This FAQ covers the most common and practical questions about what Exalate is, how it works, and when to use it. It explains Exalate’s core concepts, including cross-platform and cross-company integrations, differences from native integrations and automation tools, supported systems, and suitability for enterprise-scale use.
You’ll also find guidance on performance testing, upgrading Basic connections, Cloud vs on-premise differences, security and whitelisting, Salesforce limitations, and resetting or migrating with Exalate. Several entries focus on real-world scenarios such as ITSM and software development use cases and operating in distributed or regulated environments.
Use this section to get clear, upfront answers before diving into detailed configuration guides or advanced documentation.
We continuously update this section with new FAQs based on questions from our community and support channels.