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Exalate Documentation

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  • Home
  • Glossary
  • Exalate 101
    • What is Exalate?
      • Key Terms
      • Connection Types
      • Configuration Modes
      • Sync Rules
      • What is a Replica?
    • How Exalate Works?
    • Exalate Admin Panel
    • Exalate Users
      • Proxy User
      • Delegated Admin Users
    • Installation Guides
      • System requirements to Install Exalate App On Premise
      • Install Exalate for Jira Cloud
        • How to Install Exalate for Jira Cloud on Docker
      • Install Exalate for Jira On-premise
        • Install Exalate for Azure DevOps
          • How to Install Exalate for Azure DevOps on Docker
          • How to Generate Personal Access Token for Azure DevOps
        • Install Exalate for GitHub
          • How to Install Exalate for GitHub on Docker
          • How to Generate a Personal Access Token in GitHub
          • How to Find the Link to the Admin Console of Exalate for GitHub
          • How to Migrate to OAuth on GitHub
        • Install Exalate for Zendesk
          • How to Install Exalate for Zendesk on Docker
          • How to Change the Proxy User for Zendesk
          • How to Set an Attachment Author in Exalate for Zendesk
        • Install Exalate for ServiceNow
          • How to Install Exalate for ServiceNow on Exalate Cloud
            • How to Deploy the Exalate Bridge App
              • How to Set Up Exalate in ServiceNow Using an Update Set
              • What are the Next Steps to Install Exalate for ServiceNow?
              • How to Configure Exalate for ServiceNow
          • How to Install ServiceNow on Your Own Server
            • How to Install Exalate for ServiceNow on Docker
            • How to Verify your Exalate for ServiceNow
          • How to Set Up Log In with OAuth Tokens in Exalate for ServiceNow
          • What Permissions should the Proxy User Have in ServiceNow?
          • How to Add a New Root Certificate to the Java Key Store
        • Install Exalate for Salesforce
          • How to Install Exalate for Salesforce on Docker
          • How to Uninstall Exalate from Salesforce
          • How to Manage User Permissions in Exalate for Salesforce
          • How to Generate a Security Token in Salesforce
          • How to Find the Link to the Admin Console of Exalate for Salesforce
          • Salesforce Sandbox Refresh and Exalate Configuration
          • Known Issue: Salesforce Installation Problems
          • Known Product Limitations
        • Install Exalate for HP ALM/QC
          • Install Exalate for Freshdesk
            • How to Install Exalate for Freshdesk
        • Setting up a Connection
          • Setting Up a Connection for Jira Cloud
            • Set up a Connection in Basic Mode for Jira Cloud
            • Set Up a Connection in Visual Mode for Jira Cloud
            • Initiate a Connection in Script Mode for Jira Cloud
            • Accept the Connection Invitation in Script Mode for Jira Cloud
            • Setting Up a Basic connection On a Project Level in Exalate for Jira Cloud
          • Setting Up a Connection for Jira On-premise
            • Set up a Connection in Basic Mode for Jira On-premise
            • Set Up a Connection in Visual Mode for Jira On-premise
            • Initiate a Connection in Script Mode for Jira On-premise
            • Accept the Connection Invitation in Script Mode for Jira On-premise
          • Setting Up a Connection for Azure DevOps
            • Set up a Connection in Basic Mode for AzureDevOps
            • Set Up a Connection in Visual Mode for AzureDevOps
            • Initiate a Connection in Script Mode for AzureDevOps
            • Accept the Connection Invitation in Script Mode for AzureDevOps
          • Setting Up a Connection for Zendesk
            • Set up a Connection in Basic Mode for Zendesk
            • Set Up a Connection in Visual Mode for Zendesk
            • Initiate a Connection in Script Mode for Zendesk
            • Accept the Connection Invitation in Script Mode for Zendesk
          • Setting Up a Connection for GitHub
            • Set up a Connection in Basic Mode for GitHub
            • Initiate a Connection in Script Mode for GitHub
            • Accept the Connection Invitation in Script Mode for GitHub
          • Setting Up a Connection for ServiceNow
            • Set up a Connection in Basic Mode for ServiceNow
            • Initiate a Connection in Script Mode for ServiceNow
            • Accept the Connection Invitation in Script Mode for ServiceNow
          • Setting Up a Connection for Salesforce
            • Set up a Connection in Basic Mode for Salesforce
            • Initiate a Connection in Script Mode for Salesforce
            • Accept the Connection Invitation in Script Mode for Salesforce
          • Setting Up a Connection for HP ALM/QC
            • Initiate a Connection for HP ALM/QC
            • Accept the Connection Invitation for HP ALM/QC
          • Setting Up a Connection for Freshdesk or Freshservice
            • Set up a Connection in Basic Mode for Freshdesk & Freshservice
            • Accept the Connection Invitation in Script Mode for Freshdesk or Freshservice
            • Initiate a Connection in Script Mode for Freshdesk or Freshservice
        • Configuring a Connection
          • Configuring a Connection for Jira Cloud
            • Configure the Connection in Visual Mode for Jira Cloud
            • Configure the Connection in Script Mode for Jira Cloud
          • Configuring a Connection for Jira On-premise
            • Configure the Connection in Visual Mode for Jira On-premise
            • Configure the Connection in Script Mode for Jira On-premise
          • Configuring a Connection for Azure DevOps
            • Configure the Connection in Visual Mode for Azure DevOps
            • Configure the Connection in Script Mode for Azure DevOps
          • Configuring a Connection for Zendesk
            • Configure the Connection in Visual Mode for Zendesk
            • Configure the Connection in Script Mode for Zendesk
          • Configuring a Connection for GitHub
            • Configure the Connection in Script Mode for GitHub
          • Configuring a Connection for ServiceNow
            • Configure the Connection in Script Mode for ServiceNow
          • Configuring a Connection for Salesforce
            • Configure the Connection in Script Mode for Salesforce
          • Configuring a Connection for HP ALM/QC
            • Configure the Connection for HP ALM/QC
          • Configuring a Connection for Freshdesk
            • Configure the Connection in Script Mode for Freshdesk or Freshservice
        • Sync Operations
          • Triggers Operation
          • Exalate Operation
          • Connect Operation
          • Exalate Now Post Function
          • Sync Transaction Prioritization
          • Parallel Synchronization For Jira On-premise
        • Bulk Operations
          • Bulk Exalate
          • Bulk Connect
          • Bulk Unexalate
        • How to Check the Status of your Synchronization
          • Sync Panel in the Platform you Use
          • Entity Sync Status tab in Exalate Admin Console
          • Sync Queue
        • How to Stop Synchronization
          • Clean-up Tools
          • Unexalate Operation
          • Bulk Unexalate
      • Scripting
        • Configuration Guides
          • Jira Cloud Configuration Guides
            • How to Sync Epics in Jira Cloud
            • How to Sync Sprints in Jira Cloud
            • How to Sync Issue Links on Jira Cloud
            • How to Sync Comments in Jira Cloud
            • How to Impersonate a Comment in Jira Cloud
            • How to Configure Script Runner listener to subscribe to EXALATED event
            • How to Sync Custom Fields in Jira Cloud
            • How to Sync a Checkbox Custom Field in Jira Cloud
            • How to Sync Label Custom Fields in Jira Cloud
            • How to Sync Request Type using Visual Mode in Jira Service Management
            • How to Sync Cascading Select Custom Fields in Jira Cloud
            • How to Sync Group Picker Custom Fields in Jira Cloud
            • How to Sync Date/DateTime Custom Fields in Jira Cloud
            • How to Sync between the Select List (single choice) custom field and issue type
            • How to Sync Custom Fields with Options in Jira Cloud
            • How to Sync Elements Connect Custom Fields Value when they are Connected to the Same Database on Jira Cloud
            • How to Sync Components in Jira Cloud
            • How to Sync Select List (single choice) to comment field
            • How to Sync Issue Labels in Jira Cloud
            • How to Convert Data between HTML and Markdown in Jira Cloud
            • How to Sync Time Tracking Fields in Jira Cloud
            • How to Sync Tasks and Subtasks in Jira Cloud
            • How to Sync Worklogs in Jira Cloud
            • How to Sync Issue User Fields in Jira Cloud
            • How to Sync a Resolution Field in Jira Cloud
            • Sync an Assignee to a Text Custom Field in Exalate for Jira Cloud
            • How to Sync Watchers Field in Jira Cloud
            • How to Sync Issue Types in Jira Cloud
            • Sync between Select List (single choice) and text custom field for Jira Cloud
            • How to Sync a Due Date Field in Jira Cloud
            • How to Sync Issue Change History in Jira Cloud
            • How to Sync Versions in Jira Cloud
            • How to Sync Elements Connect Fields with Different Key Values in Jira Cloud
            • How to Stop Issue Sync in Jira Cloud
            • How to Sync Customer Request Type Field in Jira Service Desk on Jira Cloud
            • How to Sync Organizations Fields in Jira Service Desk
            • How to Sync Organization Field Values to a Text Custom Field in Jira Cloud
            • How to Sync Change History to the Text Custom Field
            • How to Update a Local Custom Field with the Remote Issue Key in Jira Cloud
            • How to Sync a Comment with a Remote Issue Key in Jira Cloud
            • How to Sync Status on Jira Cloud
            • How to Sync between Select List (single choice) and user picker custom field
            • How to Make any Jira Cloud REST API Call with the Jira Cloud HTTP Client
            • How to display a remote issue link in a custom field
            • How to Sync Multiple Projects with Multiple Issue Types in Jira Cloud
            • How to Sync Attachments in Jira Cloud
          • Jira On-premise Configuration Guides
            • How to Sync Epics in Jira On-premise
            • How to Sync Sprints on Jira On-premise
            • How to Sync Ranks in Jira On-premise
            • How to Sync Comments in Jira On-premise
            • How to Impersonate a Comment in Jira On-premise
            • Sync Select List (single choice) to comment field
            • How to Manage Comment Visibility in Jira On-premise
            • How to Choose a Destination Project Based on the Parent Option of a Cascading Select Custom Field
            • How to Sync Custom Fields in Jira On-premise
            • Sync between Select List (single choice) and text custom field
            • How to Sync a Checkbox Custom Field in Jira On-premise
            • Setting the Current Authenticated User as a Target Issue Reporter in Exalate for Jira on-premise
            • How to Sync Label Custom Fields in Jira On-premise
            • How to Sync Insight Custom Fields
            • Sync an Assignee to a Text Custom Field in Exalate for Jira on-premise
            • How to Sync Cascading Select Custom Fields in Jira On-premise
            • How to Sync Group Picker Custom Fields in Jira On-premise
            • How to Sync Date and DateTime Custom Fields in Jira On-premise
            • How to Sync Custom Fields with Options in Jira On-premise
            • How to Access a Workload Attribute Provided by Tempo in Jira On-premise
            • How to Sync Attachments in Jira On-premise
            • How to Sync Components in Jira On-premise
            • How to Sync Issue Labels in Jira On-premise
            • How to Sync Issue Priority Fields in Jira on Premise
            • How to Sync Time Tracking Fields in Jira On-premise
            • How to Sync Tasks and Subtasks in Jira On-premise
            • How to Sync SecurityLevel Issue Field in Jira On-premise
            • How to Sync Worklogs in Jira On-premise
            • How to Sync between the Select List (single choice) custom field and issue type
            • How to Start Issue Sync in Jira On-premise
            • How to Sync an Issue Key to the Summary Name in Jira On-premise
            • How to Sync Issue User Fields in Jira On-premise
            • How to Sync Issue Change History in Jira On-premise
            • How to Sync a Resolution Field in Jira On-premise
            • How to Sync Watchers Field in Jira On-premise
            • How to Sync Issue Types in Jira On-premise
            • How to Sync a Due Date Field in Jira On-premise
            • How to Sync Statuses in Jira On-premise
            • How to Sync Issue Links on Jira On-premise
            • How to Set Custom Headers in Communication Between Exalate on Jira On-premise and Other Exalate Apps
            • How to Sync Organizations Field Values from Jira Service Desk to a Text Custom Field in Jira
            • How to Sync a Scripted Custom Field with a Text Custom Field on Jira On-premise
            • How to Sync Request Participants in Jira On-premise
            • How to Sync Customer Request Type Field in Jira Service Management
            • How to Sync Service Management Fields in Jira On-premise
            • How to Sync Versions in Jira On-premise
            • How to Sync Multiple Projects with Multiple Issue Types in Jira On-premise
            • How to Create a Jira Link between Issues in Local Sync
            • How to Set a Default Epic on the Destination Side in Jira On-premise
            • How to Stop Issue Sync in Jira On-premise
            • How to Update a Local Custom Field with the Remote Issue Key in Jira On-premise
            • How to Sync a Comment with a Remote Issue Key in Jira On-premise
            • How to Sync Elements Connect Custom Field's Value when they are Connected to the Same Database in Jira On-premise
          • Azure DevOps Configuration Guides
            • How to Sync Comments in Azure DevOps
            • How to Sync Custom Fields in Azure DevOps
            • How to Sync Attachments in Azure DevOps
            • How to Sync Statuses in Azure DevOps
            • How to Sync Area and Iteration Paths in Azure DevOps
            • How to Configure Sync to Multiple Projects in Azure DevOps
            • How to Sync Elements Connect Fields with Different Key Values in Azure DevOps
            • How to Sync Work Item Fields Obtained through a REST API Call in Azure DevOps
            • How to Sync Work Items with a Parent Link in Exalate for Azure DevOps
            • How to Sync Epics from Azure DevOps to Jira Cloud
            • Removing HTML Tags from text in Exalate for Azure Devops
            • How to Secure a Connection between Exalate and a PostgreSQL Database in Docker?
          • ServiceNow Configuration Guides
            • What are the REST APIs Used by Exalate to access ServiceNow?
            • How to Extract a User from a ReferenceId Field
            • How to Sync Different Field Types on ServiceNow
            • How to Sync Case on ServiceNow
            • How to Sync Change Request on ServiceNow
            • How to Sync Problem on ServiceNow
            • How to Sync Multiple Entities on ServiceNow
            • How to Sync RITM (Request Item) on ServiceNow
            • How to Sync Catalog Task on ServiceNow
            • How to Send and Update Reference Fields in ServiceNow
            • How to Sync Comments in ServiceNow
            • How to Sync Attachments in ServiceNow
            • How to Sync Statuses in ServiceNow
            • How to Sync Stories in Exalate for ServiceNow
            • How to Sync Epics in Exalate for ServiceNow
            • How to Sync Scrum Tasks in Exalate for ServiceNow
            • How to Sync Defects in Exalate for ServiceNow
            • How to Sync Enhancements in Exalate for ServiceNow
            • How to Sync Any Entity in Exalate for ServiceNow
            • How to Sync Entities to an Import Set with Exalate for ServiceNow
            • How to Sync Elements Connect Fields with Different Key Values in ServiceNow
            • How to Set Custom Headers in Communication between Exalate and ServiceNow
            • How to Secure a Connection between Exalate and a PostgreSQL Database in Docker?
          • Zendesk Configuration Guides
            • How to Sync Comments in Zendesk
            • How to Impersonate a Comment in Zendesk
            • How to Manage Comment Visibility when Receiving Comments in Zendesk
            • How to Sync Attachments in Zendesk
            • How to Sync Issue Labels in Zendesk
            • How to Sync Issue Priority Fields in Zendesk
            • How to Sync IssueTypes in Zendesk
            • How to Sync Statuses in Zendesk
            • How to Sync User Fields in Zendesk
            • How to Sync Elements Connect Fields with Different Key Values in Zendesk
            • How to Convert Data between HTML and Markdown in Zendesk
            • Exalate for Zendesk: how to display a remote issue link in a custom field
          • GitHub Configuration Guides
            • How to Sync Comments in GitHub
            • How to Sync Assignees on GitHub
            • How to Add Remote Issue Link on GitHub
            • How to Sync Issue Labels on GitHub
            • How to Sync Milestones from Github to Jira
            • How to Sync Statuses in GitHub
            • How to Sync Pull Requests on GitHub
            • How to Configure Sync to Multiple Repositories in GitHub
            • How to Sync Elements Connect Field with Different Key Values in GitHub
          • Salesforce Configuration Guides
            • How to Sync Any Entity in Exalate for Salesforce
            • How to Sync Date/Datetime in Exalate for Salesforce
            • How to Sync Picklist and Picklist Multi-Select Fields in Exalate for Salesforce
            • How to Sync Priority in Exalate for Salesforce
            • How to Sync Statuses in Exalate for Salesforce
          • HP QC/ALM Configuration Guides
            • How to Upgrade Exalate for HP ALM/QC
            • How to Stop Sync on HP ALM/QC
            • How to Sync Defects and Test Cases in HP ALM/QC
            • How to Sync HP ALM/QC Custom Fields
            • How to Add a Remote Issue Key Field in HP ALM/QC
            • How to Sync Comments in HP ALM/QC
            • How to Sync Attachments in HP ALM/QC
            • How to Sync Statuses in HP ALM/QC
            • How to Sync Elements Connect Fields with Different Key Values in HP ALM/QC
            • Exalate for HP ALM/QC: Displaying a remote issue link in a custom field
          • Freshdesk Configuration Guides
            • How to Sync Attachments in Freshdesk
            • How to Sync Comments in Freshdesk
            • How to Sync Priority in Exalate for Freshdesk
            • How to Sync Status in Exalate for Freshdesk
            • How to Sync Custom Fields in Freshdesk
            • How to Sync Rich Text and HTML Between Freshdesk and Other Systems
          • Freshservice Configuration Guides
          • Exalate API Reference Documentation
            • Exalate Object Types
              • Status Structure
              • Basic Object Types
              • CustomField Structure
              • Component Structure
              • Project Structure
              • ChangeItem Structure
              • IssueLinks Structure
              • Attachment Structure
              • IssueType Structure
              • Option Structure
              • SecurityLevel Structure
              • Comment Structure
              • Watchers Structure
              • User Structure
              • Version Structure
              • Priority Structure
              • ChangeHistory Structure
              • Label Structure
              • Resolution Structure
              • EntityProperties Structure and Sync
              • Worklog Structure
              • setManuallyAdjust Utility Function for Worklog
              • setRetain Utility Function for Worklog
              • setAutoAdjust Utility Function for Worklog
            • Exalate API Reference for Jira Cloud and Jira On-premise
              • Jira Cloud and On-premise Fields and Entities Available for Synchronization
            • Exalate API Reference for Azure DevOps
              • Azure DevOps Fields and Entities Available for Synchronization
            • Exalate API Reference for ServiceNow
              • ServiceNow Fields and Entities Available for Synchronization
              • How to Find Out the Name of a Field in ServiceNow?
            • Exalate API Reference for GitHub
              • GitHub Fields and Entities Available for Synchronization
            • Exalate API Reference for Zendesk
              • Zendesk Fields and Entities Available for Synchronization
            • Exalate API Reference for Salesforce
              • Salesforce Fields and Entities Available for Synchronization
              • How to Find Out Objects and Field Names for Script Mode in Salesforce?
              • Where to Find an Object URN in Salesforce
            • Exalate API Reference for HP ALM/QC
              • HP ALM/QC Fields and Entities Available for Synchronization
            • Exalate API Reference for Freshdesk
              • Freshdesk Fields and Entities Available for Synchronization
            • Script Helpers
              • commentHelper
                • mergeComments—with custom formatting
                • addComment
                • filterLocal
                • mergeComments
              • attachmentHelper
                • mergeAttachments
              • debugHelper
                • debug.error
              • nodeHelper
                • canUserEditComments
                • createComponent
                • createOption
                • createVersion
                • getCascadingSelect
                • getComponent
                • getCustomFieldDefaultValue
                • getHtmlComments
                • getHtmlField
                • getIssueType
                • getLabel
                • getLocalIssueFromRemoteUrn
                • getOption
                • getOptions
                • getPriority
                • getProject
                • getProjectByName
                • getRemoteIssueLinks
                • getResolution
                • getStatus
                • getUser
                • getUserByEmail
                • getUserByFullName
                • getUserByUsername
                • getVersion
                • isIssueEditable
                • isUserAssignable
                • nodeHelper.createUser
                • toMarkDownComments
                • toMarkDownFromHtml
                • getSecurityLevelId
                • getDefaultIssueType
                • stripHtml
                • getAssignmentGroupByName
                • getReference
                • getTableByLink
                • getSecurityLevelName
                • getTableByName
                • getBusinessServiceByName
                • addHttpHeader
                • stripHtmlFromComments
              • syncHelper
                • getLocalIssueKeyFromRemoteId
                • isUnderSync
                • unExalateAfterProcessing
                • syncBackAfterProcessing
                • getRemoteIssueUrl
                • getTrackerUrl
                • getRemoteTrackerUrl
                • getExalateUrl
                • getRemoteExalateUrl
              • userHelper
                • createUser
                • findInGroup
                • findWithRole
                • getByEmail
                • getByKey
                • getByUsername
                • hasRole
                • isGroupMember
              • workflowHelper
                • transition as executor
                • transition as proxyuser
              • workLogHelper
                • addWorkLog
                • mergeWorkLogs - with custom handling
                • filterLocal - workLogs
                • mergeNewWorkLogs
              • commentHelper for HP ALM/QC
                • getSingleCommentFromCommentsArea
                • mergeCommentsIntoCommentsArea
              • qcHelper in HP ALM/QC Helpers
                • getTestType(qcHelper)
                • getTestPlan(qcHelper)
                • getStatus (qcHelper)
                • getPriority (qcHelper)
                • getOptions (qcHelper)
                • getUserByUsername (qcHelper)
                • findOption (qcHelper)
              • How to Use a Store(Issue) Function
            • Custom Keys
              • Docker Variables
                • How to sync issues automatically using Exalate API in Jira On-premise
              • Working with External Scripts
                • Externalizing existing scripts
                • How to set up an advanced scripting environment
                • Externalizing existing scripts
                • Adding basic external script
                • External scripts with a bit of TLC
                • Adding basic external script
                • How to Work with External Scripts in Jira On-premise
                • External Scripts Library
                  • Versions.groovy
                  • Components.groovy
                  • IssueLinks.groovy
                • Examples of Using External Scripts
                  • How to Move Issues Automatically in Jira On-premise
                  • How to Move Existing Scripts to the External Scripts Library
                  • How to Add an External Script in Jira On-premise
                  • How to Sync Status using External Scripts in Jira On-premise
                  • How to Match Custom Field Sync Using External Scripts in Jira On-premise
                  • How to Sync Sub Tasks Using External Scripts in Jira On-premise
                  • How to SyncTempo Worklogs using External Scripts in Jira On-premise
                  • How to Sync Status using External Scripts in Jira Cloud
              • Scripts in Visual Mode
              • Script Rules Auto-Completion
              • How to Check if Entities are Synced
              • How to Make REST API Calls with the HTTP Client
            • Use Cases
              • Business Use Cases
                • Customer Support Workflow Sync
                  • Outsourced IT Service Management
                    • Internal Request & Service Management
                      • Development Workflow Sync
                        • Reporting & Visibility
                        • Technical Use Cases
                          • Popular Integrations ⭐️
                            • Jira to Jira Integration
                            • Jira and Azure DevOps Integration
                            • ServiceNow and Jira Integration
                            • Jira and Salesforce Integration
                            • Jira and Zendesk Integration
                            • Azure DevOps and ServiceNow Integration
                        • Security
                          • Data Security and Privacy Statement
                          • Security Vulnerabilities
                            • Security Vulnerability – Unauthorized Creation of Connections
                            • Security Vulnerability — You can Access Restricted Project Data with the Connect Operation
                            • Security Vulnerability – Anonymous Access to Exalate for Jira Cloud and Exalate for Salesforce
                            • Exalate Response to the Recent Vulnerability CVE-2022-22965
                            • Exalate Response to Log4j Vulnerability - CVE-2021-44228
                            • Security Vulnerability: Low-Risk Vulnerability in JWT Transmission Through Headers
                            • System Environment Vulnerability in Jira DC (Pre-Version 10)
                        • Troubleshooting
                          • Error Handling
                          • Set up error notifications
                          • How to Change the Error Impact
                          • Troubleshooting in Jira Cloud
                            • User Fields Don't Sync
                            • Can't Get Workflow Scheme for Project while Syncing Statuses
                            • Error Creating or Updating Issue: Field Can't be Set
                            • Host Returned HTTP Response Code 500 when Installing Exalate App for Jira Cloud
                            • REST Exception while Getting User by Username `null` on Jira Cloud
                            • Updating Comments or Worklog Doesn't Put Issue under Sync
                            • Syncing Attachments Throws Maximum Filename Size Error
                            • Custom Fields Don't Sync
                            • Subtask Sync between Team-Managed Projects Fails
                            • Exalate Can't Comment on the Jira Issue
                            • Attachment Sync Fails Because it Takes Too Long
                            • "Project key is not set" when Syncing Issues via Local Connection
                            • Problem Filtering Internal Comments on Jira Service Management
                            • Known issue: Projects List isn't Available during Connection Setup
                            • Java.sql.SQLException: Incorrect String Value
                            • Invalid Issue Type Selected
                            • Connect Operation Does Not Sync Existing Comments, Attachments and Worklogs
                            • Impact on Exalate Functionality when Jira Site URL Changes
                          • Troubleshooting in Azure DevOps
                            • Can't Log in to Exalate for Azure DevOps using PAT
                            • Creating an Area Path Filter Fails
                            • Exalate isn't Accessible in the Organization Settings
                            • Known Issue: Error after Verifying Exalate for Azure DevOps
                            • This Login.live.com Page can't be Found
                          • Troubleshooting in Jira on-premise
                            • Proxy User Can't Access Service Desk
                            • Proxy User Can't Create Attachments
                            • Incompatibility with Prevent Anonymous Access 2.1
                            • Votes, Voters, Epic Links don't Sync Automatically
                            • Can't install Exalate by Uploading .Jar File
                            • Local connection is Detected while Creating Connection between Different Jira On-premise Instances
                            • Exalate production is down. How do I ensure all changes are synchronized?
                            • Java.lang.NoSuchMethodError
                            • Java.sql.SQLException: Incorrect String Value
                            • Missing Property Exception when Using Exalate External Scripts
                            • SQL Exception Thrown by the Active Objects Library
                            • Exalate isn't Loading After an Update
                            • Project Key wasn't Set
                            • No Signature for toTimestamp Error
                            • Jira Performance Issues Related to Multiple Issue Views Open at the Same Time
                            • Organization Sync is Broken
                            • Method Not Allowed Error on Jira v9.0.0
                            • Known Issue: Incompatibility with the Field Security Add On
                          • Troubleshooting in GitHub
                            • The App Installation Can't be Finished
                            • Failed to Log In to the Exalate App for GitHub
                            • Search Limit on GitHub
                          • Troubleshooting in ServiceNow
                            • Known issue: ServiceNow doesn't Support OR Operators in Trigger Queries
                            • Known Issue: Token Can't be Generated if the Password Contains Special Characters
                          • Troubleshooting in Zendesk
                            • Couldn't Install Exalate for Zendesk
                            • Exalate App for Zendesk Doesn't Authenticate Automatically on Safari
                            • Error when Syncing Comments or Attachments in Zendesk
                            • A New Sync Isn't Scheduled
                            • Recreate a Lost Webhook
                            • Custom Fields are Randomly Updating
                          • Troubleshooting in Salesforce
                            • Request Node Button has Grayed Out
                            • Comments Sync Fails
                          • Troubleshooting in HP ALM/QC
                            • Can't Log In to Admin of the Exalate App for HP ALM/QC
                            • Problems during Installation using Yum
                          • Dealing with Specific Errors
                            • Create Issue Error
                            • Attachment Checksum Failed
                            • Attachment Error
                            • Server File System Access Error
                            • Error Updating an Issue
                            • Worklog Error
                            • Project Key is Invalid
                            • java.lang.Errors Cause Exalate Synchronization to Stop
                            • Comment Can't be Created because the Text is Too Long
                            • General SSLEngine Problem
                            • UnhandledHubCustomFieldValueConversionException Error
                            • Ambiguous Method Overloading for Method nodeHelper.getIssueType
                            • Connection Can't be Renamed
                            • Unblocking the Required Fields Error
                            • Invalid License Key
                            • Error notifications Aren't Sent to the Administrators
                            • filterLocal Doesn't Filter Out Service Management Internal Comments
                            • Can't Sync Attachments between Jira on Windows Server and HP ALM/QC
                            • Overlap between Custom Fields and System Fields
                            • Workaround on Updating Closed Issues that Can't be Edited
                            • Free Plan License Errors
                            • Cannot Sync the Epic Name Field
                            • Our Team has been Notified
                            • Issue Does Not Exist or You Do Not Have Permission to See it
                            • Communication With an Instance is Giving a Network Error after Upgrading to Exalate 5.0
                            • Updating External Scripts to be Compatible with Exalate 5.2.2 Onwards
                            • Root Causing Sync Rules Scripts Errors
                            • Unblocking Required Fields Error
                            • This mapping is not supported
                            • Known Issue: Exalate isn't Displaying Correctly in IE 11
                            • Known Issue: With Syncing Summary Longer Than 255 Characters
                            • Known issue: permission warnings in Exalate logs
                            • Known Issue: The "Cancel Subscription" modal displays incorrect amount of issues under sync
                        • FAQs
                          • Exalate FAQs
                            • How to upgrade a Basic connection?
                            • Can I Use Exalate for Migration?
                            • What is the Difference between Exalate for Jira Cloud & Jira On-premise?
                            • How to Measure Exalate Performance - the Ping Pong Test
                            • How to Test the Performance of Exalate for Jira Data Center
                            • How Can I Start from Scratch with Exalate?
                            • What are the Known Product Limitations in Exalate for Salesforce?
                            • Exalate Cloud: Features, Clusters, and Location
                            • How to Whitelist Exalate Cloud?
                          • Sync FAQs
                            • What Happens with the Entity in case Synchronization Stops?
                            • How to Sync Existing Defects in HP ALM/QC with Remote Issues in Jira
                            • What is the Max Attachment Size that Exalate Can Synchronize?
                            • How to ensure Exalate does not synchronize when staging a production environment into test
                            • How to Stop Entity Sync
                            • Does Exalate Support Agile Project Synchronization?
                            • How to Add a Sync Panel to Salesforce
                            • How to Force a Quick Sync of Missing Fields in the Synced Entities
                            • How to Search Issues Under Sync with JQL Functions
                          • Security FAQs
                            • How is the Data Secured on the Exalate Server for Jira Cloud?
                          • Issue FAQs
                            • Is it Possible to Keep the Issue Key Same on Both Sides?
                          • Configuration FAQs
                            • Configuration FAQs
                          • Email FAQs
                            • Set up how often Exalate sends emails
                            • Why Am I Not Getting Email Notifications?
                          • Pricing and Licensing FAQs
                            • General FAQs
                            • How to bring up a reverse proxy using the jwilder/nginx-proxy
                            • How to Change the Destination Instance URL
                            • How to use REST APIs for Monitoring Purposes
                            • Egress and Ingress solution
                          • Support
                            • Service Level Agreement
                            • Exalate Enterprise Plan
                              • Booster Package: Memory Profiles & Performance Packages
                            • Professional Services
                            • Exalate Cloud: What to Expect from Different Service Levels
                            • Exalate for Jira Server End of Support and Maintenance
                            • Jira End of Life and Support
                            • How to Generate a Support.zip File
                          • Plans and Subscriptions
                            • Pricing & Licensing FAQs
                              • How to Activate an Exalate Network License Key
                              • How to Update an Exalate License Key on Jira
                              • How to Edit an Exalate License Key
                              • How to get an Exalate Instance License
                              • How to Switch to a Free Plan License in Exalate for Jira Cloud
                              • How to Upgrade a Free Plan License in Jira Cloud
                              • How to Upgrade a Free Plan License
                              • How to Manage Stripe Billing Information
                              • Free Plan: Clarifications
                              • What to do if you purchase a license from the Atlassian Marketplace
                              • 2025: Atlassian Marketplace Subscriptions Clarification
                          • Release History
                            • Jira Cloud - Release History
                              • Jira Cloud - Version 5.25.0
                              • Jira Cloud - Version 5.24.3
                              • Jira Cloud - Version 5.24.2
                              • Jira Cloud - Version 5.23.3
                              • Jira Cloud - Version 5.23.0
                              • Jira Cloud - Version 5.22.0
                              • Jira Cloud - Version 5.21.1
                              • Jira Cloud - Version 5.20.1
                              • Jira Cloud - Version 5.19.3
                              • Jira Cloud - Version 5.18.0
                              • Jira Cloud - Version 5.17.1
                              • Jira Cloud - Version 5.16.0
                              • Jira Cloud - Version 5.15.0
                              • Jira Cloud - Version 5.14.1
                              • Jira Cloud - Version 5.13.2
                              • Jira Cloud - Version 5.13.1
                              • Jira Cloud - Version 5.12.0
                              • Jira Cloud - Version 5.10.2
                              • Jira Cloud - Version 5.10.0
                              • Jira Cloud - Version 5.9.4
                              • Jira Cloud - Version 5.9.0-5.9.2
                              • Jira Cloud - Version 5.8.2
                              • Jira Cloud - Version 5.8.1
                              • Jira Cloud - Version 5.7.4
                              • Jira Cloud - Version 5.7.3
                              • Jira Cloud - Version 5.7.2
                              • Jira Cloud - Version 5.7.1
                              • Jira Cloud - Version 5.7.0
                              • Jira Cloud - Version 5.6.0
                              • Jira Cloud - Version 5.5.6
                              • Jira Cloud - Version 5.5.5
                              • Jira Cloud - Version 5.5.4
                              • Jira Cloud - Version 5.5.2
                              • Jira Cloud - Version 5.5.0/5.5.1
                              • Jira Cloud - Version 5.4.19
                              • Jira Cloud - Version 5.4.18
                              • Jira Cloud - Version 5.4.16
                              • Jira Cloud - Version 5.4.11
                              • Jira Cloud - Version 5.4.10
                              • Jira Cloud - Version 5.4.8
                              • Jira Cloud - Version 5.4.7
                              • Jira Cloud - Version 5.4.6
                              • Jira Cloud - Version 5.3.5
                              • Jira Cloud - Version 5.3.4
                              • Jira Cloud - Version 5.3.3
                              • Jira Cloud - Version 5.3.2
                              • Jira Cloud - Version 5.3.1
                              • Jira Cloud - Version 5.3.0
                              • Jira Cloud - Version 5.2.7
                              • Jira Cloud - Version 5.2.6
                              • Jira Cloud - Version 5.2.5.1
                              • Jira Cloud - Version 5.2.5
                              • Jira Cloud - Version 5.2.4
                              • Jira Cloud - Version 5.2.3
                              • Jira Cloud - Version 5.2.2
                              • Jira Cloud - Version 5.2.1
                              • Jira Cloud - Version 5.2.0
                              • Jira Cloud - Version 5.1.6
                              • Jira Cloud - Version 5.1.5
                              • Jira Cloud - Version 5.1.4
                              • Jira Cloud - Version 5.1.3.1
                              • Jira Cloud - Version 5.1.2.2
                              • Jira Cloud - Version 4.1.7-AC (internal: 5.1.2)
                              • Jira Cloud - Version 4.1.7-AC (internal: 5.1.1)
                              • Jira Cloud - Version 4.1.7-AC (internal: 5.1.0)
                              • Jira Cloud - Version 4.1.6-AC (internal: 5.0.67)
                              • Jira Cloud - Version 4.1.6-AC (internal: 5.0.65)
                              • Jira Cloud - Version 4.1.6-AC (internal: 5.0.64)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.61)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.60)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.59)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.56)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.55)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.53)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.52)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.49)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.45)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.44)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.42)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.40)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.37)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.35)
                              • Jira Cloud - Version 4.1.2-AC (internal: 5.0.16)
                              • Jira Cloud - Version 4.1.0-AC (internal: 5.0.0)
                              • Jira Cloud - Version 4.1.0-AC (internal: 4.6.12)
                            • Jira On-Premise - Release History
                              • Jira On Premise - Version 5.25.0
                              • Jira on-premise - Version 5.24.0
                              • Jira on-premise - Version 5.22.0
                              • Jira on-premise - Version 5.20.2
                              • Jira on-premise - Version 5.19.3
                              • Jira on-premise - Version 5.18.0
                              • Jira on-premise - Version 5.17.2
                              • Jira on-premise - Version 5.16.0
                              • Jira on-premise - Version 5.15.0
                              • Jira on-Premise - Version 5.13.2
                              • Jira on-premise - Version 5.13.1
                              • Jira on-premise - Version 5.11.1
                              • Jira on-premise - Version 5.10.0
                              • Jira on-premise - Version 5.9.4
                              • Jira-on-premise - Version 5.8.1
                              • Jira-on-premise - Version 5.7.0
                              • Jira on-premise - Version 5.6.0
                              • Jira on-premise - Version 5.5.6
                              • Jira on-premise - Version 5.5.5
                              • Jira on-premise - Version 5.5.4
                              • Jira on-premise - Version 5.5.2
                              • Jira on-premise - Version 5.5.1
                              • Jira on-premise - Version 5.4.18
                              • Jira on-premise - Version 5.4.16
                              • Jira on-premise - Version 5.4.15
                              • Jira on-premise - Version 5.4.12
                              • Jira on-premise - Version 5.4.2
                              • Jira on-premise - Version 5.4.1
                              • Jira on-premise - Version 5.4.0
                              • Jira on-premise - Version 5.3.9
                              • Jira on-premise - Version 5.3.8
                              • Jira on-premise - Version 5.3.7
                              • Jira on-premise - Version 5.3.6
                              • Jira on-premise - Version 5.3.5
                              • Jira on-premise - Version 5.3.4
                              • Jira on-premise - Version 5.3.3
                              • Jira on-premise - Version 5.3.2
                              • Jira on-premise - Version 5.3.1
                              • Jira on-premise - Version 5.2.5
                              • Jira on-premise - Version 5.3.0
                              • Jira on-premise - Version 5.2.6
                              • Jira on-premise - Version 5.2.4
                              • Jira on-premise - Version 5.2.3
                              • Jira on-premise - Version 5.2.2
                              • Jira on-premise - Version 5.2.1
                              • Jira on-premise - Version 5.2.0
                              • Jira on-premise - Version 5.1.9
                              • Jira on-premise - Version 5.1.8
                              • Jira on-premise - Version 5.1.7
                              • Jira on-premise - Version 5.1.4
                              • Jira on-premise - Version 5.1.3
                              • Jira on-premise - Version 5.1.2
                              • Jira on-premise - Version 5.1.1
                              • Jira on-premise - Version 5.1.0
                              • Jira on-premise - Version 5.0.6
                              • Jira on-premise - Version 5.0.5
                              • Jira on-premise - Version 5.0.4
                              • Jira on-premise - Version 5.0.3
                              • Jira on-premise - Version 5.0.2
                              • Jira on-premise - Version 5.0.1
                              • Jira on-premise - Version 4.7.9
                              • Jira on-premise - Version 4.7.8
                              • Jira on-premise - Version 4.7.7
                              • Jira on-premise - Version 4.7.6
                              • Jira on-premise - Version 4.7.5
                              • Jira on-premise - Version 4.7.4
                              • Jira on-premise - Version 4.7.3
                              • Jira on-premise - Version 4.7.2
                              • Jira on-premise - Version 4.7.1
                              • Jira on-premise - Version 4.6.19
                              • Jira on-premise - Version 4.6.17
                              • Jira on-premise - Version 4.6.12
                              • Jira on-premise - Version 4.6.11
                            • Azure DevOps - Release History
                              • Azure DevOps - Version 5.25.0
                              • Azure DevOps - Version 5.24.3
                              • Azure DevOps - Version 5.24.1
                              • Azure DevOps - Version 5.23.3
                              • Azure DevOps - Version 5.23.0
                              • Azure DevOps - Version 5.22.0
                              • Azure DevOps - Version 5.21.0
                              • Azure DevOps - Version 5.20.1
                              • Azure DevOps - Version 5.19.2
                              • Azure DevOps - Version 5.19.1
                              • Azure DevOps - Version 5.18.0
                              • Azure DevOps - Version 5.17.1
                              • Azure DevOps - Version 5.16.0
                              • Azure DevOps - Version 5.15.0
                              • Azure DevOps - Version 5.14.1
                              • Azure DevOps - Version 5.13.2
                              • Azure DevOps - Version 5.13.1
                              • Azure DevOps - Version 5.12.0
                              • Azure DevOps - Version 5.11.1
                              • Azure DevOps - Version 5.10.1
                              • Azure Devops - Version 5.9.0-5.9.3
                              • Azure DevOps - Version 5.8.1
                              • Azure DevOps - Version 5.7.4
                              • Azure DevOps - Version 5.7.3
                              • Azure DevOps - Version 5.7.0
                              • Azure DevOps - Version 5.6.0
                              • Azure DevOps - Version 5.5.6
                              • Azure DevOps - Version 5.5.5
                              • Azure DevOps - Version 5.5.4
                              • Azure DevOps - Version 5.5.2
                              • Azure DevOps - Version 5.5.0/5.5.1
                              • Azure DevOps - Version 5.4.19
                              • Azure DevOps - Version 5.4.17
                              • Azure DevOps - Version 5.4.13
                              • Azure DevOps - Version 5.4.11
                              • Azure DevOps - Version 5.4.10
                              • Azure DevOps - Version 5.4.9
                              • Azure DevOps - Version 5.4.8
                              • Azure DevOps - Version 5.4.6
                              • Azure DevOps - Version 5.4.1
                              • Azure DevOps - Version 5.4.0
                              • Azure DevOps - Version 5.3.3
                              • Azure DevOps - Version 5.3.2
                              • Azure DevOps - Version 5.3.1
                              • Azure DevOps - Version 5.3.0
                              • Azure DevOps - Version 5.2.5
                              • Azure DevOps - Version 5.2.4
                              • Azure DevOps - Version 5.2.3
                              • Azure DevOps - Version 5.2.2
                              • Azure DevOps - Version 5.2.1
                              • Azure DevOps - Version 5.2.0.1
                              • Azure DevOps - Version 5.2.0
                              • Azure DevOps - Version 5.1.3
                              • Azure DevOps - Version 5.1.2
                              • Azure DevOps - Version 5.1.1
                              • Azure DevOps - Version 5.1.0
                              • Azure DevOps - Version 5.0.27
                              • Azure DevOps - Version 5.0.22
                              • Azure DevOps - Version 5.0.21
                              • Azure DevOps - Version 5.0.20
                              • Azure DevOps - Version 5.0.19
                              • Azure DevOps - Version 5.0.18
                              • Azure DevOps - Version 5.0.17
                              • Azure DevOps - Version 5.0.14
                              • Azure DevOps - Version 5.0.12
                              • Azure DevOps - Version 5.0.10
                              • Azure DevOps - Version 5.0.0
                              • Azure DevOps - Version 4.6.3
                              • Azure DevOps - Version 4.6.0
                            • ServiceNow - Release History
                              • Servicenow - Version 5.25.0
                              • ServiceNow - Version 5.24.3
                              • ServiceNow - Version 5.24.2
                              • ServiceNow - Version 5.23.3
                              • ServiceNow - Version 5.23.0
                              • ServiceNow - Version 5.22.0
                              • ServiceNow - Version 5.21.0
                              • ServiceNow - Version 5.20.2
                              • ServiceNow - Version 5.20.1
                              • ServiceNow - Version 5.19.2
                              • ServiceNow - Version 5.18.0
                              • ServiceNow - Version 5.17.1
                              • Servicenow - Version 5.16.0
                              • ServiceNow - Version 5.15.0
                              • ServiceNow -Version 5.14.0
                              • ServiceNow - Version 5.13.2
                              • ServiceNow - Version 5.13.1
                              • ServiceNow - Version 5.12.0
                              • ServiceNow - Version 5.11.1
                              • ServiceNow - Version 5.10.0
                              • ServiceNow - Version 5.9.0-5.9.3
                              • ServiceNow - Version 5.8.2
                              • ServiceNow - Version 5.8.1
                              • ServiceNow - Version 5.7.4
                              • ServiceNow - Version 5.7.3
                              • ServiceNow - Version 5.7.0
                              • ServiceNow - Version 5.6.0
                              • ServiceNow - Version 5.5.6
                              • ServiceNow - Version 5.5.5
                              • ServiceNow - Version 5.5.4
                              • ServiceNow - Version 5.5.3
                              • ServiceNow - Version 5.5.0/5.5.1
                              • ServiceNow - Version 5.4.19
                              • ServiceNow - Version 5.4.11
                              • ServiceNow - Version 5.4.10
                              • ServiceNow - Version 5.4.9
                              • ServiceNow - Version 5.4.8
                              • ServiceNow - Version 5.4.6
                              • ServiceNow - Version 5.4.0
                              • ServiceNow - Version 5.3.1
                              • ServiceNow - Version 5.3.0.1
                              • ServiceNow - Version 5.2.7
                              • ServiceNow - Version 5.2.6
                              • ServiceNow - Version 5.2.5
                              • ServiceNow - Version 5.2.4
                              • ServiceNow - Version 5.2.3
                              • ServiceNow - Version 5.2.2
                              • ServiceNow - Version 5.2.1
                              • ServiceNow - Version 5.2.0
                              • ServiceNow - Version 5.1.3
                              • ServiceNow - Version 5.1.2
                              • ServiceNow - Version 5.1.1
                              • ServiceNow - Version 5.0.28
                              • ServiceNow - Version 5.0.27
                              • ServiceNow - Version 5.0.26
                              • ServiceNow - Version 5.0.24
                              • ServiceNow - Version 5.0.21
                              • Servicenow - Version 5.0.19
                              • Servicenow - Version 5.0.16
                              • Servicenow - Version 5.0.0
                              • Servicenow - Version 4.7.4
                              • Servicenow - Version 4.7.1
                            • Zendesk - Release History
                              • Zendesk - Version 5.25.0
                              • Zendesk - Version 5.24.3
                              • Zendesk - Version 5.24.1
                              • Zendesk - Version 5.23.3
                              • Zendesk - Version 5.23.0
                              • Zendesk - Version 5.22.0
                              • Zendesk - Version 5.21.0
                              • Zendesk - Version 5.20.1
                              • Zendesk - Version 5.19.2
                              • Zendesk - Version 5.19.1
                              • Zendesk - Version 5.18.0
                              • Zendesk - Version 5.17.1
                              • Zendesk - Version 5.16.0
                              • Zendesk - Version 5.15.0
                              • Zendesk - Version 5.14.1
                              • Zendesk - Version 5.13.2
                              • Zendesk - Version 5.13.1
                              • Zendesk - Version 5.13.0
                              • Zendesk - Version 5.12.0
                              • Zendesk - Version 5.11.1
                              • Zendesk - Version 5.11.0
                              • Zendesk - Version 5.10.0
                              • Zendesk - Version 5.9.0-5.9.3
                              • Zendesk - Version 5.8.2
                              • Zendesk - version 5.8.1
                              • Zendesk - version 5.7.4
                              • Zendesk - version 5.7.3
                              • Zendesk - version 5.7.0
                              • Zendesk - Version 5.6.0
                              • Zendesk - Version 5.5.6
                              • Zendesk - Version 5.5.5
                              • Zendesk - Version 5.5.4
                              • Zendesk - Version 5.5.2
                              • Zendesk - Version 5.5.0/5.5.1
                              • Zendesk - Version 5.4.19
                              • Zendesk - Version 5.4.16
                              • Zendesk - Version 5.4.11
                              • Zendesk - Version 5.4.10
                              • Zendesk - Version 5.4.8
                              • Zendesk - Version 5.4.6
                              • Zendesk - Version 5.3.3
                              • Zendesk - Version 5.3.2
                              • Zendesk - Version 5.3.1
                              • Zendesk - Version 5.3.0
                              • Zendesk - Version 5.2.2
                              • Zendesk - Version 5.2.1
                              • Zendesk - Version 5.2.0
                              • Zendesk - Version 5.1.3
                              • Zendesk - Version 5.1.2.2
                              • Zendesk - Version 5.1.1
                              • Zendesk - Version 5.1.0.1
                              • Zendesk - Version 5.1.0
                              • Zendesk - Version 5.0.30
                              • Zendesk - Version 5.0.29
                              • Zendesk - Version 5.0.28
                              • Zendesk - Version 5.0.27
                              • Zendesk - Version 5.0.26
                              • Zendesk - Version 5.0.25
                              • Zendesk - Version 5.0.24
                              • Zendesk - Version 5.0.21
                              • Zendesk - Version 5.0.18
                              • Zendesk - Version 5.0.15
                              • Zendesk - Version 5.0.14
                              • Zendesk - Version 5.0.12
                              • Zendesk - Version 5.0.10
                              • Zendesk - Version 5.0.0
                              • Zendesk - Version 4.6.8
                            • GitHub - Release History
                              • Github - Version 5.25.0
                              • Github - Version 5.24.3
                              • Github - Version 5.24.1
                              • Github - Version 5.23.3
                              • Github - Version 5.23.0
                              • Github - Version 5.22.0
                              • Github - Version 5.21.2
                              • Github - Version 5.21.0
                              • Github - Version 5.20.1
                              • Github - Version 5.19.2
                              • Github - Version 5.19.1
                              • Github - Version 5.18.0
                              • Github - Version 5.17.1
                              • Github - Version 5.16.0
                              • Github - Version 5.15.0
                              • Github - Version 5.14.0
                              • Github - Version 5.13.2
                              • Github - Version 5.13.1
                              • Github - Version 5.13.0
                              • GitHub - Version 5.12.0
                              • GitHub - Version 5.11.1
                              • GitHub - Version 5.11.0
                              • GitHub - Version 5.10.1
                              • GitHub - Version 5.9.0-5.9.3
                              • GitHub - Version 5.8.2
                              • GitHub - Version 5.8.1
                              • GitHub - Version 5.7.4
                              • GitHub - Version 5.7.0
                              • GitHub - Version 5.6.0
                              • GitHub - Version 5.5.6
                              • GitHub - Version 5.5.5
                              • GitHub - Version 5.5.4
                              • GitHub - Version 5.5.2
                              • GitHub - Version 5.5.0/5.5.1
                              • GitHub - Version 5.4.19
                              • GitHub - Version 5.4.18
                              • GitHub - Version 5.4.16
                              • GitHub - Version 5.4.11
                              • GitHub - Version 5.4.10
                              • GitHub - Version 5.4.9
                              • GitHub - Version 5.4.8
                              • GitHub - Version 5.4.6
                              • GitHub - Version 5.4.4
                              • GitHub - Version 5.4.3
                              • GitHub - Version 5.4.2
                              • GitHub - Version 5.4.1
                              • GitHub - Version 5.4.0.1
                              • GitHub - Version 5.4.0
                              • GitHub - Version 5.3.2
                              • GitHub - Version 5.3.1
                              • GitHub - Version 5.3.0
                              • GitHub - Version 5.2.3
                              • GitHub - Version 5.2.2
                              • GitHub - Version 5.2.1
                              • GitHub - Version 5.2.0
                              • GitHub - Version 5.1.4
                              • GitHub - Version 5.1.3
                              • GitHub - Version 5.1.2
                              • GitHub - Version 5.1.1
                              • GitHub - Version 5.1.0
                              • GitHub - Version 5.0.17.1
                              • GitHub - Version 5.0.17
                              • GitHub - Version 5.0.16
                              • GitHub - Version 5.0.14
                              • GitHub - Version 5.0.13
                              • GitHub - Version 5.0.9
                              • GitHub - Version 5.0.8
                              • GitHub - Version 5.0.0
                              • GitHub - Version 4.6.12
                            • Salesforce - Release History
                              • Salesforce - Version 5.25.0
                              • Salesforce - Version 5.24.3
                              • Salesforce - Version 5.24.2
                              • Salesforce - Version 5.23.3
                              • Salesforce - Version 5.23.0
                              • Salesforce - Version 5.22.0
                              • Salesforce - version 5.21.0
                              • Salesforce - Version 5.20.1
                              • Salesforce - Version 5.19.2
                              • Salesforce - Version 5.18.0
                              • Salesforce - Version 5.17.1
                              • Salesforce - Version 5.16.0
                              • Salesforce - Version 5.15.0
                              • Salesforce - Version 5.14.1
                              • Salesforce - Version 5.13.2
                              • Salesforce - Version 5.13.1
                              • Salesforce - Version 5.12.1
                              • Salesforce - Version 5.11.1
                              • Salesforce - Version 5.11.0
                              • Salesforce - Version 5.10.1
                              • Salesforce - Version 5.9.0-5.9.3
                              • Salesforce - Version 5.8.1
                              • Salesforce - Version 5.7.4
                              • Salesforce - Version 5.7.3
                              • Salesforce - Version 5.7.0
                              • Salesforce - Version 5.6.0
                              • Salesforce - Version 5.5.6
                              • Salesforce - Version 5.5.5
                              • Salesforce - Version 5.5.4
                              • Salesforce - Version 5.5.2
                              • Salesforce - Version 5.5.0/5.5.1
                              • Salesforce - Version 5.4.19
                              • Salesforce - Version 5.4.16
                              • Salesforce - Version 5.4.11
                              • Salesforce - Version 5.4.10
                              • Salesforce - Version 5.4.9
                              • Salesforce - Version 5.4.8
                              • Salesforce - Version 5.4.6
                              • Salesforce - Version 5.4.2
                              • Salesforce - Version 5.4.1
                              • Salesforce - Version 5.4.0.1
                              • Salesforce - Version 5.2.2
                              • Salesforce - Version 5.2.1
                              • Salesforce - Version 5.2.0
                              • Salesforce - Version 0.5.1
                              • Salesforce - Version 0.5.0
                            • HP QC/ALM - Release History
                              • HP ALM/QC - Version 5.0.14
                              • HP ALM/QC - Version 5.0.13
                              • HP ALM/QC - Version 5.0.12
                              • HP ALM/QC - Version 5.0.11
                              • HP ALM/QC - Version 5.0.10.1
                              • HP ALM/QC - Version 5.0.10
                              • HP ALM/QC - Version 5.0.8
                              • HP ALM/QC - Version 5.0.7
                              • HP ALM/QC - Version 5.0.6
                              • HP ALM/QC - Version 5.0.5
                              • HP ALM/QC - Version 5.0.1
                              • HP ALM/QC - Version 5.0.0
                          • Exalate AI Assist
                            • Configuring Exalate Script Connections with AI Assist: A Step-by-Step Guide
                            • Exalate AI Assist: FAQs
                            • Guidelines for Effective Prompting with Exalate AI Assist
                          • SyncRoom
                            • Overview
                              • Introduction to SyncRoom
                              • SyncRoom Main Features
                              • SyncRoom Limitations
                            • Getting Started
                              • Login to SyncRoom
                              • Create and Manage Networks in SyncRoom
                              • Import Nodes and Connections
                              • Approving Node Import Requests in Exalate
                              • Manage Connection Configuration
                              • TestRun Configuration
                              • Connection Details Overview
                            • Release Notes
                              • SyncRoom Early Access - Version 2.0.0
                          • Aida
                          • Home
                          • Exalate 101

                          Configuring a Connection

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                          Configuring a Connection for Jira On-premise

                          Configuring a Connection for Azure DevOps

                          Configuring a Connection for Zendesk

                          Configuring a Connection for GitHub

                          Configuring a Connection for ServiceNow

                          Configuring a Connection for Salesforce

                          Configuring a Connection for HP ALM/QC

                          Configuring a Connection for Freshdesk

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