Articles
How to Sync Epics in Jira On-premise
Sync epics and epic links in Jira On-premise with Exalate Classic. Covers Groovy script setup, outgoing and incoming sync rules, and maintaining parent-child relationships between epics and stories.
How to Sync Sprints on Jira On-premise
Sync sprints between Jira On-premise instances using Exalate Classic (v4.7.0+, Script mode only). Covers board ID-based triggers, outgoing and incoming Groovy scripts, sprint-to-issue mapping, and board ID remapping.
How to Sync Ranks in Jira On-premise
Learn how to sync ranking between Jira boards using a master/slave setupin Exalate Classic. Prioritize stories across teams while resolving conflicts effectively.
How to Sync Comments in Jira On-premise
Learn how to synchronize comments between Jira instances using helper methods in Exalate Classic: filtering, formatting, and merging strategies for seamless collaboration.
How to Impersonate a Comment in Jira On-premise
Learn how to customize Exalate Classic comment syncing to assign original authors or proxy users. Control comment executors across Jira instances with sync scripts.
How to Configure Script Runner listener to subscribe to EXALATED event
Set up a Script Runner listener in Jira to trigger actions on the EXALATED event using Exalate Classic. Includes a Groovy custom listener script for Jira Server and Data Center.
Sync Select List (single choice) to comment field
Write a Select List (single choice) custom field value into a Jira comment using Exalate Classic. Includes outgoing script and two incoming commentHelper.addComment examples: plain value and custom text.
How to Manage Comment Visibility in Jira On-premise
Learn how to control comment visibility in Exalate Classic by restricting synced comments to specific user groups and roles across Jira and Zendesk.
How to Choose a Destination Project Based on the Parent Option of a Cascading Select Custom Field
Route incoming Jira issues to different projects based on the parent value of a cascading select custom field using Exalate Classic. Covers projectKey mapping and a drop-sync fallback for unmapped values.
How to Sync Custom Fields in Jira On-premise
Configure checkbox custom field sync in Jira On-premise with Exalate Classic. Step-by-step outgoing and incoming sync rule setup included.
Sync between Select List (single choice) and text custom field
Sync between a Select List (single choice) and a text custom field in Jira On-premise using Exalate Classic. Covers both directions: sending select list values to text fields and creating missing select options from text values.
How to Sync a Checkbox Custom Field in Jira On-premise
Learn how to synchronize checkbox custom fields between source and destination systems using Exalate Classic sync rules and script.
Setting the Current Authenticated User as a Target Issue Reporter in Exalate for Jira on-premise
Set the user who triggered sync as the reporter on the destination issue in Jira On-premise using Exalate Classic. Uses JiraAuthenticationContext and nodeHelper.getUserByEmail in outgoing and incoming scripts.
How to Sync Label Custom Fields in Jira On-premise
Learn how to synchronize label custom fields between Jira instances with outgoing and incoming sync configurations, plus set default values in Exalate Classic.
How to Sync Insight Custom Fields
Learn how to sync Insight custom fields with Exalate Classic using code examples. Discover outgoing and incoming sync configurations for single and multiple fields.
Sync an Assignee to a Text Custom Field in Exalate for Jira on-premise
Map an assignee to a text custom field in Jira On-premise using Exalate Classic. Includes outgoing script and incoming Groovy examples for syncing assignee email, display name, username, or key.
How to Sync Cascading Select Custom Fields in Jira On-premise
Learn how to sync cascading select fields across platforms using helper methods in Exalate Classic. Discover multiple strategies for matching values and setting defaults.
How to Sync Group Picker Custom Fields in Jira On-premise
Learn how to synchronize Jira Group Picker custom fields with Exalate Classic using outgoing and incoming sync scripts for single or multiple groups.
How to Sync Date and DateTime Custom Fields in Jira On-premise
Learn how to synchronize Date/DateTime custom fields between Jira Cloud and on-premise in Exalate Classic with proper data transformation and code examples.
How to Sync Custom Fields with Options in Jira On-premise
Learn how to sync custom fields with options across Jira instances. Master single and multiple choice fields with practical code examples for Exalate Classic.
How to Access a Workload Attribute Provided by Tempo in Jira On-premise
Learn how to access Tempo's Java API on Jira to extract worklog attributes and make data-driven decisions with code examples in Exalate Classic.
How to Sync Attachments in Jira On-premise
Learn how to synchronize attachments in Exalate Classic with full control over filters, file types, and sync behavior between instances.
How to Sync Components in Jira On-premise
Sync issue components across Jira instances and create new components automatically. Learn how to map component leads and assign issues to existing components in Exalate Classic.
How to Sync Issue Labels in Jira On-premise
Sync issue labels in Jira On-premise using Exalate Classic. Covers outgoing and incoming Groovy scripts, filtering labels by prefix, conditional label mapping, and syncing labels from GitHub and Azure DevOps.
How to Sync Issue Priority Fields in Jira on Premise
Sync issue priority fields in Jira On-premise with Exalate Classic. Includes outgoing sync rules, incoming sync scripts for Jira Cloud and Server, and priority mapping examples.
How to Sync Time Tracking Fields in Jira On-premise
Sync time tracking fields in Jira On-premise using Exalate Classic. Includes Groovy scripts to pass Original Estimate, Remaining Estimate, and Time Spent — with a note on Jira Cloud worklogs.
How to Sync Tasks and Subtasks in Jira On-premise
Sync Jira subtasks while maintaining parent-child relationships using scripting mode in Exalate Classic. Learn how to set up automatic syncing.
How to Sync SecurityLevel Issue Field in Jira On-premise
Synchronize issue security levels between Jira instances with scripts in Exalate Classic. Learn methods for identical and mismatched security level names with code examples.
How to Sync Worklogs in Jira On-premise
This page describes how to synchronize worklogs information between two Jira instances in Exalate Classic.
How to Sync between the Select List (single choice) custom field and issue type
Map a Select List (single choice) custom field to the issue type on the destination Jira instance using Exalate Classic. Includes outgoing and incoming Groovy scripts with conditional issue type mapping.
How to Start Issue Sync in Jira On-premise
Learn multiple ways to start syncing Jira issues with Exalate Classic: use the Exalate button, automate with post functions, or trigger syncs with JQL queries.
How to Sync an Issue Key to the Summary Name in Jira On-premise
This article shows how to copy an issue key from JIRA instance to a summary field in the twin issue on another JIRA instance.
How to Sync Issue User Fields in Jira On-premise
Learn how to sync Jira user fields across instances using Exalate Classic. Discover nodeHelper methods for assignees, reporters, creators, and custom fields.
How to Sync Issue Change History in Jira On-premise
Sync Jira change history between instances with Exalate Classic. Learn how to track field changes, authors, and timestamps across your projects.
How to Sync a Resolution Field in Jira On-premise
Sync the resolution field between Jira On-premise instances using Exalate Classic. Includes outgoing script, incoming resolution mapping with nodeHelper, and a hardcoded resolution fallback.
How to Sync Watchers Field in Jira On-premise
This article provides description and scripts that help you to synchronize issue watchers and create new users if they do not exist on the destination side in Exalate Classic.
How to Sync Issue Types in Jira On-premise
Learn how to synchronize issue types across Jira instances with Exalate Classic. Explore outgoing sync setup and incoming sync mapping strategies for your workflow.
How to Sync a Due Date Field in Jira On-premise
Sync the due date field between Jira On-premise instances using Exalate Classic. Includes outgoing Groovy script to send the due date and incoming script to apply it on the destination side.
How to Sync Statuses in Jira On-premise
Sync issue statuses between Jira On-premise instances using Exalate Classic. Covers status mapping with Groovy scripts, workflow transitions, and handling different status names on each side.
How to Sync Issue Links on Jira On-premise
Sync issue links between Jira On-premise instances using Exalate Classic. Includes outgoing and incoming Groovy scripts, link overwrite behavior, and tips for syncing linked issues in the right order.
How to Set Custom Headers in Communication Between Exalate on Jira On-premise and Other Exalate Apps
Learn how to send custom headers from Jira on-premise to Exalate Classic on a separate server. Configure headers via environment variables for secure synchronization.
How to Sync Organizations Field Values from Jira Service Desk to a Text Custom Field in Jira
Sync Organizations field values from Jira Service Desk to a text custom field in Jira Software using Exalate Classic. Includes Groovy scripts for outgoing and incoming sync rules.
How to Sync a Scripted Custom Field with a Text Custom Field on Jira On-premise
Learn how to pass a scripted custom field value into a text custom field in Jira On-premise with Exalate Classic. Covers Data Filter and Create/Change Processor Groovy configuration.
How to Sync Request Participants in Jira On-premise
Sync Request participants in Jira Service Desk with Exalate Classic. Match users by email and automate field synchronization effortlessly.
How to Sync Customer Request Type Field in Jira Service Management
Sync the Customer Request Type field in Jira Service Management On-premise using Exalate Classic. Covers outgoing Groovy script, incoming request type assignment, and issue type dependency setup.
How to Sync Service Management Fields in Jira On-premise
Learn how to sync the Organizations field in Jira Cloud Service Management with step-by-step code examples for outgoing and incoming synchronization with Exalate Classic.
How to Sync Versions in Jira On-premise
Sync fix and affected versions in Jira On-premise using Exalate Classic. Covers outgoing scripts, nodeHelper.createVersion for new versions, nodeHelper.getVersion for existing ones, and versions.groovy for date and description sync.
How to Sync Multiple Projects with Multiple Issue Types in Jira On-premise
Route incoming issues to different Jira On-premise projects based on issue type or project key using Exalate Classic. Includes Groovy scripts for conditional project mapping and issue type routing.
How to Create a Jira Link between Issues in Local Sync
Learn how to create permanent JIRA links between synced issues that persist after Unexalate using scripts and local connections in Exalate Classic.
How to Set a Default Epic on the Destination Side in Jira On-premise
Set a default epic for all incoming issues using the external scripts library in Exalate Classic. Learn the simple one-line code solution for your sync rules.
How to Stop Issue Sync in Jira On-premise
Learn how to stop issue synchronization in Exalate Classic using unexalate buttons, post-functions, or API methods for seamless instance management.
How to Update a Local Custom Field with the Remote Issue Key in Jira On-premise
Store the remote issue key in a local custom field in Jira On-premise using Exalate Classic. Covers syncHelper.syncBackAfterProcessing() on first sync and incoming Groovy script to write the remote key.
How to Sync a Comment with a Remote Issue Key in Jira On-premise
Learn how to display remote issue keys in synced comments across multiple projects in Exalate Classic. Configure your data filters and processors today.
How to Sync Elements Connect Custom Field's Value when they are Connected to the Same Database in Jira On-premise
Sync Elements Connect (nFeed) custom field values in Jira On-premise with Exalate Classic. Covers Data Filter and incoming sync Groovy scripts, including a fix for the v5.13.0 array-to-value breaking change.