Access Token for Azure DevOps Server
        • Install Exalate for GitHub
          • How to Install Exalate for GitHub on Docker
          • How to Generate a Personal Access Token in GitHub
          • How to Find the Link to the Admin Console of Exalate for GitHub
          • How to Migrate to OAuth on GitHub
        • Install Exalate for Zendesk
          • How to Install Exalate for Zendesk on Docker
          • How to Change the Proxy User for Zendesk
          • How to Set an Attachment Author in Exalate for Zendesk
        • Install Exalate for ServiceNow
          • How to Install Exalate for ServiceNow on Exalate Cloud in Install Exalate for ServiceNow
            • How to Deploy the Exalate Bridge App
              • How to Set Up Exalate in ServiceNow Using an Update Set
              • What are the Next Steps to Install Exalate for ServiceNow?
              • How to Configure Exalate for ServiceNow
          • How to Set Up Log In with OAuth Tokens in Exalate for ServiceNow
          • What Permissions should the Proxy User Have in ServiceNow?
          • How to Add a New Root Certificate to the Java Key Store
        • Install Exalate for Salesforce
          • How to Install Exalate for Salesforce on Docker
          • How to Uninstall Exalate from Salesforce
          • How to Manage User Permissions in Exalate for Salesforce
          • How to Generate a Security Token in Salesforce
          • How to Find the Link to the Admin Console of Exalate for Salesforce
          • Salesforce Sandbox Refresh and Exalate Configuration
          • Known Issue: Salesforce Installation Problems
          • Known Product Limitations
        • Install Exalate for Freshdesk
          • How to Install Exalate for Freshdesk
        • Install Exalate for Freshservice
          • How to Install Exalate for Freshservice
        • Install Exalate for Asana
          • Install Exalate For Asana
        • Install Exalate for Xurrent
          • Install Exalate For Xurrent
          • Xurrent Personal Access Required Token Permissions or Scopes
          • Attachment Guide for Xurrent
      • Setting up a Connection
        • Setting Up a Connection for Jira Cloud
          • Set up a Connection in Basic Mode for Jira Cloud
          • Set Up a Connection in Visual Mode for Jira Cloud
          • Initiate a Connection in Script Mode for Jira Cloud
          • Accept the Connection Invitation in Script Mode for Jira Cloud
          • Setting Up a Basic connection On a Project Level in Exalate for Jira Cloud
        • Setting Up a Connection for Azure DevOps
          • Set up a Connection in Basic Mode for AzureDevOps Server & Service
          • Set Up a Connection in Visual Mode for AzureDevOps Service
          • Initiate a Connection in Script Mode for AzureDevOps Server & Service
          • Accept the Connection Invitation in Script Mode for AzureDevOps Server & Service
        • Setting Up a Connection for Zendesk
          • Set up a Connection in Basic Mode for Zendesk
          • Set Up a Connection in Visual Mode for Zendesk
          • Initiate a Connection in Script Mode for Zendesk
          • Accept the Connection Invitation in Script Mode for Zendesk
        • Setting Up a Connection for GitHub
          • Set up a Connection in Basic Mode for GitHub
          • Initiate a Connection in Script Mode for GitHub
          • Accept the Connection Invitation in Script Mode for GitHub
        • Setting Up a Connection for ServiceNow
          • Set up a Connection in Basic Mode for ServiceNow
          • Initiate a Connection in Script Mode for ServiceNow
          • Accept the Connection Invitation in Script Mode for ServiceNow
        • Setting Up a Connection for Salesforce
          • Set up a Connection in Basic Mode for Salesforce
          • Initiate a Connection in Script Mode for Salesforce
          • Accept the Connection Invitation in Script Mode for Salesforce
        • Setting Up a Connection for Freshdesk or Freshservice
          • Set up a Connection in Basic Mode for Freshdesk & Freshservice
          • Initiate a Connection in Script Mode for Freshdesk or Freshservice
          • Accept the Connection Invitation in Script Mode for Freshdesk or Freshservice
        • Setting Up a Connection for Asana
          • Set up a Connection in Basic Mode for Asana
          • Initiate a Connection in Script Mode for Asana
          • Accept the Connection Invitation in Script Mode for Asana
        • Setting Up a Connection for Xurrent
          • Set up a Connection in Basic Mode for Xurrent
          • Initiate a Connection in Script Mode for Xurrent
          • Accept the Connection Invitation in Script Mode for Xurrent
      • Configuring a Connection
        • Configuring a Connection for Jira Cloud
          • Configure the Connection in Visual Mode for Jira Cloud
          • Configure the Connection in Script Mode for Jira Cloud
        • Configuring a Connection for Azure DevOps
          • Configure the Connection in Visual Mode for Azure DevOps Service
          • Configure the Connection in Script Mode for Azure DevOps Server & Service
        • Configuring a Connection for Zendesk
          • Configure the Connection in Visual Mode for Zendesk
          • Configure the Connection in Script Mode for Zendesk
        • Configuring a Connection for GitHub
          • Configure the Connection in Script Mode for GitHub
        • Configuring a Connection for ServiceNow
          • Configure the Connection in Script Mode for ServiceNow
        • Configuring a Connection for Salesforce
          • Configure the Connection in Script Mode for Salesforce
        • Configuring a Connection for Freshdesk
          • Configure the Connection in Script Mode for Freshdesk or Freshservice
        • Configuring a Connection for Asana
          • Configure the Connection in Script Mode for Asana
        • Configuring a Connection for Xurrent
          • Configure the Connection in Script Mode for Xurrent
      • How to Check the Status of your Synchronization
        • Sync Panel in the Platform you Use
        • Entity Sync Status tab in Exalate Admin Console
        • Sync Queue
      • How to Stop Synchronization
        • Clean-up Tools
        • Unexalate Operation
        • Bulk Unexalate
    • Scripting
      • Configuration Guides
        • Jira Cloud Configuration Guides
          • How to Sync Epics in Jira Cloud
          • How to Sync Sprints in Jira Cloud
          • How to Sync Issue Links on Jira Cloud
          • How to Sync Comments in Jira Cloud
          • How to Impersonate a Comment in Jira Cloud
          • How to Sync Custom Fields in Jira Cloud
          • How to Sync a Checkbox Custom Field in Jira Cloud
          • How to Sync Label Custom Fields in Jira Cloud
          • How to Sync Request Type using Visual Mode in Jira Service Management
          • How to Sync Cascading Select Custom Fields in Jira Cloud
          • How to Sync Group Picker Custom Fields in Jira Cloud
          • How to Sync Date/DateTime Custom Fields in Jira Cloud
          • How to Sync between the Select List (single choice) custom field and issue type
          • How to Sync Custom Fields with Options in Jira Cloud
          • How to Sync Elements Connect Custom Fields Value when they are Connected to the Same Database on Jira Cloud
          • How to Sync Components in Jira Cloud
          • How to Sync Select List (single choice) to comment field
          • How to Sync Issue Labels in Jira Cloud
          • How to Convert Data between HTML and Markdown in Jira Cloud
          • How to Sync Time Tracking Fields in Jira Cloud
          • How to Sync Tasks and Subtasks in Jira Cloud
          • How to Sync Worklogs in Jira Cloud
          • How to Sync Issue User Fields in Jira Cloud
          • How to Sync a Resolution Field in Jira Cloud
          • Sync an Assignee to a Text Custom Field in Exalate for Jira Cloud
          • How to Sync Watchers Field in Jira Cloud
          • How to Sync Issue Types in Jira Cloud
          • Sync between Select List (single choice) and text custom field for Jira Cloud
          • How to Sync a Due Date Field in Jira Cloud
          • How to Sync Issue Change History in Jira Cloud
          • How to Sync Versions in Jira Cloud
          • How to Sync Elements Connect Fields with Different Key Values in Jira Cloud
          • How to Stop Issue Sync in Jira Cloud
          • How to Sync Customer Request Type Field in Jira Service Desk on Jira Cloud
          • How to Sync Organizations Fields in Jira Service Desk
          • How to Sync Organization Field Values to a Text Custom Field in Jira Cloud
          • How to Sync Change History to the Text Custom Field
          • How to Update a Local Custom Field with the Remote Issue Key in Jira Cloud
          • How to Sync a Comment with a Remote Issue Key in Jira Cloud
          • How to Sync Status on Jira Cloud
          • How to Sync between Select List (single choice) and user picker custom field
          • How to Make any Jira Cloud REST API Call with the Jira Cloud HTTP Client
          • How to display a remote issue link in a custom field
          • How to Sync Multiple Projects with Multiple Issue Types in Jira Cloud
          • How to Sync Attachments in Jira Cloud
        • Jira On-Premise Configuration Guide
          • How to Sync Epics in Jira On-premise
          • How to Sync Sprints on Jira On-premise
          • How to Sync Ranks in Jira On-premise
          • How to Sync Comments in Jira On-premise
          • How to Impersonate a Comment in Jira On-premise
          • How to Configure Script Runner listener to subscribe to EXALATED event
          • Sync Select List (single choice) to comment field
          • How to Manage Comment Visibility in Jira On-premise
          • How to Choose a Destination Project Based on the Parent Option of a Cascading Select Custom Field
          • How to Sync Custom Fields in Jira On-premise
          • Sync between Select List (single choice) and text custom field
          • How to Sync a Checkbox Custom Field in Jira On-premise
          • Setting the Current Authenticated User as a Target Issue Reporter in Exalate for Jira on-premise
          • How to Sync Label Custom Fields in Jira On-premise
          • How to Sync Insight Custom Fields
          • Sync an Assignee to a Text Custom Field in Exalate for Jira on-premise
          • How to Sync Cascading Select Custom Fields in Jira On-premise
          • How to Sync Group Picker Custom Fields in Jira On-premise
          • How to Sync Date and DateTime Custom Fields in Jira On-premise
          • How to Sync Custom Fields with Options in Jira On-premise
          • How to Access a Workload Attribute Provided by Tempo in Jira On-premise
          • How to Sync Attachments in Jira On-premise
          • How to Sync Components in Jira On-premise
          • How to Sync Issue Labels in Jira On-premise
          • How to Sync Issue Priority Fields in Jira on Premise
          • How to Sync Time Tracking Fields in Jira On-premise
          • How to Sync Tasks and Subtasks in Jira On-premise
          • How to Sync SecurityLevel Issue Field in Jira On-premise
          • How to Sync Worklogs in Jira On-premise
          • How to Sync between the Select List (single choice) custom field and issue type
          • How to Start Issue Sync in Jira On-premise
          • How to Sync an Issue Key to the Summary Name in Jira On-premise
          • How to Sync Issue User Fields in Jira On-premise
          • How to Sync Issue Change History in Jira On-premise
          • How to Sync a Resolution Field in Jira On-premise
          • How to Sync Watchers Field in Jira On-premise
          • How to Sync Issue Types in Jira On-premise
          • How to Sync a Due Date Field in Jira On-premise
          • How to Sync Statuses in Jira On-premise
          • How to Sync Issue Links on Jira On-premise
          • How to Set Custom Headers in Communication Between Exalate on Jira On-premise and Other Exalate Apps
          • How to Sync Organizations Field Values from Jira Service Desk to a Text Custom Field in Jira
          • How to Sync a Scripted Custom Field with a Text Custom Field on Jira On-premise
          • How to Sync Request Participants in Jira On-premise
          • How to Sync Customer Request Type Field in Jira Service Management
          • How to Sync Service Management Fields in Jira On-premise
          • How to Sync Versions in Jira On-premise
          • How to Sync Multiple Projects with Multiple Issue Types in Jira On-premise
          • How to Create a Jira Link between Issues in Local Sync
          • How to Set a Default Epic on the Destination Side in Jira On-premise
          • How to Stop Issue Sync in Jira On-premise
          • How to Update a Local Custom Field with the Remote Issue Key in Jira On-premise
          • How to Sync a Comment with a Remote Issue Key in Jira On-premise
          • How to Sync Elements Connect Custom Field's Value when they are Connected to the Same Database in Jira On-premise
        • Azure DevOps Configuration Guides (Service & Server)
          • How to Sync Comments in Azure DevOps Server & Service
          • How to Sync Custom Fields in Azure DevOps Server & Service
          • How to Sync Attachments in Azure DevOps Server & Service
          • How to Sync Statuses in Azure DevOps Server & Service
          • How to Sync Area and Iteration Paths in Azure DevOps Server & Service
          • How to Configure Sync to Multiple Projects in Azure DevOps Server & Service
          • How to Sync Elements Connect Fields with Different Key Values in Azure DevOps
          • How to Sync Work Item Fields Obtained through a REST API Call in Azure DevOps Server & Service
          • How to Sync Work Items with a Parent Link in Exalate for Azure DevOps Server & Service
          • How to Sync Epics from Azure DevOps to Jira Cloud
          • Removing HTML Tags from text in Exalate for Azure Devops (Server & Service)
          • How to Secure a Connection between Exalate and a PostgreSQL Database in Docker?
          • How to Sync Epics from Azure DevOps to Jira Cloud
        • ServiceNow Configuration Guides
          • What are the REST APIs Used by Exalate to access ServiceNow?
          • How to Extract a User from a ReferenceId Field
          • How to Sync Different Field Types on ServiceNow
          • How to Sync Case on ServiceNow
          • How to Sync Change Request on ServiceNow
          • How to Sync Problem on ServiceNow
          • How to Sync Multiple Entities on ServiceNow
          • How to Sync RITM (Request Item) on ServiceNow
          • How to Sync Catalog Task on ServiceNow
          • How to Send and Update Reference Fields in ServiceNow
          • How to Sync Comments in ServiceNow
          • How to Sync Attachments in ServiceNow
          • How to Sync Statuses in ServiceNow
          • How to Sync Stories in Exalate for ServiceNow
          • How to Sync Epics in Exalate for ServiceNow
          • How to Sync Scrum Tasks in Exalate for ServiceNow
          • How to Sync Defects in Exalate for ServiceNow
          • How to Sync Enhancements in Exalate for ServiceNow
          • How to Sync Any Entity in Exalate for ServiceNow
          • How to Sync Entities to an Import Set with Exalate for ServiceNow
          • How to Sync Elements Connect Fields with Different Key Values in ServiceNow
          • How to Set Custom Headers in Communication between Exalate and ServiceNow
          • How to Secure a Connection between Exalate and a PostgreSQL Database in Docker?
        • Zendesk Configuration Guides
          • How to Sync Comments in Zendesk
          • How to Impersonate a Comment in Zendesk
          • How to Manage Comment Visibility when Receiving Comments in Zendesk
          • How to Sync Attachments in Zendesk
          • How to Sync Issue Labels in Zendesk
          • How to Sync Issue Priority Fields in Zendesk
          • How to Sync IssueTypes in Zendesk
          • How to Sync Statuses in Zendesk
          • How to Sync User Fields in Zendesk
          • How to Sync Elements Connect Fields with Different Key Values in Zendesk
          • How to Convert Data between HTML and Markdown in Zendesk
          • Exalate for Zendesk: how to display a remote issue link in a custom field
        • GitHub Configuration Guides
          • How to Sync Comments in GitHub
          • How to Sync Assignees on GitHub
          • How to Add Remote Issue Link on GitHub
          • How to Sync Issue Labels on GitHub
          • How to Sync Milestones from Github to Jira
          • How to Sync Statuses in GitHub
          • How to Sync Pull Requests on GitHub
          • How to Configure Sync to Multiple Repositories in GitHub
          • How to Sync Elements Connect Field with Different Key Values in GitHub
        • Salesforce Configuration Guides
          • How to Sync Any Entity in Exalate for Salesforce
          • How to Sync Date/Datetime in Exalate for Salesforce
          • How to Sync Picklist and Picklist Multi-Select Fields in Exalate for Salesforce
          • How to Sync Priority in Exalate for Salesforce
          • How to Sync Statuses in Exalate for Salesforce
        • Freshdesk Configuration Guides
          • How to Sync Attachments in Freshdesk
          • How to Sync Comments (Notes) in Freshdesk
          • How to Sync Priority in Exalate for Freshdesk
          • How to Sync Status in Exalate for Freshdesk
          • How to Sync Custom Fields in Freshdesk
          • How to Sync Rich Text and HTML Between Freshdesk and Other Systems
          • How to Sync Inline Images in Freshdesk
        • Freshservice Configuration Guides
          • How to Sync Attachments in Freshservice
          • How to Sync Comments in Freshservice
          • How to Sync Priority in Exalate for Freshservice
          • How to Sync Status in Exalate for Freshservice
          • How to Sync Custom Fields in Freshservice
          • How to Sync Rich Text and HTML Between Freshservice and Other Systems
          • "Rate Limit" Limitations for Freshservice
          • How to Sync Inline Images in Freshservice
        • Asana Configuration Guides
          • How to Sync Comments in Asana
          • How to sync Assignee in Asana
          • How to configure triggers in Asana
          • How to Sync Custom Fields in Asana
          • How to Sync Status in Asana
          • How to Sync Attachments in Asana
          • How to Sync Tasks in Asana
          • How to Create Projects in Asana
          • How to Sync Projects in Asana
          • How to Sync Parent-Child Tasks in Asana
          • Understanding Cascading Sync Behavior in Asana
          • How to Sync Labels in Asana
          • How to Sync Due Dates in Asana
          • How to Sync Multiple Projects in Asana
          • How to Sync Rich Text and HTML Between Asana and Other Systems
          • How to Sync Milestones in Asana
        • Xurrent Configuration Guides
          • How to Sync Comments in Xurrent
          • How to sync User Fields in Xurrent
          • How to configure triggers in Xurrent
          • How to Sync Custom Fields in Xurrent
          • How to Sync Status in Xurrent
          • How to Sync Attachments in Xurrent
          • How to Sync Requests in Xurrent
          • How to Sync Labels in Xurrent
          • How to Sync Rich Text and HTML Between Xurrent and Other Systems
          • How to set Team Field in Xurrent
          • Xurrent NodeHelper Methods
      • Exalate API Reference Documentation
        • Exalate Object Types
          • Status Structure
          • Basic Object Types
          • CustomField Structure
          • Component Structure
          • Project Structure
          • ChangeItem Structure
          • IssueLinks Structure
          • Attachment Structure
          • IssueType Structure
          • Option Structure
          • SecurityLevel Structure
          • Comment Structure
          • Watchers Structure
          • User Structure
          • Version Structure
          • Priority Structure
          • ChangeHistory Structure
          • Label Structure
          • Resolution Structure
          • EntityProperties Structure and Sync
          • Worklog Structure
          • setManuallyAdjust Utility Function for Worklog
          • setRetain Utility Function for Worklog
          • setAutoAdjust Utility Function for Worklog
        • Exalate API Reference for Jira
          • Jira Entities Available for Synchronization
        • Exalate API Reference for Azure DevOps
          • Azure DevOps Fields and Entities Available for Synchronization (Server & Service)
        • Exalate API Reference for ServiceNow
          • ServiceNow Fields and Entities Available for Synchronization
          • How to Find Out the Name of a Field in ServiceNow?
        • Exalate API Reference for GitHub
          • GitHub Fields and Entities Available for Synchronization
        • Exalate API Reference for Zendesk
          • Zendesk Fields and Entities Available for Synchronization
        • Exalate API Reference for Salesforce
          • Salesforce Fields and Entities Available for Synchronization
          • How to Find Out Objects and Field Names in Salesforce?
          • Where to Find an Object URN in Salesforce
        • Exalate API Reference for Freshdesk
          • Freshdesk Fields and Entities Available for Synchronization
        • Exalate API Reference for Freshservice
          • Freshservice Fields and Entities Available for Synchronization
        • Exalate API Reference for Asana
          • Asana Fields and Entities available for synchronization
        • Exalate API Reference for Xurrent
          • Xurrent Fields and Entities available for synchronization
        • Script Helpers
          • commentHelper
            • mergeComments—with custom formatting
            • addComment
            • filterLocal
            • mergeComments
          • attachmentHelper
            • mergeAttachments
          • debugHelper
            • debug.error
          • nodeHelper
            • canUserEditComments
            • createComponent
            • createOption
            • createVersion
            • getCascadingSelect
            • getComponent
            • getCustomFieldDefaultValue
            • getHtmlComments
            • getHtmlField
            • getIssueType
            • getLabel
            • getLocalIssueFromRemoteUrn
            • getOption
            • getOptions
            • getPriority
            • getProject
            • getProjectByName
            • getRemoteIssueLinks
            • getResolution
            • getStatus
            • getUser
            • getUserByEmail
            • getUserByFullName
            • getUserByUsername
            • getVersion
            • isIssueEditable
            • isUserAssignable
            • nodeHelper.createUser
            • toMarkDownComments
            • toMarkDownFromHtml
            • getSecurityLevelId
            • getDefaultIssueType
            • stripHtml
            • getAssignmentGroupByName
            • getReference
            • getTableByLink
            • getSecurityLevelName
            • getTableByName
            • getBusinessServiceByName
            • addHttpHeader
            • stripHtmlFromComments
            • getAgentByEmail
            • getUrgency
            • getImpact
          • syncHelper
            • getLocalIssueKeyFromRemoteId
            • isUnderSync
            • unExalateAfterProcessing
            • syncBackAfterProcessing
            • getRemoteIssueUrl
            • getTrackerUrl
            • getRemoteTrackerUrl
            • getExalateUrl
            • getRemoteExalateUrl
          • userHelper
            • createUser
            • findInGroup
            • findWithRole
            • getByEmail
            • getByKey
            • getByUsername
            • hasRole
            • isGroupMember
          • workflowHelper
            • TransitionAsExecutor
            • transition as proxyuser
          • workLogHelper
            • addWorkLog
            • mergeWorkLogs - with custom handling
            • filterLocal - workLogs
            • mergeNewWorkLogs
          • How to Use a Store(Issue) Function
        • Custom Keys
          • Custom Keys
        • Docker Variables
          • Docker Variables
        • How to sync issues automatically using Exalate API in Jira On-premise
      • Working with External Scripts
        • How to set up an advanced scripting environment
        • Externalizing existing scripts
        • Adding basic external script
        • Adding basic external script in Jira
        • External scripts with a bit of TLC
        • External scripts with a bit of TLC in Jira Cloud
        • Adding basic external script in Jira
        • How to Work with External Scripts in Jira On-premise
        • Examples of Using External Scripts
          • How to Move Issues Automatically in Jira On-premise
          • How to Move Existing Scripts to the External Scripts Library
          • How to Add an External Script in Jira On-premise
          • How to Sync Status using External Scripts in Jira On-premise
          • How to Match Custom Field Sync Using External Scripts in Jira On-premise
          • How to Sync Sub Tasks Using External Scripts in Jira On-premise
          • How to Sync Tempo Worklogs using External Scripts in Jira On-premise
          • How to Sync Status using External Scripts in Jira Cloud
      • Scripts in Visual Mode
      • Script Rules Auto-Completion
      • How to Check if Entities are Synced
      • How to Make REST API Calls with the HTTP Client
    • Use Cases
      • Business Use Cases
        • Customer Support Workflow Sync
        • Outsourced IT Service Management
        • Internal Request & Service Management
        • Development Workflow Sync
        • Reporting & Visibility
      • Technical Use Cases
        • Unidirectional Sync from Service Desk
        • Bidirectional Sync between Service Desk & Development
        • Cross Company Project Collaboration
        • Service Management to Multiple Projects
        • Local Synchronization
        • Sync Between Public (or Private) and Private Jira Instances
        • Sync between Multiple Jira Cloud Instances
        • How to Sync CreatedDate Field
        • Unidirectional Sync for Jira Cloud
        • Multiple Workflow Orchestrations
        • Jira Service Management to Jira Software
        • Synchronization Between Private Jira On-premise Instances
        • Complex Workflows with Advanced Validations
        • Comment Visibility - an Advanced Issue Sync Case
        • How to Sync Urgency and Priority between ServiceNow and Jira
        • Synchronize ServiceNow Change Requests and Jira Issues
        • Transferring Exalate Configurations from Jira Server to Jira Cloud or Jira Data Center
        • How to sync Table Grid Editor data
        • Sync Milestones between GitHub and Jira On-premise
        • How to Sync Multiple Zendesk Tickets to One Jira Cloud Issue
        • How to Convert Remote Status Changes to Local Comments between Jira Cloud and Jira On-premise
        • Populating a required remote field from a specific field on your instance
        • Setting a project based on the source issue custom field value
        • Testing Exalate in a Jira on-premise staging environment
        • How to sync story points field
        • Jira Cloud: Automatically Unexalate issues moved to another project
        • How to sync issue priority fields in Jira Cloud
        • Unified workflow using global transitions
        • How to transfer sync settings when moving from one instance to another
        • How to convert String to Date
        • How to filter transitions based on issue type workflow in Jira Cloud
        • How to trigger issue transition based on the value of the remote issue status
        • How to sync issue links to a custom field with Jira Issue Link API
        • JIRA events generated by the jiranode
        • How to Sync Sub-tasks between Jira On-Premise and Jira Cloud
      • Popular Integrations ⭐️
        • Jira to Jira Integration
        • Jira and Azure DevOps Integration
        • ServiceNow and Jira Integration
        • Jira and Salesforce Integration
        • Jira and Zendesk Integration
        • Azure DevOps and ServiceNow Integration
        • ServiceDesk Plus and Jira Integration
      • Early-Access Integrations
        • Service Desk Plus (ManageEngine) Connector
    • Security
      • Data Security and Privacy Statement
      • Security Vulnerabilities
        • Security Vulnerability – Unauthorized Creation of Connections
        • Security Vulnerability — You can Access Restricted Project Data with the Connect Operation
        • Security Vulnerability – Anonymous Access to Exalate for Jira Cloud and Exalate for Salesforce
        • Exalate Response to the Recent Vulnerability CVE-2022-22965
        • Exalate Response to Log4j Vulnerability - CVE-2021-44228
        • Security Vulnerability: Low-Risk Vulnerability in JWT Transmission Through Headers
        • System Environment Vulnerability in Jira DC (Pre-Version 10)
    • Troubleshooting
      • Error Handling
      • Set up error notifications
      • How to Change the Error Impact
      • Troubleshooting in New Exalate
        • Troubleshooting Overview
        • Using Aida AI for Troubleshooting Sync Errors
        • Force Unlink
        • Relink Operation
      • Troubleshooting in Jira Cloud
        • User Fields Don't Sync
        • Can't Get Workflow Scheme for Project while Syncing Statuses
        • Error Creating or Updating Issue: Field Can't be Set
        • Host Returned HTTP Response Code 500 when Installing Exalate App for Jira Cloud
        • REST Exception while Getting User by Username `null` on Jira Cloud
        • Updating Comments or Worklog Doesn't Put Issue under Sync
        • Syncing Attachments Throws Maximum Filename Size Error
        • Custom Fields Don't Sync
        • Subtask Sync between Team-Managed Projects Fails
        • Exalate Can't Comment on the Jira Issue
        • Attachment Sync Fails Because it Takes Too Long
        • "Project key is not set" when Syncing Issues via Local Connection
        • Problem Filtering Internal Comments on Jira Service Management
        • Known issue: Projects List isn't Available during Connection Setup
        • Java.sql.SQLException: Incorrect String Value
        • Invalid Issue Type Selected
        • Connect Operation Does Not Sync Existing Comments, Attachments and Worklogs
        • Impact on Exalate Functionality when Jira Site URL Changes
      • Troubleshooting in Azure DevOps
        • Can't Log in to Exalate for Azure DevOps using PAT
        • Creating an Area Path Filter Fails
        • Exalate isn't Accessible in the Organization Settings
        • Known Issue: Error after Verifying Exalate for Azure DevOps
        • This Login.live.com Page can't be Found
      • Troubleshooting in GitHub
        • The App Installation Can't be Finished
        • Failed to Log In to the Exalate App for GitHub
        • Search Limit on GitHub
      • Troubleshooting in ServiceNow
        • Known issue: ServiceNow doesn't Support OR Operators in Trigger Queries
        • Known Issue: Token Can't be Generated if the Password Contains Special Characters
      • Troubleshooting in Zendesk
        • Couldn't Install Exalate for Zendesk
        • Exalate App for Zendesk Doesn't Authenticate Automatically on Safari
        • Error when Syncing Comments or Attachments in Zendesk
        • A New Sync Isn't Scheduled
        • Recreate a Lost Webhook
        • Custom Fields are Randomly Updating
      • Troubleshooting in Salesforce
        • Request Node Button has Grayed Out
        • Comments Sync Fails
      • Dealing with Specific Errors
        • Create Issue Error
        • Attachment Checksum Failed
        • Attachment Error
        • Server File System Access Error
        • Error Updating an Issue
        • Worklog Error
        • Project Key is Invalid
        • java.lang.Errors Cause Exalate Synchronization to Stop
        • Comment Can't be Created because the Text is Too Long
        • General SSLEngine Problem
        • UnhandledHubCustomFieldValueConversionException Error
        • Ambiguous Method Overloading for Method nodeHelper.getIssueType
        • Connection Can't be Renamed
        • Unblocking the Required Fields Error
        • Invalid License Key
        • Error notifications Aren't Sent to the Administrators
        • filterLocal Doesn't Filter Out Service Management Internal Comments
        • Overlap between Custom Fields and System Fields
        • Workaround on Updating Closed Issues that Can't be Edited
        • Free Plan License Errors
        • Cannot Sync the Epic Name Field
        • Our Team has been Notified
        • Issue Does Not Exist or You Do Not Have Permission to See it
        • Communication With an Instance is Giving a Network Error after Upgrading to Exalate 5.0
        • Updating External Scripts to be Compatible with Exalate 5.2.2 Onwards
        • Root Causing Sync Rules Scripts Errors
        • Unblocking Required Fields Error
        • This mapping is not supported
        • Known Issue: Exalate isn't Displaying Correctly in IE 11
        • Known Issue: With Syncing Summary Longer Than 255 Characters
        • Known issue: permission warnings in Exalate logs
        • Known Issue: The "Cancel Subscription" modal displays incorrect amount of issues under sync
        • issueLinks removal problem on Jira DC
    • FAQs
      • New vs Classic FAQ
        • What Is the New Exalate Experience? Features and Improvements
        • Is Exalate Classic Still Supported?
        • Can I migrate existing connections to the New Exalate experience?
        • Do scripts work the same in New Exalate and Classic?
        • Will there be downtime during migration from Exalate Classic to New Exalate?
        • Am I Required to Switch From Exalate Classic to the New Exalate Experience?
        • What are the main differences between New Exalate and Exalate Classic?
        • Can I run New Exalate and Exalate Classic at the same time?
        • Who should be involved in planning a migration from Exalate Classic to New Exalate?
        • Will My Existing Integrations Keep Working During Migration from Exalate Classic to New Exalate?
        • How do I know which Exalate experience I’m using?
      • General FAQ
        • How do I get started with Exalate?
        • Do I need technical knowledge to set up my first integration?
        • What is the difference between a connection and an integration in Exalate?
        • How Long Does It Take to Set Up a Basic Exalate Sync?
        • Can I try Exalate before purchasing?
        • What happens after I create my first Exalate connection?
      • General FAQs
      • Exalate FAQs
        • What is Exalate and what problems does it solve?
        • How is Exalate different from native integrations or automation tools?
        • Which Systems Can Exalate Integrate With?
        • Is Exalate Suitable for Enterprise-Scale Integrations?
        • Does Exalate require both sides to use the same tool?
        • How to Test the Performance of Exalate for Jira Data Center
        • Can Exalate Integrate Systems Across Different Companies or Organizations?
        • Does Exalate work for both ITSM and software development use cases?
        • How to upgrade a Basic connection?
        • What is the Difference between Exalate for Jira Cloud & Jira On-premise?
        • How to Measure Exalate Performance - the Ping Pong Test
        • How Can I Start from Scratch with Exalate?
        • What are the Known Product Limitations in Exalate for Salesforce?
        • Exalate Cloud: Features, Clusters, and Location
        • How to Whitelist Exalate Cloud?
        • Can I Use Exalate for Migration?
        • Can I Use Exalate for Migration?
      • Sync FAQs
        • How Does Synchronization Work in New Exalate?
        • What Is the Difference Between Outgoing and Incoming Sync in Exalate?
        • Can I sync only selected fields using Exalate?
        • Can I Sync Data One-Way or Two-Way Using Exalate?
        • How does Exalate prevent sync loops?
        • How does Exalate handle sync failures?
        • How Does Exalate Handle Updates Made on Both Sides?
        • What Happens with the Entity in case Synchronization Stops?
        • What is the Max Attachment Size that Exalate Can Synchronize?
        • How to Stop Entity Sync
        • How to Force a Quick Sync of Missing Fields in the Synced Entities
        • How to Use Sync Control To Decide When Your Exalate Sync Workers Start?
        • How to ensure Exalate does not synchronize when staging a production environment into test
        • How to use REST APIs for Monitoring Purposes
        • Does Exalate Support Agile Project Synchronization?
        • How to Add a Sync Panel to Salesforce
        • How to Search Issues Under Sync with JQL Functions
      • Issue FAQs
        • What is the Difference between Issue.type and Issue.type.name?
        • Is it Possible to Keep the Issue Key Same on Both Sides?
        • How do I know if an issue is already synced using Exalate?
        • Why is an item not syncing?
        • How do I prevent duplicate items from being created?
        • How do I debug complex sync behavior?
      • Configuration FAQs
        • Configuration FAQs
        • Do I need to write scripts to use Exalate?
        • What is Groovy scripting used for in Exalate?
        • Can I Customize Sync Behavior per Exalate Connection?
        • Can I Roll Back Changes if Something Goes Wrong in Creating Scripts Using Exalate?
        • Can Exalate sync custom fields and custom entities?
        • How can I test my scripts safely before deploying them?
        • How to bring up a reverse proxy using the jwilder/nginx-proxy
        • How to Change the Destination Instance URL
      • Pricing and Licensing FAQs
        • How is New Exalate priced?
        • Do Classic and New Exalate Use Different Pricing Models?
        • Are There Limits on the Number of Synced Items in Exalate?
        • Can I change my plan later?
      • Email FAQs
        • Set up how often Exalate sends emails
        • Why Am I Not Getting Email Notifications?
      • Egress and Ingress solution
    • Support
      • Exalate Standard Support: Service Level Agreement
      • Professional Services
      • Exalate Cloud: What to Expect from Different Service Levels
      • Exalate for Jira Server End of Support and Maintenance
      • Jira End of Life and Support
      • How to Generate a Support.zip File
    • Exalate Pricing
      • Exalate Subscription Plans
      • Exalate Enterprise Plan
        • Booster Package: Memory Profiles & Performance Packages
        • Custom Git Repository Feature Overview
      • Licensing and Pricing for Exalate Classic
        • How to Activate an Network License Key for Exalate Classic
        • How to Update a License Key in the Exalate Classic Console (Jira Connector)
        • How to Edit an Exalate License Key in the Exalate Classic Console
        • How to Get a License Key for Exalate Classic
        • How to Manage Stripe Billing Information (for Exalate Classic Licenses)
        • Basic Mode in the Classic Console: Clarifications
        • What to do if you purchase a license for Exalate Classic from the Atlassian Marketplace
        • 2025: Atlassian Marketplace Licenses Clarification (Classic Console)
    • Release History
      • Jira Cloud - Release History
        • Jira Cloud - Version 5.30.0
        • Jira Cloud - Version 5.29.0
        • Jira Cloud - Version 5.28.5
        • Jira Cloud - Version 5.28.0 - Depublished
        • Jira Cloud - Version 5.27.0
        • Jira Cloud - Version 5.26.0
        • Jira Cloud - Version 5.25.0
        • Jira Cloud - Version 5.24.3
        • Jira Cloud - Version 5.24.2
        • Jira Cloud - Version 5.23.3
        • Jira Cloud - Version 5.23.0
        • Jira Cloud - Version 5.22.0
        • Jira Cloud - Version 5.21.1
        • Jira Cloud - Version 5.20.1
        • Jira Cloud - Version 5.19.3
        • Jira Cloud - Version 5.18.0
        • Jira Cloud - Version 5.17.1
        • Jira Cloud - Version 5.16.0
        • Jira Cloud - Version 5.15.0
        • Jira Cloud - Version 5.14.1
        • Jira Cloud - Version 5.13.2
        • Jira Cloud - Version 5.13.1
        • Jira Cloud - Version 5.12.0
        • Jira Cloud - Version 5.10.2
        • Jira Cloud - Version 5.10.0
        • Jira Cloud - Version 5.9.4
        • Jira Cloud - Version 5.9.0-5.9.2
        • Jira Cloud - Version 5.8.2
        • Jira Cloud - Version 5.8.1
        • Jira Cloud - Version 5.7.4
        • Jira Cloud - Version 5.7.3
        • Jira Cloud - Version 5.7.2
        • Jira Cloud - Version 5.7.1
        • Jira Cloud - Version 5.7.0
        • Jira Cloud - Version 5.6.0
        • Jira Cloud - Version 5.5.6
        • Jira Cloud - Version 5.5.5
        • Jira Cloud - Version 5.5.4
        • Jira Cloud - Version 5.5.2
        • Jira Cloud - Version 5.5.0/5.5.1
        • Jira Cloud - Version 5.4.19
        • Jira Cloud - Version 5.4.18
        • Jira Cloud - Version 5.4.16
        • Jira Cloud - Version 5.4.11
        • Jira Cloud - Version 5.4.10
        • Jira Cloud - Version 5.4.8
        • Jira Cloud - Version 5.4.7
        • Jira Cloud - Version 5.4.6
        • Jira Cloud - Version 5.3.5
        • Jira Cloud - Version 5.3.4
        • Jira Cloud - Version 5.3.3
        • Jira Cloud - Version 5.3.2
        • Jira Cloud - Version 5.3.1
        • Jira Cloud - Version 5.3.0
        • Jira Cloud - Version 5.2.7
        • Jira Cloud - Version 5.2.6
        • Jira Cloud - Version 5.2.5.1
        • Jira Cloud - Version 5.2.5
        • Jira Cloud - Version 5.2.4
        • Jira Cloud - Version 5.2.3
        • Jira Cloud - Version 5.2.2
        • Jira Cloud - Version 5.2.1
        • Jira Cloud - Version 5.2.0
        • Jira Cloud - Version 5.1.6
        • Jira Cloud - Version 5.1.5
        • Jira Cloud - Version 5.1.4
        • Jira Cloud - Version 5.1.3.1
        • Jira Cloud - Version 5.1.2.2
        • Jira Cloud - Version 4.1.7-AC (internal: 5.1.2)
        • Jira Cloud - Version 4.1.7-AC (internal: 5.1.1)
        • Jira Cloud - Version 4.1.7-AC (internal: 5.1.0)
        • Jira Cloud - Version 4.1.6-AC (internal: 5.0.67)
        • Jira Cloud - Version 4.1.6-AC (internal: 5.0.65)
        • Jira Cloud - Version 4.1.6-AC (internal: 5.0.64)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.61)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.60)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.59)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.56)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.55)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.53)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.52)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.49)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.45)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.44)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.42)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.40)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.37)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.35)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.16)
        • Jira Cloud - Version 4.1.0-AC (internal: 5.0.0)
        • Jira Cloud - Version 4.1.0-AC (internal: 4.6.12)
      • Jira On-Premise - Release Notes
        • Jira On Premise - Version 5.29.1-J11
        • Jira On Premise - Version 5.29.0-J10
        • Jira On Premise - Version 5.29.0-J9
        • Jira On Premise - Version 5.28.1
        • Jira On Premise - Version 5.27.0
        • Jira On Premise - Version 5.26.0
        • Jira On Premise - Version 5.25.0
        • Jira on-premise - Version 5.24.0
        • Jira on-premise - Version 5.22.0
        • Jira on-premise - Version 5.20.2
        • Jira on-premise - Version 5.19.3
        • Jira on-premise - Version 5.18.0
        • Jira on-premise - Version 5.17.2
        • Jira on-premise - Version 5.16.0
        • Jira on-premise - Version 5.15.0
        • Jira on-Premise - Version 5.13.2
        • Jira on-premise - Version 5.13.1
        • Jira on-premise - Version 5.11.1
        • Jira on-premise - Version 5.10.0
        • Jira on-premise - Version 5.9.4
        • Jira-on-premise - Version 5.8.1
        • Jira-on-premise - Version 5.7.0
        • Jira on-premise - Version 5.6.0
        • Jira on-premise - Version 5.5.6
        • Jira on-premise - Version 5.5.5
        • Jira on-premise - Version 5.5.4
        • Jira on-premise - Version 5.5.2
        • Jira on-premise - Version 5.5.1
        • Jira on-premise - Version 5.4.18
        • Jira on-premise - Version 5.4.16
        • Jira on-premise - Version 5.4.15
        • Jira on-premise - Version 5.4.12
        • Jira on-premise - Version 5.4.2
        • Jira on-premise - Version 5.4.1
        • Jira on-premise - Version 5.4.0
        • Jira on-premise - Version 5.3.9
        • Jira on-premise - Version 5.3.8
        • Jira on-premise - Version 5.3.7
        • Jira on-premise - Version 5.3.6
        • Jira on-premise - Version 5.3.5
        • Jira on-premise - Version 5.3.4
        • Jira on-premise - Version 5.3.3
        • Jira on-premise - Version 5.3.2
        • Jira on-premise - Version 5.3.1
        • Jira on-premise - Version 5.2.5
        • Jira on-premise - Version 5.3.0
        • Jira on-premise - Version 5.2.6
        • Jira on-premise - Version 5.2.4
        • Jira on-premise - Version 5.2.3
        • Jira on-premise - Version 5.2.2
        • Jira on-premise - Version 5.2.1
        • Jira on-premise - Version 5.2.0
        • Jira on-premise - Version 5.1.9
        • Jira on-premise - Version 5.1.8
        • Jira on-premise - Version 5.1.7
        • Jira on-premise - Version 5.1.4
        • Jira on-premise - Version 5.1.3
        • Jira on-premise - Version 5.1.2
        • Jira on-premise - Version 5.1.1
        • Jira on-premise - Version 5.1.0
        • Jira on-premise - Version 5.0.6
        • Jira on-premise - Version 5.0.5
        • Jira on-premise - Version 5.0.4
        • Jira on-premise - Version 5.0.3
        • Jira on-premise - Version 5.0.2
        • Jira on-premise - Version 5.0.1
        • Jira on-premise - Version 4.7.9
        • Jira on-premise - Version 4.7.8
        • Jira on-premise - Version 4.7.7
        • Jira on-premise - Version 4.7.6
        • Jira on-premise - Version 4.7.5
        • Jira on-premise - Version 4.7.4
        • Jira on-premise - Version 4.7.3
        • Jira on-premise - Version 4.7.2
        • Jira on-premise - Version 4.7.1
        • Jira on-premise - Version 4.6.19
        • Jira on-premise - Version 4.6.17
        • Jira on-premise - Version 4.6.12
        • Jira on-premise - Version 4.6.11
      • Azure DevOps - Release History
        • Azure DevOps - Version 5.30.0
        • Azure DevOps - Version 5.29.0
        • Azure DevOps - Version 5.28.7
        • Azure DevOps - Version 5.28.4
        • Azure DevOps - Version 5.28.0
        • Azure DevOps - Version 5.27.0
        • Azure DevOps - Version 5.26.0
        • Azure DevOps - Version 5.25.0
        • Azure DevOps - Version 5.24.3
        • Azure DevOps - Version 5.24.1
        • Azure DevOps - Version 5.23.3
        • Azure DevOps - Version 5.23.0
        • Azure DevOps - Version 5.22.0
        • Azure DevOps - Version 5.21.0
        • Azure DevOps - Version 5.20.1
        • Azure DevOps - Version 5.19.2
        • Azure DevOps - Version 5.19.1
        • Azure DevOps - Version 5.18.0
        • Azure DevOps - Version 5.17.1
        • Azure DevOps - Version 5.16.0
        • Azure DevOps - Version 5.15.0
        • Azure DevOps - Version 5.14.1
        • Azure DevOps - Version 5.13.2
        • Azure DevOps - Version 5.13.1
        • Azure DevOps - Version 5.12.0
        • Azure DevOps - Version 5.11.1
        • Azure DevOps - Version 5.10.1
        • Azure Devops - Version 5.9.0-5.9.3
        • Azure DevOps - Version 5.8.1
        • Azure DevOps - Version 5.7.4
        • Azure DevOps - Version 5.7.3
        • Azure DevOps - Version 5.7.0
        • Azure DevOps - Version 5.6.0
        • Azure DevOps - Version 5.5.6
        • Azure DevOps - Version 5.5.5
        • Azure DevOps - Version 5.5.4
        • Azure DevOps - Version 5.5.2
        • Azure DevOps - Version 5.5.0/5.5.1
        • Azure DevOps - Version 5.4.19
        • Azure DevOps - Version 5.4.17
        • Azure DevOps - Version 5.4.13
        • Azure DevOps - Version 5.4.11
        • Azure DevOps - Version 5.4.10
        • Azure DevOps - Version 5.4.9
        • Azure DevOps - Version 5.4.8
        • Azure DevOps - Version 5.4.6
        • Azure DevOps - Version 5.4.1
        • Azure DevOps - Version 5.4.0
        • Azure DevOps - Version 5.3.3
        • Azure DevOps - Version 5.3.2
        • Azure DevOps - Version 5.3.1
        • Azure DevOps - Version 5.3.0
        • Azure DevOps - Version 5.2.5
        • Azure DevOps - Version 5.2.4
        • Azure DevOps - Version 5.2.3
        • Azure DevOps - Version 5.2.2
        • Azure DevOps - Version 5.2.1
        • Azure DevOps - Version 5.2.0.1
        • Azure DevOps - Version 5.2.0
        • Azure DevOps - Version 5.1.3
        • Azure DevOps - Version 5.1.2
        • Azure DevOps - Version 5.1.1
        • Azure DevOps - Version 5.1.0
        • Azure DevOps - Version 5.0.27
        • Azure DevOps - Version 5.0.22
        • Azure DevOps - Version 5.0.21
        • Azure DevOps - Version 5.0.20
        • Azure DevOps - Version 5.0.19
        • Azure DevOps - Version 5.0.18
        • Azure DevOps - Version 5.0.17
        • Azure DevOps - Version 5.0.14
        • Azure DevOps - Version 5.0.12
        • Azure DevOps - Version 5.0.10
        • Azure DevOps - Version 5.0.0
        • Azure DevOps - Version 4.6.3
        • Azure DevOps - Version 4.6.0
      • ServiceNow - Release History
        • ServiceNow - Version 5.30.0
        • ServiceNow - Version 5.29.0
        • ServiceNow - Version 5.28.7
        • ServiceNow - Version 5.28.0
        • ServiceNow - Version 5.27.0
        • ServiceNow - Version 5.26.0
        • Servicenow - Version 5.25.0
        • ServiceNow - Version 5.24.3
        • ServiceNow - Version 5.24.2
        • ServiceNow - Version 5.23.3
        • ServiceNow - Version 5.23.0
        • ServiceNow - Version 5.22.0
        • ServiceNow - Version 5.21.0
        • ServiceNow - Version 5.20.2
        • ServiceNow - Version 5.20.1
        • ServiceNow - Version 5.19.2
        • ServiceNow - Version 5.18.0
        • ServiceNow - Version 5.17.1
        • Servicenow - Version 5.16.0
        • ServiceNow - Version 5.15.0
        • ServiceNow -Version 5.14.0
        • ServiceNow - Version 5.13.2
        • ServiceNow - Version 5.13.1
        • ServiceNow - Version 5.12.0
        • ServiceNow - Version 5.11.1
        • ServiceNow - Version 5.10.0
        • ServiceNow - Version 5.9.0-5.9.3
        • ServiceNow - Version 5.8.2
        • ServiceNow - Version 5.8.1
        • ServiceNow - Version 5.7.4
        • ServiceNow - Version 5.7.3
        • ServiceNow - Version 5.7.0
        • ServiceNow - Version 5.6.0
        • ServiceNow - Version 5.5.6
        • ServiceNow - Version 5.5.5
        • ServiceNow - Version 5.5.4
        • ServiceNow - Version 5.5.3
        • ServiceNow - Version 5.5.0/5.5.1
        • ServiceNow - Version 5.4.19
        • ServiceNow - Version 5.4.11
        • ServiceNow - Version 5.4.10
        • ServiceNow - Version 5.4.9
        • ServiceNow - Version 5.4.8
        • ServiceNow - Version 5.4.6
        • ServiceNow - Version 5.4.0
        • ServiceNow - Version 5.3.1
        • ServiceNow - Version 5.3.0.1
        • ServiceNow - Version 5.2.7
        • ServiceNow - Version 5.2.6
        • ServiceNow - Version 5.2.5
        • ServiceNow - Version 5.2.4
        • ServiceNow - Version 5.2.3
        • ServiceNow - Version 5.2.2
        • ServiceNow - Version 5.2.1
        • ServiceNow - Version 5.2.0
        • ServiceNow - Version 5.1.3
        • ServiceNow - Version 5.1.2
        • ServiceNow - Version 5.1.1
        • ServiceNow - Version 5.0.28
        • ServiceNow - Version 5.0.27
        • ServiceNow - Version 5.0.26
        • ServiceNow - Version 5.0.24
        • ServiceNow - Version 5.0.21
        • Servicenow - Version 5.0.19
        • Servicenow - Version 5.0.16
        • Servicenow - Version 5.0.0
        • Servicenow - Version 4.7.4
        • Servicenow - Version 4.7.1
      • Zendesk - Release History
        • Zendesk - Version 5.30.0
        • Zendesk - Version 5.29.4
        • Zendesk - Version 5.29.0
        • Zendesk - Version 5.28.5
        • Zendesk - Version 5.28.0
        • Zendesk - Version 5.27.0
        • Zendesk - Version 5.26.0
        • Zendesk - Version 5.25.0
        • Zendesk - Version 5.24.3
        • Zendesk - Version 5.24.1
        • Zendesk - Version 5.23.3
        • Zendesk - Version 5.23.0
        • Zendesk - Version 5.22.0
        • Zendesk - Version 5.21.0
        • Zendesk - Version 5.20.1
        • Zendesk - Version 5.19.2
        • Zendesk - Version 5.19.1
        • Zendesk - Version 5.18.0
        • Zendesk - Version 5.17.1
        • Zendesk - Version 5.16.0
        • Zendesk - Version 5.15.0
        • Zendesk - Version 5.14.1
        • Zendesk - Version 5.13.2
        • Zendesk - Version 5.13.1
        • Zendesk - Version 5.13.0
        • Zendesk - Version 5.12.0
        • Zendesk - Version 5.11.1
        • Zendesk - Version 5.11.0
        • Zendesk - Version 5.10.0
        • Zendesk - Version 5.9.0-5.9.3
        • Zendesk - Version 5.8.2
        • Zendesk - version 5.8.1
        • Zendesk - version 5.7.4
        • Zendesk - version 5.7.3
        • Zendesk - version 5.7.0
        • Zendesk - Version 5.6.0
        • Zendesk - Version 5.5.6
        • Zendesk - Version 5.5.5
        • Zendesk - Version 5.5.4
        • Zendesk - Version 5.5.2
        • Zendesk - Version 5.5.0/5.5.1
        • Zendesk - Version 5.4.19
        • Zendesk - Version 5.4.16
        • Zendesk - Version 5.4.11
        • Zendesk - Version 5.4.10
        • Zendesk - Version 5.4.8
        • Zendesk - Version 5.4.6
        • Zendesk - Version 5.3.3
        • Zendesk - Version 5.3.2
        • Zendesk - Version 5.3.1
        • Zendesk - Version 5.3.0
        • Zendesk - Version 5.2.2
        • Zendesk - Version 5.2.1
        • Zendesk - Version 5.2.0
        • Zendesk - Version 5.1.3
        • Zendesk - Version 5.1.2.2
        • Zendesk - Version 5.1.1
        • Zendesk - Version 5.1.0.1
        • Zendesk - Version 5.1.0
        • Zendesk - Version 5.0.30
        • Zendesk - Version 5.0.29
        • Zendesk - Version 5.0.28
        • Zendesk - Version 5.0.27
        • Zendesk - Version 5.0.26
        • Zendesk - Version 5.0.25
        • Zendesk - Version 5.0.24
        • Zendesk - Version 5.0.21
        • Zendesk - Version 5.0.18
        • Zendesk - Version 5.0.15
        • Zendesk - Version 5.0.14
        • Zendesk - Version 5.0.12
        • Zendesk - Version 5.0.10
        • Zendesk - Version 5.0.0
        • Zendesk - Version 4.6.8
      • GitHub - Release History
        • Github - Version 5.30.0
        • Github - Version 5.29.0
        • Github - Version 5.28.4
        • Github - Version 5.28.0
        • Github - Version 5.27.0
        • Github - Version 5.26.0
        • Github - Version 5.25.0
        • Github - Version 5.24.3
        • Github - Version 5.24.1
        • Github - Version 5.23.3
        • Github - Version 5.23.0
        • Github - Version 5.22.0
        • Github - Version 5.21.2
        • Github - Version 5.21.0
        • Github - Version 5.20.1
        • Github - Version 5.19.2
        • Github - Version 5.19.1
        • Github - Version 5.18.0
        • Github - Version 5.17.1
        • Github - Version 5.16.0
        • Github - Version 5.15.0
        • Github - Version 5.14.0
        • Github - Version 5.13.2
        • Github - Version 5.13.1
        • Github - Version 5.13.0
        • GitHub - Version 5.12.0
        • GitHub - Version 5.11.1
        • GitHub - Version 5.11.0
        • GitHub - Version 5.10.1
        • GitHub - Version 5.9.0-5.9.3
        • GitHub - Version 5.8.2
        • GitHub - Version 5.8.1
        • GitHub - Version 5.7.4
        • GitHub - Version 5.7.0
        • GitHub - Version 5.6.0
        • GitHub - Version 5.5.6
        • GitHub - Version 5.5.5
        • GitHub - Version 5.5.4
        • GitHub - Version 5.5.2
        • GitHub - Version 5.5.0/5.5.1
        • GitHub - Version 5.4.19
        • GitHub - Version 5.4.18
        • GitHub - Version 5.4.16
        • GitHub - Version 5.4.11
        • GitHub - Version 5.4.10
        • GitHub - Version 5.4.9
        • GitHub - Version 5.4.8
        • GitHub - Version 5.4.6
        • GitHub - Version 5.4.4
        • GitHub - Version 5.4.3
        • GitHub - Version 5.4.2
        • GitHub - Version 5.4.1
        • GitHub - Version 5.4.0.1
        • GitHub - Version 5.4.0
        • GitHub - Version 5.3.2
        • GitHub - Version 5.3.1
        • GitHub - Version 5.3.0
        • GitHub - Version 5.2.3
        • GitHub - Version 5.2.2
        • GitHub - Version 5.2.1
        • GitHub - Version 5.2.0
        • GitHub - Version 5.1.4
        • GitHub - Version 5.1.3
        • GitHub - Version 5.1.2
        • GitHub - Version 5.1.1
        • GitHub - Version 5.1.0
        • GitHub - Version 5.0.17.1
        • GitHub - Version 5.0.17
        • GitHub - Version 5.0.16
        • GitHub - Version 5.0.14
        • GitHub - Version 5.0.13
        • GitHub - Version 5.0.9
        • GitHub - Version 5.0.8
        • GitHub - Version 5.0.0
        • GitHub - Version 4.6.12
      • SyncRoom - Release Notes
        • SyncRoom Early Access - Version 2.0.0
        • SyncRoom Early Access - Version 2.1.1
        • SyncRoom Early Access - Version 2.1.2
        • SyncRoom Early Access - Version 2.2.2
        • SyncRoom Early Access - Version 2.3.3
        • SyncRoom Early Access - Version 2.5.0
        • SyncRoom Early Access - Version 2.6.0
        • SyncRoom Early Access - Version 2.7.0
      • Salesforce - Release History
        • Salesforce - Version 5.30.0
        • Salesforce - Version 5.29.0
        • Salesforce - Version 5.28.0
        • Salesforce - Version 5.27.0
        • Salesforce - Version 5.26.0
        • Salesforce - Version 5.25.0
        • Salesforce - Version 5.24.3
        • Salesforce - Version 5.24.2
        • Salesforce - Version 5.23.3
        • Salesforce - Version 5.23.0
        • Salesforce - Version 5.22.0
        • Salesforce - version 5.21.0
        • Salesforce - Version 5.20.1
        • Salesforce - Version 5.19.2
        • Salesforce - Version 5.18.0
        • Salesforce - Version 5.17.1
        • Salesforce - Version 5.16.0
        • Salesforce - Version 5.15.0
        • Salesforce - Version 5.14.1
        • Salesforce - Version 5.13.2
        • Salesforce - Version 5.13.1
        • Salesforce - Version 5.12.1
        • Salesforce - Version 5.11.1
        • Salesforce - Version 5.11.0
        • Salesforce - Version 5.10.1
        • Salesforce - Version 5.9.0-5.9.3
        • Salesforce - Version 5.8.1
        • Salesforce - Version 5.7.4
        • Salesforce - Version 5.7.3
        • Salesforce - Version 5.7.0
        • Salesforce - Version 5.6.0
        • Salesforce - Version 5.5.6
        • Salesforce - Version 5.5.5
        • Salesforce - Version 5.5.4
        • Salesforce - Version 5.5.2
        • Salesforce - Version 5.5.0/5.5.1
        • Salesforce - Version 5.4.19
        • Salesforce - Version 5.4.16
        • Salesforce - Version 5.4.11
        • Salesforce - Version 5.4.10
        • Salesforce - Version 5.4.9
        • Salesforce - Version 5.4.8
        • Salesforce - Version 5.4.6
        • Salesforce - Version 5.4.2
        • Salesforce - Version 5.4.1
        • Salesforce - Version 5.4.0.1
        • Salesforce - Version 5.2.2
        • Salesforce - Version 5.2.1
        • Salesforce - Version 5.2.0
        • Salesforce - Version 0.5.1
        • Salesforce - Version 0.5.0
      • Freshdesk - Release History
        • Freshdesk - Version 5.30.1
        • Freshdesk - Version 5.29.5
        • Freshdesk - Version 5.29.2
        • Freshdesk - Version 5.28.2
        • Freshdesk - Version 5.27.0
        • Freshdesk - Version 5.25.1
      • Freshservice - Release History
        • Freshservice - Version 5.30.0
        • Freshservice - Version 5.29.5
        • Freshservice - Version 5.29.2
        • Freshservice - Version 5.28.2
        • Freshservice - Version 5.27.0
        • Freshservice - Version 5.26.0
      • Dashboard
        • Exa Trend Dashboard - Version 0.7.0
    • Exalate AI Assist
      • Exalate AI Assist: Configure Script Mode Connections [A Step-by-Step Guide]
      • Exalate AI Assist: FAQs
      • Guidelines for Effective Prompting with Exalate AI Assist
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    • Initiate a Private Connection in Script Mode for Asana
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    Configuring a Connection for Zendesk

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