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Exalate Documentation

  • Using Exalate
    • Getting Started
    • Exalate 101
    • Installation Guides
    • Academy
    • Use Cases
    • Early-Access Integrations
    • Subscription Plans
  • Scripting
  • Security
  • FAQs
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    • Troubleshooting
    • Support
  • Home
  • Glossary
  • Getting Started
    • Exalate Classic Experience
      • Introduction
      • Setup Your First Integration
      • Choose the Connection Type and Configuration Mode
      • Start Synchronizing
        • Start Synchronizing in Basic Mode
        • Start Synchronizing in Script Mode
        • Start Synchronizing in Visual mode
    • New Exalate Experience
      • Get Started with New Exalate
        • Create an Account in the New Exalate Console
        • Login to New Exalate
        • Create and Manage Workspaces
        • Add New Users to the Workspace
        • Create a Connection in the New Exalate Console
        • Manage Connection
        • Update System Authentication Details in New Exalate
        • Using Aida AI for Script Configuration
        • Test Run Configuration
        • Connection Details Overview
      • Import from Exalate Classic
        • Import Nodes and Connections
        • Approving Node Import Requests in Exalate Classic Console
    • Platform-Specific Setup
      • Jira Cloud
        • Install Exalate for Jira Cloud
        • Set Up a Connection in Visual Mode for Jira Cloud
        • Initiate a Connection in Script Mode for Jira Cloud
        • Accept the Connection Invitation in Script Mode for Jira Cloud
        • Set up a Connection in Basic Mode for Jira Cloud
        • Initiate a Private Connection in Basic Mode for Jira Cloud
        • Initiate a Private Connection in Script Mode for Jira Cloud
        • Manual Synchronization in Jira Cloud
        • Set Up a Local Connection in Script Mode for Jira Cloud
        • Set Up a Local Connection in Visual Mode for Jira Cloud
        • Set Up a Local Connection in Basic Mode for Jira Cloud
        • Enable the Forge Extension for Jira Cloud for Advanced Use Cases
      • Jira On-Premise
        • Install Exalate for Jira On-premise
        • System Requirements to install Exalate for Jira on-Premise
        • Set Up a Connection in Visual Mode for Jira On-premise
        • Initiate a Connection in Script Mode for Jira On-premise
        • Accept the Connection Invitation in Script Mode for Jira On-premise
        • Set up a Connection in Basic Mode for Jira On-premise
        • Initiate a Private Connection in Basic Mode for Jira On-premise
        • Initiate a Private Connection in Script Mode for Jira On-premise
        • Manual Synchronization in Jira On-premise
        • Set Up a Local Connection in Script Mode for Jira On-premise
        • Set Up a Local Connection in Visual Mode for Jira On-premise
        • Set Up a Local Connection in Basic Mode for Jira On-premise
      • Azure DevOps
        • Install Exalate for Azure DevOps Cloud
        • Install Exalate for Azure DevOps Server
        • Set Up a Connection in Visual Mode for AzureDevOps Server & Service
        • Initiate a Connection in Script Mode for AzureDevOps
        • Accept the Connection Invitation in Script Mode for AzureDevOps
        • Set up a Connection in Basic Mode for AzureDevOps
        • Initiate a Private Connection in Basic Mode for AzureDevOps Server & Service
        • Initiate a Private Connection in Script Mode for AzureDevOps Server & Service
        • Manual Synchronization for AzureDevOps Service
        • Manual Synchronization for AzureDevOps Server
      • Zendesk
        • Install Exalate for Zendesk
        • Set Up a Connection in Visual Mode for Zendesk
        • Initiate a Connection in Script Mode for Zendesk
        • Accept the Connection Invitation in Script Mode for Zendesk
        • Set up a Connection in Basic Mode for Zendesk
        • Initiate a Private Connection in Basic Mode for Zendesk
        • Initiate a Private Connection in Script Mode for Zendesk
        • Manual Synchronization for Zendesk
        • Set Up a Local Connection in Script Mode for Zendesk
        • Set Up a Local Connection in Visual Mode for Zendesk
        • Set Up a Local Connection in Basic Mode for Zendesk
      • Github
        • Install Exalate for GitHub
        • Initiate a Connection in Script Mode for GitHub
        • Accept the Connection Invitation in Script Mode for GitHub
        • Set up a Connection in Basic Mode for GitHub
        • Initiate a Private Connection in Basic Mode for GitHub
        • Initiate a Private Connection in Script Mode for GitHub
        • Manual Synchronization for GitHub
      • ServiceNow
        • Install Exalate for ServiceNow
        • Initiate a Connection in Script Mode for ServiceNow
        • Set up a Connection in Basic Mode for ServiceNow
        • Initiate a Private Connection in Basic Mode for ServiceNow
        • Initiate a Private Connection in Script Mode for ServiceNow
        • Manual Synchronization for ServiceNow
        • Set Up a Local Connection in Script Mode for ServiceNow
        • Set Up a Local Connection in Basic Mode for ServiceNow
      • Salesforce
        • Install Exalate for Salesforce
        • Initiate a Connection in Script Mode for Salesforce
        • Accept the Connection Invitation in Script Mode for Salesforce
        • Set up a Connection in Basic Mode for Salesforce
        • Initiate a Private Connection in Basic Mode for Salesforce
        • Manual Synchronization for Salesforce
        • Set Up a Local Connection in Script Mode for Salesforce
        • Set Up a Local Connection in Basic Mode for Salesforce
        • Initiate a Private Connection in Script Mode for Salesforce
        • How to Change the Proxy user for Salesforce
      • Freshdesk
        • Freshdesk Manual Sync
        • Initiate a Private Connection in Basic Mode for Freshdesk
        • Initiate a Private Connection in Script Mode for Freshdesk
      • Freshservice
        • Initiate a Private Connection in Basic Mode for Freshservice
        • Initiate a Private Connection in Script Mode for Freshservice
        • Freshservice Manual Sync
      • Asana
        • Initiate a Private Connection in Script Mode for Asana
        • Initiate a Private Connection in Basic Mode for Asana
  • Exalate 101
    • Overview
      • Exalate Console
      • Main Features
      • Known Limitations
    • What is Exalate?
      • Key Terms
      • Connection Types
      • Configuration Modes
      • Sync Rules
      • What is a Replica?
    • How Exalate Works?
    • Exalate Admin Panel
    • Exalate Users
      • Proxy User
      • Delegated Admin Users
    • Installation Guides
      • System requirements to Install Exalate App On Premise
      • Install Exalate for Jira Cloud
        • How to Install Exalate for Jira Cloud on Docker
      • Install Exalate for Jira On-Premise
        • How to Install Exalate for Jira On-Premise
      • Install Exalate for Azure DevOps Cloud
        • How to Install Exalate for Azure DevOps on Docker
        • How to Generate Personal Access Token for Azure DevOps
        • How to Configure OAuth 2.0 for Azure DevOps
        • How to Generate Client Secret for Azure DevOps
      • Install Exalate for Azure DevOps Server
        • How to Generate Personal Access Token for Azure DevOps Server
      • Install Exalate for GitHub
        • How to Install Exalate for GitHub on Docker
        • How to Generate a Personal Access Token in GitHub
        • How to Find the Link to the Admin Console of Exalate for GitHub
        • How to Migrate to OAuth on GitHub
      • Install Exalate for Zendesk
        • How to Install Exalate for Zendesk on Docker
        • How to Change the Proxy User for Zendesk
        • How to Set an Attachment Author in Exalate for Zendesk
      • Install Exalate for ServiceNow
        • How to Install Exalate for ServiceNow on Exalate Cloud
          • How to Deploy the Exalate Bridge App
            • How to Set Up Exalate in ServiceNow Using an Update Set
            • What are the Next Steps to Install Exalate for ServiceNow?
            • How to Configure Exalate for ServiceNow
        • How to Install ServiceNow on Your Own Server
          • How to Verify your Exalate for ServiceNow
          • How to Install Exalate for ServiceNow on Docker
        • How to Set Up Log In with OAuth Tokens in Exalate for ServiceNow
        • What Permissions should the Proxy User Have in ServiceNow?
        • How to Add a New Root Certificate to the Java Key Store
      • Install Exalate for Salesforce
        • How to Install Exalate for Salesforce on Docker
        • How to Uninstall Exalate from Salesforce
        • How to Manage User Permissions in Exalate for Salesforce
        • How to Generate a Security Token in Salesforce
        • How to Find the Link to the Admin Console of Exalate for Salesforce
        • Salesforce Sandbox Refresh and Exalate Configuration
        • Known Issue: Salesforce Installation Problems
        • Known Product Limitations
      • Install Exalate for Freshdesk
        • How to Install Exalate for Freshdesk
      • Install Exalate for Freshservice
        • How to Install Exalate for Freshservice
      • Install Exalate for Asana
        • Install Exalate For Asana
      • Install Exalate for Xurrent
        • Install Exalate For Xurrent
        • Xurrent Personal Access Required Token Permissions or Scopes
        • Attachment Guide for Xurrent
    • Setting up a Connection
      • Setting Up a Connection for Jira Cloud
        • Set up a Connection in Basic Mode for Jira Cloud
        • Set Up a Connection in Visual Mode for Jira Cloud
        • Initiate a Connection in Script Mode for Jira Cloud
        • Accept the Connection Invitation in Script Mode for Jira Cloud
        • Setting Up a Basic connection On a Project Level in Exalate for Jira Cloud
      • Setting Up a Connection for Azure DevOps
        • Set up a Connection in Basic Mode for AzureDevOps Server & Service
        • Set Up a Connection in Visual Mode for AzureDevOps Service
        • Initiate a Connection in Script Mode for AzureDevOps Server & Service
        • Accept the Connection Invitation in Script Mode for AzureDevOps Server & Service
      • Setting Up a Connection for Zendesk
        • Set up a Connection in Basic Mode for Zendesk
        • Set Up a Connection in Visual Mode for Zendesk
        • Initiate a Connection in Script Mode for Zendesk
        • Accept the Connection Invitation in Script Mode for Zendesk
      • Setting Up a Connection for GitHub
        • Set up a Connection in Basic Mode for GitHub
        • Initiate a Connection in Script Mode for GitHub
        • Accept the Connection Invitation in Script Mode for GitHub
      • Setting Up a Connection for ServiceNow
        • Set up a Connection in Basic Mode for ServiceNow
        • Initiate a Connection in Script Mode for ServiceNow
        • Accept the Connection Invitation in Script Mode for ServiceNow
      • Setting Up a Connection for Salesforce
        • Set up a Connection in Basic Mode for Salesforce
        • Initiate a Connection in Script Mode for Salesforce
        • Accept the Connection Invitation in Script Mode for Salesforce
      • Setting Up a Connection for Freshdesk or Freshservice
        • Set up a Connection in Basic Mode for Freshdesk & Freshservice
        • Initiate a Connection in Script Mode for Freshdesk or Freshservice
        • Accept the Connection Invitation in Script Mode for Freshdesk or Freshservice
      • Setting Up a Connection for Asana
        • Set up a Connection in Basic Mode for Asana
        • Initiate a Connection in Script Mode for Asana
        • Accept the Connection Invitation in Script Mode for Asana
      • Setting Up a Connection for Xurrent
        • Set up a Connection in Basic Mode for Xurrent
        • Initiate a Connection in Script Mode for Xurrent
        • Accept the Connection Invitation in Script Mode for Xurrent
    • Configuring a Connection
      • Configuring a Connection for Jira Cloud
        • Configure the Connection in Visual Mode for Jira Cloud
        • Configure the Connection in Script Mode for Jira Cloud
      • Configuring a Connection for Azure DevOps
        • Configure the Connection in Visual Mode for Azure DevOps Service
        • Configure the Connection in Script Mode for Azure DevOps Server & Service
      • Configuring a Connection for Zendesk
        • Configure the Connection in Visual Mode for Zendesk
        • Configure the Connection in Script Mode for Zendesk
      • Configuring a Connection for GitHub
        • Configure the Connection in Script Mode for GitHub
      • Configuring a Connection for ServiceNow
        • Configure the Connection in Script Mode for ServiceNow
      • Configuring a Connection for Salesforce
        • Configure the Connection in Script Mode for Salesforce
      • Configuring a Connection for Freshdesk
        • Configure the Connection in Script Mode for Freshdesk or Freshservice
      • Configuring a Connection for Asana
        • Configure the Connection in Script Mode for Asana
      • Configuring a Connection for Xurrent
        • Configure the Connection in Script Mode for Xurrent
    • How to Check the Status of your Synchronization
      • Sync Panel in the Platform you Use
      • Entity Sync Status tab in Exalate Admin Console
      • Sync Queue
    • How to Stop Synchronization
      • Clean-up Tools
      • Unexalate Operation
      • Bulk Unexalate
  • Scripting
    • Configuration Guides
      • Jira Cloud Configuration Guides
        • How to Sync Epics in Jira Cloud
        • How to Sync Sprints in Jira Cloud
        • How to Sync Issue Links on Jira Cloud
        • How to Sync Comments in Jira Cloud
        • How to Impersonate a Comment in Jira Cloud
        • How to Sync Custom Fields in Jira Cloud
        • How to Sync a Checkbox Custom Field in Jira Cloud
        • How to Sync Label Custom Fields in Jira Cloud
        • How to Sync Request Type using Visual Mode in Jira Service Management
        • How to Sync Cascading Select Custom Fields in Jira Cloud
        • How to Sync Group Picker Custom Fields in Jira Cloud
        • How to Sync Date/DateTime Custom Fields in Jira Cloud
        • How to Sync between the Select List (single choice) custom field and issue type
        • How to Sync Custom Fields with Options in Jira Cloud
        • How to Sync Elements Connect Custom Fields Value when they are Connected to the Same Database on Jira Cloud
        • How to Sync Components in Jira Cloud
        • How to Sync Select List (single choice) to comment field
        • How to Sync Issue Labels in Jira Cloud
        • How to Convert Data between HTML and Markdown in Jira Cloud
        • How to Sync Time Tracking Fields in Jira Cloud
        • How to Sync Tasks and Subtasks in Jira Cloud
        • How to Sync Worklogs in Jira Cloud
        • How to Sync Issue User Fields in Jira Cloud
        • How to Sync a Resolution Field in Jira Cloud
        • Sync an Assignee to a Text Custom Field in Exalate for Jira Cloud
        • How to Sync Watchers Field in Jira Cloud
        • How to Sync Issue Types in Jira Cloud
        • Sync between Select List (single choice) and text custom field for Jira Cloud
        • How to Sync a Due Date Field in Jira Cloud
        • How to Sync Issue Change History in Jira Cloud
        • How to Sync Versions in Jira Cloud
        • How to Sync Elements Connect Fields with Different Key Values in Jira Cloud
        • How to Stop Issue Sync in Jira Cloud
        • How to Sync Customer Request Type Field in Jira Service Desk on Jira Cloud
        • How to Sync Organizations Fields in Jira Service Desk
        • How to Sync Organization Field Values to a Text Custom Field in Jira Cloud
        • How to Sync Change History to the Text Custom Field
        • How to Update a Local Custom Field with the Remote Issue Key in Jira Cloud
        • How to Sync a Comment with a Remote Issue Key in Jira Cloud
        • How to Sync Status on Jira Cloud
        • How to Sync between Select List (single choice) and user picker custom field
        • How to Make any Jira Cloud REST API Call with the Jira Cloud HTTP Client
        • How to display a remote issue link in a custom field
        • How to Sync Multiple Projects with Multiple Issue Types in Jira Cloud
        • How to Sync Attachments in Jira Cloud
      • Jira On-Premise Configuration Guide
        • How to Sync Epics in Jira On-premise
        • How to Sync Sprints on Jira On-premise
        • How to Sync Ranks in Jira On-premise
        • How to Sync Comments in Jira On-premise
        • How to Impersonate a Comment in Jira On-premise
        • How to Configure Script Runner listener to subscribe to EXALATED event
        • Sync Select List (single choice) to comment field
        • How to Manage Comment Visibility in Jira On-premise
        • How to Choose a Destination Project Based on the Parent Option of a Cascading Select Custom Field
        • How to Sync Custom Fields in Jira On-premise
        • Sync between Select List (single choice) and text custom field
        • How to Sync a Checkbox Custom Field in Jira On-premise
        • Setting the Current Authenticated User as a Target Issue Reporter in Exalate for Jira on-premise
        • How to Sync Label Custom Fields in Jira On-premise
        • How to Sync Insight Custom Fields
        • Sync an Assignee to a Text Custom Field in Exalate for Jira on-premise
        • How to Sync Cascading Select Custom Fields in Jira On-premise
        • How to Sync Group Picker Custom Fields in Jira On-premise
        • How to Sync Date and DateTime Custom Fields in Jira On-premise
        • How to Sync Custom Fields with Options in Jira On-premise
        • How to Access a Workload Attribute Provided by Tempo in Jira On-premise
        • How to Sync Attachments in Jira On-premise
        • How to Sync Components in Jira On-premise
        • How to Sync Issue Labels in Jira On-premise
        • How to Sync Issue Priority Fields in Jira on Premise
        • How to Sync Time Tracking Fields in Jira On-premise
        • How to Sync Tasks and Subtasks in Jira On-premise
        • How to Sync SecurityLevel Issue Field in Jira On-premise
        • How to Sync Worklogs in Jira On-premise
        • How to Sync between the Select List (single choice) custom field and issue type
        • How to Start Issue Sync in Jira On-premise
        • How to Sync an Issue Key to the Summary Name in Jira On-premise
        • How to Sync Issue User Fields in Jira On-premise
        • How to Sync Issue Change History in Jira On-premise
        • How to Sync a Resolution Field in Jira On-premise
        • How to Sync Watchers Field in Jira On-premise
        • How to Sync Issue Types in Jira On-premise
        • How to Sync a Due Date Field in Jira On-premise
        • How to Sync Statuses in Jira On-premise
        • How to Sync Issue Links on Jira On-premise
        • How to Set Custom Headers in Communication Between Exalate on Jira On-premise and Other Exalate Apps
        • How to Sync Organizations Field Values from Jira Service Desk to a Text Custom Field in Jira
        • How to Sync a Scripted Custom Field with a Text Custom Field on Jira On-premise
        • How to Sync Request Participants in Jira On-premise
        • How to Sync Customer Request Type Field in Jira Service Management
        • How to Sync Service Management Fields in Jira On-premise
        • How to Sync Versions in Jira On-premise
        • How to Sync Multiple Projects with Multiple Issue Types in Jira On-premise
        • How to Create a Jira Link between Issues in Local Sync
        • How to Set a Default Epic on the Destination Side in Jira On-premise
        • How to Stop Issue Sync in Jira On-premise
        • How to Update a Local Custom Field with the Remote Issue Key in Jira On-premise
        • How to Sync a Comment with a Remote Issue Key in Jira On-premise
        • How to Sync Elements Connect Custom Field's Value when they are Connected to the Same Database in Jira On-premise
      • Azure DevOps Configuration Guides (Service & Server)
        • How to Sync Comments in Azure DevOps Server & Service
        • How to Sync Custom Fields in Azure DevOps Server & Service
        • How to Sync Attachments in Azure DevOps Server & Service
        • How to Sync Statuses in Azure DevOps Server & Service
        • How to Sync Area and Iteration Paths in Azure DevOps Server & Service
        • How to Configure Sync to Multiple Projects in Azure DevOps Server & Service
        • How to Sync Elements Connect Fields with Different Key Values in Azure DevOps
        • How to Sync Work Item Fields Obtained through a REST API Call in Azure DevOps Server & Service
        • How to Sync Work Items with a Parent Link in Exalate for Azure DevOps Server & Service
        • How to Sync Epics from Azure DevOps to Jira Cloud
        • Removing HTML Tags from text in Exalate for Azure Devops (Server & Service)
        • How to Secure a Connection between Exalate and a PostgreSQL Database in Docker?
        • How to Sync Epics from Azure DevOps to Jira Cloud
      • ServiceNow Configuration Guides
        • What are the REST APIs Used by Exalate to access ServiceNow?
        • How to Extract a User from a ReferenceId Field
        • How to Sync Different Field Types on ServiceNow
        • How to Sync Case on ServiceNow
        • How to Sync Change Request on ServiceNow
        • How to Sync Problem on ServiceNow
        • How to Sync Multiple Entities on ServiceNow
        • How to Sync RITM (Request Item) on ServiceNow
        • How to Sync Catalog Task on ServiceNow
        • How to Send and Update Reference Fields in ServiceNow
        • How to Sync Comments in ServiceNow
        • How to Sync Attachments in ServiceNow
        • How to Sync Statuses in ServiceNow
        • How to Sync Stories in Exalate for ServiceNow
        • How to Sync Epics in Exalate for ServiceNow
        • How to Sync Scrum Tasks in Exalate for ServiceNow
        • How to Sync Defects in Exalate for ServiceNow
        • How to Sync Enhancements in Exalate for ServiceNow
        • How to Sync Any Entity in Exalate for ServiceNow
        • How to Sync Entities to an Import Set with Exalate for ServiceNow
        • How to Sync Elements Connect Fields with Different Key Values in ServiceNow
        • How to Set Custom Headers in Communication between Exalate and ServiceNow
        • How to Secure a Connection between Exalate and a PostgreSQL Database in Docker?
      • Zendesk Configuration Guides
        • How to Sync Comments in Zendesk
        • How to Impersonate a Comment in Zendesk
        • How to Manage Comment Visibility when Receiving Comments in Zendesk
        • How to Sync Attachments in Zendesk
        • How to Sync Issue Labels in Zendesk
        • How to Sync Issue Priority Fields in Zendesk
        • How to Sync IssueTypes in Zendesk
        • How to Sync Statuses in Zendesk
        • How to Sync User Fields in Zendesk
        • How to Sync Elements Connect Fields with Different Key Values in Zendesk
        • How to Convert Data between HTML and Markdown in Zendesk
        • Exalate for Zendesk: how to display a remote issue link in a custom field
      • GitHub Configuration Guides
        • How to Sync Comments in GitHub
        • How to Sync Assignees on GitHub
        • How to Add Remote Issue Link on GitHub
        • How to Sync Issue Labels on GitHub
        • How to Sync Milestones from Github to Jira
        • How to Sync Statuses in GitHub
        • How to Sync Pull Requests on GitHub
        • How to Configure Sync to Multiple Repositories in GitHub
        • How to Sync Elements Connect Field with Different Key Values in GitHub
      • Salesforce Configuration Guides
        • How to Sync Any Entity in Exalate for Salesforce
        • How to Sync Date/Datetime in Exalate for Salesforce
        • How to Sync Picklist and Picklist Multi-Select Fields in Exalate for Salesforce
        • How to Sync Priority in Exalate for Salesforce
        • How to Sync Statuses in Exalate for Salesforce
      • Freshdesk Configuration Guides
        • How to Sync Attachments in Freshdesk
        • How to Sync Comments (Notes) in Freshdesk
        • How to Sync Priority in Exalate for Freshdesk
        • How to Sync Status in Exalate for Freshdesk
        • How to Sync Custom Fields in Freshdesk
        • How to Sync Rich Text and HTML Between Freshdesk and Other Systems
        • How to Sync Inline Images in Freshdesk
      • Freshservice Configuration Guides
        • How to Sync Attachments in Freshservice
        • How to Sync Comments in Freshservice
        • How to Sync Priority in Exalate for Freshservice
        • How to Sync Status in Exalate for Freshservice
        • How to Sync Custom Fields in Freshservice
        • How to Sync Rich Text and HTML Between Freshservice and Other Systems
        • "Rate Limit" Limitations for Freshservice
        • How to Sync Inline Images in Freshservice
      • Asana Configuration Guides
        • How to Sync Comments in Asana
        • How to sync Assignee in Asana
        • How to configure triggers in Asana
        • How to Sync Custom Fields in Asana
        • How to Sync Status in Asana
        • How to Sync Attachments in Asana
        • How to Sync Tasks in Asana
        • How to Create Projects in Asana
        • How to Sync Projects in Asana
        • How to Sync Parent-Child Tasks in Asana
        • Understanding Cascading Sync Behavior in Asana
        • How to Sync Labels in Asana
        • How to Sync Due Dates in Asana
        • How to Sync Multiple Projects in Asana
        • How to Sync Rich Text and HTML Between Asana and Other Systems
        • How to Sync Milestones in Asana
      • Xurrent Configuration Guides
        • How to Sync Comments in Xurrent
        • How to sync User Fields in Xurrent
        • How to configure triggers in Xurrent
        • How to Sync Custom Fields in Xurrent
        • How to Sync Status in Xurrent
        • How to Sync Attachments in Xurrent
        • How to Sync Requests in Xurrent
        • How to Sync Labels in Xurrent
        • How to Sync Rich Text and HTML Between Xurrent and Other Systems
        • How to set Team Field in Xurrent
        • Xurrent NodeHelper Methods
    • Exalate API Reference Documentation
      • Exalate Object Types
        • Status Structure
        • Basic Object Types
        • CustomField Structure
        • Component Structure
        • Project Structure
        • ChangeItem Structure
        • IssueLinks Structure
        • Attachment Structure
        • IssueType Structure
        • Option Structure
        • SecurityLevel Structure
        • Comment Structure
        • Watchers Structure
        • User Structure
        • Version Structure
        • Priority Structure
        • ChangeHistory Structure
        • Label Structure
        • Resolution Structure
        • EntityProperties Structure and Sync
        • Worklog Structure
        • setManuallyAdjust Utility Function for Worklog
        • setRetain Utility Function for Worklog
        • setAutoAdjust Utility Function for Worklog
      • Exalate API Reference for Jira
        • Jira Entities Available for Synchronization
      • Exalate API Reference for Azure DevOps
        • Azure DevOps Fields and Entities Available for Synchronization (Server & Service)
      • Exalate API Reference for ServiceNow
        • ServiceNow Fields and Entities Available for Synchronization
        • How to Find Out the Name of a Field in ServiceNow?
      • Exalate API Reference for GitHub
        • GitHub Fields and Entities Available for Synchronization
      • Exalate API Reference for Zendesk
        • Zendesk Fields and Entities Available for Synchronization
      • Exalate API Reference for Salesforce
        • Salesforce Fields and Entities Available for Synchronization
        • How to Find Out Objects and Field Names in Salesforce?
        • Where to Find an Object URN in Salesforce
      • Exalate API Reference for Freshdesk
        • Freshdesk Fields and Entities Available for Synchronization
      • Exalate API Reference for Freshservice
        • Freshservice Fields and Entities Available for Synchronization
      • Exalate API Reference for Asana
        • Asana Fields and Entities available for synchronization
      • Exalate API Reference for Xurrent
        • Xurrent Fields and Entities available for synchronization
      • Script Helpers
        • commentHelper
          • mergeComments—with custom formatting
          • addComment
          • filterLocal
          • mergeComments
        • attachmentHelper
          • mergeAttachments
        • debugHelper
          • debug.error
        • nodeHelper
          • canUserEditComments
          • createComponent
          • createOption
          • createVersion
          • getCascadingSelect
          • getComponent
          • getCustomFieldDefaultValue
          • getHtmlComments
          • getHtmlField
          • getIssueType
          • getLabel
          • getLocalIssueFromRemoteUrn
          • getOption
          • getOptions
          • getPriority
          • getProject
          • getProjectByName
          • getRemoteIssueLinks
          • getResolution
          • getStatus
          • getUser
          • getUserByEmail
          • getUserByFullName
          • getUserByUsername
          • getVersion
          • isIssueEditable
          • isUserAssignable
          • nodeHelper.createUser
          • toMarkDownComments
          • toMarkDownFromHtml
          • getSecurityLevelId
          • getDefaultIssueType
          • stripHtml
          • getAssignmentGroupByName
          • getReference
          • getTableByLink
          • getSecurityLevelName
          • getTableByName
          • getBusinessServiceByName
          • addHttpHeader
          • stripHtmlFromComments
          • getAgentByEmail
          • getUrgency
          • getImpact
        • syncHelper
          • getLocalIssueKeyFromRemoteId
          • isUnderSync
          • unExalateAfterProcessing
          • syncBackAfterProcessing
          • getRemoteIssueUrl
          • getTrackerUrl
          • getRemoteTrackerUrl
          • getExalateUrl
          • getRemoteExalateUrl
        • userHelper
          • createUser
          • findInGroup
          • findWithRole
          • getByEmail
          • getByKey
          • getByUsername
          • hasRole
          • isGroupMember
        • workflowHelper
          • TransitionAsExecutor
          • transition as proxyuser
        • workLogHelper
          • addWorkLog
          • mergeWorkLogs - with custom handling
          • filterLocal - workLogs
          • mergeNewWorkLogs
        • How to Use a Store(Issue) Function
      • Custom Keys
        • Custom Keys
      • Docker Variables
        • Docker Variables
      • How to sync issues automatically using Exalate API in Jira On-premise
    • Working with External Scripts
      • How to set up an advanced scripting environment
      • Externalizing existing scripts
      • Adding basic external script
      • Adding basic external script in Jira
      • External scripts with a bit of TLC
      • External scripts with a bit of TLC in Jira Cloud
      • Adding basic external script in Jira
      • How to Work with External Scripts in Jira On-premise
      • Examples of Using External Scripts
        • How to Move Issues Automatically in Jira On-premise
        • How to Move Existing Scripts to the External Scripts Library
        • How to Add an External Script in Jira On-premise
        • How to Sync Status using External Scripts in Jira On-premise
        • How to Match Custom Field Sync Using External Scripts in Jira On-premise
        • How to Sync Sub Tasks Using External Scripts in Jira On-premise
        • How to Sync Tempo Worklogs using External Scripts in Jira On-premise
        • How to Sync Status using External Scripts in Jira Cloud
    • Scripts in Visual Mode
    • Script Rules Auto-Completion
    • How to Check if Entities are Synced
    • How to Make REST API Calls with the HTTP Client
  • Use Cases
    • Business Use Cases
      • Customer Support Workflow Sync
      • Outsourced IT Service Management
      • Internal Request & Service Management
      • Development Workflow Sync
      • Reporting & Visibility
    • Technical Use Cases
      • Unidirectional Sync from Service Desk
      • Bidirectional Sync between Service Desk & Development
      • Cross Company Project Collaboration
      • Service Management to Multiple Projects
      • Local Synchronization
      • Sync Between Public (or Private) and Private Jira Instances
      • Sync between Multiple Jira Cloud Instances
      • How to Sync CreatedDate Field
      • Unidirectional Sync for Jira Cloud
      • Multiple Workflow Orchestrations
      • Jira Service Management to Jira Software
      • Synchronization Between Private Jira On-premise Instances
      • Complex Workflows with Advanced Validations
      • Comment Visibility - an Advanced Issue Sync Case
      • How to Sync Urgency and Priority between ServiceNow and Jira
      • Synchronize ServiceNow Change Requests and Jira Issues
      • Transferring Exalate Configurations from Jira Server to Jira Cloud or Jira Data Center
      • How to sync Table Grid Editor data
      • Sync Milestones between GitHub and Jira On-premise
      • How to Sync Multiple Zendesk Tickets to One Jira Cloud Issue
      • How to Convert Remote Status Changes to Local Comments between Jira Cloud and Jira On-premise
      • Populating a required remote field from a specific field on your instance
      • Setting a project based on the source issue custom field value
      • Testing Exalate in a Jira on-premise staging environment
      • How to sync story points field
      • Jira Cloud: Automatically Unexalate issues moved to another project
      • How to sync issue priority fields in Jira Cloud
      • Unified workflow using global transitions
      • How to transfer sync settings when moving from one instance to another
      • How to convert String to Date
      • How to filter transitions based on issue type workflow in Jira Cloud
      • How to trigger issue transition based on the value of the remote issue status
      • How to sync issue links to a custom field with Jira Issue Link API
      • JIRA events generated by the jiranode
      • How to Sync Sub-tasks between Jira On-Premise and Jira Cloud
    • Popular Integrations ⭐️
      • Jira to Jira Integration
      • Jira and Azure DevOps Integration
      • ServiceNow and Jira Integration
      • Jira and Salesforce Integration
      • Jira and Zendesk Integration
      • Azure DevOps and ServiceNow Integration
      • ServiceDesk Plus and Jira Integration
    • Early-Access Integrations
      • Service Desk Plus (ManageEngine) Connector
  • Security
    • Data Security and Privacy Statement
    • Security Vulnerabilities
      • Security Vulnerability – Unauthorized Creation of Connections
      • Security Vulnerability — You can Access Restricted Project Data with the Connect Operation
      • Security Vulnerability – Anonymous Access to Exalate for Jira Cloud and Exalate for Salesforce
      • Exalate Response to the Recent Vulnerability CVE-2022-22965
      • Exalate Response to Log4j Vulnerability - CVE-2021-44228
      • Security Vulnerability: Low-Risk Vulnerability in JWT Transmission Through Headers
      • System Environment Vulnerability in Jira DC (Pre-Version 10)
  • Troubleshooting
    • Error Handling
    • Set up error notifications
    • How to Change the Error Impact
    • Troubleshooting in New Exalate
      • Troubleshooting Overview
      • Using Aida AI for Troubleshooting Sync Errors
      • Force Unlink
      • Relink Operation
      • How to Generate Logs for Troubleshooting
    • Troubleshooting in Jira Cloud
      • User Fields Don't Sync
      • Can't Get Workflow Scheme for Project while Syncing Statuses
      • Error Creating or Updating Issue: Field Can't be Set
      • Host Returned HTTP Response Code 500 when Installing Exalate App for Jira Cloud
      • REST Exception while Getting User by Username `null` on Jira Cloud
      • Updating Comments or Worklog Doesn't Put Issue under Sync
      • Syncing Attachments Throws Maximum Filename Size Error
      • Custom Fields Don't Sync
      • Subtask Sync between Team-Managed Projects Fails
      • Exalate Can't Comment on the Jira Issue
      • Attachment Sync Fails Because it Takes Too Long
      • "Project key is not set" when Syncing Issues via Local Connection
      • Avoid Watcher Sync Errors by Excluding Forge App User
      • Problem Filtering Internal Comments on Jira Service Management
      • Known issue: Projects List isn't Available during Connection Setup
      • Java.sql.SQLException: Incorrect String Value
      • Invalid Issue Type Selected
      • Connect Operation Does Not Sync Existing Comments, Attachments and Worklogs
      • Impact on Exalate Functionality when Jira Site URL Changes
    • Troubleshooting in Azure DevOps
      • Can't Log in to Exalate for Azure DevOps using PAT
      • Creating an Area Path Filter Fails
      • Exalate isn't Accessible in the Organization Settings
      • Known Issue: Error after Verifying Exalate for Azure DevOps
      • This Login.live.com Page can't be Found
    • Troubleshooting in GitHub
      • The App Installation Can't be Finished
      • Failed to Log In to the Exalate App for GitHub
      • Search Limit on GitHub
    • Troubleshooting in ServiceNow
      • Known issue: ServiceNow doesn't Support OR Operators in Trigger Queries
      • Known Issue: Token Can't be Generated if the Password Contains Special Characters
    • Troubleshooting in Zendesk
      • Couldn't Install Exalate for Zendesk
      • Exalate App for Zendesk Doesn't Authenticate Automatically on Safari
      • Error when Syncing Comments or Attachments in Zendesk
      • A New Sync Isn't Scheduled
      • Recreate a Lost Webhook
      • Custom Fields are Randomly Updating
    • Troubleshooting in Salesforce
      • Request Node Button has Grayed Out
      • Comments Sync Fails
    • Dealing with Specific Errors
      • Create Issue Error
      • Attachment Checksum Failed
      • Attachment Error
      • Server File System Access Error
      • Error Updating an Issue
      • Worklog Error
      • Project Key is Invalid
      • java.lang.Errors Cause Exalate Synchronization to Stop
      • Comment Can't be Created because the Text is Too Long
      • General SSLEngine Problem
      • UnhandledHubCustomFieldValueConversionException Error
      • Ambiguous Method Overloading for Method nodeHelper.getIssueType
      • Connection Can't be Renamed
      • Unblocking the Required Fields Error
      • Invalid License Key
      • Error notifications Aren't Sent to the Administrators
      • filterLocal Doesn't Filter Out Service Management Internal Comments
      • Overlap between Custom Fields and System Fields
      • Workaround on Updating Closed Issues that Can't be Edited
      • Free Plan License Errors
      • Cannot Sync the Epic Name Field
      • Our Team has been Notified
      • Issue Does Not Exist or You Do Not Have Permission to See it
      • Communication With an Instance is Giving a Network Error after Upgrading to Exalate 5.0
      • Updating External Scripts to be Compatible with Exalate 5.2.2 Onwards
      • Root Causing Sync Rules Scripts Errors
      • Unblocking Required Fields Error
      • This mapping is not supported
      • Known Issue: Exalate isn't Displaying Correctly in IE 11
      • Known Issue: With Syncing Summary Longer Than 255 Characters
      • Known issue: permission warnings in Exalate logs
      • Known Issue: The "Cancel Subscription" modal displays incorrect amount of issues under sync
      • issueLinks removal problem on Jira DC
  • FAQs
    • New vs Classic FAQ
      • What Is the New Exalate Experience? Features and Improvements
      • Is Exalate Classic Still Supported?
      • Can I migrate existing connections to the New Exalate experience?
      • Do scripts work the same in New Exalate and Classic?
      • Will there be downtime during migration from Exalate Classic to New Exalate?
      • Am I Required to Switch From Exalate Classic to the New Exalate Experience?
      • What are the main differences between New Exalate and Exalate Classic?
      • Can I run New Exalate and Exalate Classic at the same time?
      • Who should be involved in planning a migration from Exalate Classic to New Exalate?
      • Will My Existing Integrations Keep Working During Migration from Exalate Classic to New Exalate?
      • How do I know which Exalate experience I’m using?
    • General FAQ
      • How do I get started with Exalate?
      • Do I need technical knowledge to set up my first integration?
      • What is the difference between a connection and an integration in Exalate?
      • How Long Does It Take to Set Up a Basic Exalate Sync?
      • Can I try Exalate before purchasing?
      • What happens after I create my first Exalate connection?
    • General FAQs
    • Exalate FAQs
      • What is Exalate and what problems does it solve?
      • How is Exalate different from native integrations or automation tools?
      • Which Systems Can Exalate Integrate With?
      • Is Exalate Suitable for Enterprise-Scale Integrations?
      • Does Exalate require both sides to use the same tool?
      • How to Test the Performance of Exalate for Jira Data Center
      • Can Exalate Integrate Systems Across Different Companies or Organizations?
      • Does Exalate work for both ITSM and software development use cases?
      • How to upgrade a Basic connection?
      • What is the Difference between Exalate for Jira Cloud & Jira On-premise?
      • How to Measure Exalate Performance - the Ping Pong Test
      • How Can I Start from Scratch with Exalate?
      • What are the Known Product Limitations in Exalate for Salesforce?
      • Exalate Cloud: Features, Clusters, and Location
      • How to Whitelist Exalate Cloud?
      • Can I Use Exalate for Migration?
      • Can I Use Exalate for Migration?
    • Sync FAQs
      • How Does Synchronization Work in New Exalate?
      • What Is the Difference Between Outgoing and Incoming Sync in Exalate?
      • Can I sync only selected fields using Exalate?
      • Can I Sync Data One-Way or Two-Way Using Exalate?
      • How does Exalate prevent sync loops?
      • How does Exalate handle sync failures?
      • How Does Exalate Handle Updates Made on Both Sides?
      • What Happens with the Entity in case Synchronization Stops?
      • What is the Max Attachment Size that Exalate Can Synchronize?
      • How to Stop Entity Sync
      • How to Force a Quick Sync of Missing Fields in the Synced Entities
      • How to Use Sync Control To Decide When Your Exalate Sync Workers Start?
      • How to ensure Exalate does not synchronize when staging a production environment into test
      • How to use REST APIs for Monitoring Purposes
      • Does Exalate Support Agile Project Synchronization?
      • How to Add a Sync Panel to Salesforce
      • How to Search Issues Under Sync with JQL Functions
    • Issue FAQs
      • What is the Difference between Issue.type and Issue.type.name?
      • Is it Possible to Keep the Issue Key Same on Both Sides?
      • How do I know if an issue is already synced using Exalate?
      • Why is an item not syncing?
      • How do I prevent duplicate items from being created?
      • How do I debug complex sync behavior?
    • Configuration FAQs
      • Configuration FAQs
      • Do I need to write scripts to use Exalate?
      • What is Groovy scripting used for in Exalate?
      • Can I Customize Sync Behavior per Exalate Connection?
      • Can I Roll Back Changes if Something Goes Wrong in Creating Scripts Using Exalate?
      • Can Exalate sync custom fields and custom entities?
      • How can I test my scripts safely before deploying them?
      • How to bring up a reverse proxy using the jwilder/nginx-proxy
      • How to Change the Destination Instance URL
    • Security FAQ
      • Pricing and Licensing FAQs
        • How is New Exalate priced?
        • Do Classic and New Exalate Use Different Pricing Models?
        • Are There Limits on the Number of Synced Items in Exalate?
        • Can I change my plan later?
      • Email FAQs
        • Set up how often Exalate sends emails
        • Why Am I Not Getting Email Notifications?
      • Egress and Ingress solution
    • Support
      • Exalate Standard Support: Service Level Agreement
      • Professional Services
      • Exalate Cloud: What to Expect from Different Service Levels
      • Exalate for Jira Server End of Support and Maintenance
      • Jira End of Life and Support
      • How to Generate a Support.zip File
    • Exalate Pricing
      • Exalate Subscription Plans
      • Exalate Enterprise Plan
        • Booster Package: Memory Profiles & Performance Packages
        • Custom Git Repository Feature Overview
      • Licensing and Pricing for Exalate Classic
        • How to Activate an Network License Key for Exalate Classic
        • How to Update a License Key in the Exalate Classic Console (Jira Connector)
        • How to Edit an Exalate License Key in the Exalate Classic Console
        • How to Get a License Key for Exalate Classic
        • How to Manage Stripe Billing Information (for Exalate Classic Licenses)
        • Basic Mode in the Classic Console: Clarifications
        • What to do if you purchase a license for Exalate Classic from the Atlassian Marketplace
        • 2025: Atlassian Marketplace Licenses Clarification (Classic Console)
    • Release History
      • Jira Cloud - Release History
        • Jira Cloud - Version 5.30.0
        • Jira Cloud - Version 5.29.0
        • Jira Cloud - Version 5.28.5
        • Jira Cloud - Version 5.28.0 - Depublished
        • Jira Cloud - Version 5.27.0
        • Jira Cloud - Version 5.26.0
        • Jira Cloud - Version 5.25.0
        • Jira Cloud - Version 5.24.3
        • Jira Cloud - Version 5.24.2
        • Jira Cloud - Version 5.23.3
        • Jira Cloud - Version 5.23.0
        • Jira Cloud - Version 5.22.0
        • Jira Cloud - Version 5.21.1
        • Jira Cloud - Version 5.20.1
        • Jira Cloud - Version 5.19.3
        • Jira Cloud - Version 5.18.0
        • Jira Cloud - Version 5.17.1
        • Jira Cloud - Version 5.16.0
        • Jira Cloud - Version 5.15.0
        • Jira Cloud - Version 5.14.1
        • Jira Cloud - Version 5.13.2
        • Jira Cloud - Version 5.13.1
        • Jira Cloud - Version 5.12.0
        • Jira Cloud - Version 5.10.2
        • Jira Cloud - Version 5.10.0
        • Jira Cloud - Version 5.9.4
        • Jira Cloud - Version 5.9.0-5.9.2
        • Jira Cloud - Version 5.8.2
        • Jira Cloud - Version 5.8.1
        • Jira Cloud - Version 5.7.4
        • Jira Cloud - Version 5.7.3
        • Jira Cloud - Version 5.7.2
        • Jira Cloud - Version 5.7.1
        • Jira Cloud - Version 5.7.0
        • Jira Cloud - Version 5.6.0
        • Jira Cloud - Version 5.5.6
        • Jira Cloud - Version 5.5.5
        • Jira Cloud - Version 5.5.4
        • Jira Cloud - Version 5.5.2
        • Jira Cloud - Version 5.5.0/5.5.1
        • Jira Cloud - Version 5.4.19
        • Jira Cloud - Version 5.4.18
        • Jira Cloud - Version 5.4.16
        • Jira Cloud - Version 5.4.11
        • Jira Cloud - Version 5.4.10
        • Jira Cloud - Version 5.4.8
        • Jira Cloud - Version 5.4.7
        • Jira Cloud - Version 5.4.6
        • Jira Cloud - Version 5.3.5
        • Jira Cloud - Version 5.3.4
        • Jira Cloud - Version 5.3.3
        • Jira Cloud - Version 5.3.2
        • Jira Cloud - Version 5.3.1
        • Jira Cloud - Version 5.3.0
        • Jira Cloud - Version 5.2.7
        • Jira Cloud - Version 5.2.6
        • Jira Cloud - Version 5.2.5.1
        • Jira Cloud - Version 5.2.5
        • Jira Cloud - Version 5.2.4
        • Jira Cloud - Version 5.2.3
        • Jira Cloud - Version 5.2.2
        • Jira Cloud - Version 5.2.1
        • Jira Cloud - Version 5.2.0
        • Jira Cloud - Version 5.1.6
        • Jira Cloud - Version 5.1.5
        • Jira Cloud - Version 5.1.4
        • Jira Cloud - Version 5.1.3.1
        • Jira Cloud - Version 5.1.2.2
        • Jira Cloud - Version 4.1.7-AC (internal: 5.1.2)
        • Jira Cloud - Version 4.1.7-AC (internal: 5.1.1)
        • Jira Cloud - Version 4.1.7-AC (internal: 5.1.0)
        • Jira Cloud - Version 4.1.6-AC (internal: 5.0.67)
        • Jira Cloud - Version 4.1.6-AC (internal: 5.0.65)
        • Jira Cloud - Version 4.1.6-AC (internal: 5.0.64)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.61)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.60)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.59)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.56)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.55)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.53)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.52)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.49)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.45)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.44)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.42)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.40)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.37)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.35)
        • Jira Cloud - Version 4.1.2-AC (internal: 5.0.16)
        • Jira Cloud - Version 4.1.0-AC (internal: 5.0.0)
        • Jira Cloud - Version 4.1.0-AC (internal: 4.6.12)
      • Jira On-Premise - Release Notes
        • Jira On Premise - Version 5.29.1-J11
        • Jira On Premise - Version 5.29.0-J10
        • Jira On Premise - Version 5.29.0-J9
        • Jira On Premise - Version 5.28.1
        • Jira On Premise - Version 5.27.0
        • Jira On Premise - Version 5.26.0
        • Jira On Premise - Version 5.25.0
        • Jira on-premise - Version 5.24.0
        • Jira on-premise - Version 5.22.0
        • Jira on-premise - Version 5.20.2
        • Jira on-premise - Version 5.19.3
        • Jira on-premise - Version 5.18.0
        • Jira on-premise - Version 5.17.2
        • Jira on-premise - Version 5.16.0
        • Jira on-premise - Version 5.15.0
        • Jira on-Premise - Version 5.13.2
        • Jira on-premise - Version 5.13.1
        • Jira on-premise - Version 5.11.1
        • Jira on-premise - Version 5.10.0
        • Jira on-premise - Version 5.9.4
        • Jira-on-premise - Version 5.8.1
        • Jira-on-premise - Version 5.7.0
        • Jira on-premise - Version 5.6.0
        • Jira on-premise - Version 5.5.6
        • Jira on-premise - Version 5.5.5
        • Jira on-premise - Version 5.5.4
        • Jira on-premise - Version 5.5.2
        • Jira on-premise - Version 5.5.1
        • Jira on-premise - Version 5.4.18
        • Jira on-premise - Version 5.4.16
        • Jira on-premise - Version 5.4.15
        • Jira on-premise - Version 5.4.12
        • Jira on-premise - Version 5.4.2
        • Jira on-premise - Version 5.4.1
        • Jira on-premise - Version 5.4.0
        • Jira on-premise - Version 5.3.9
        • Jira on-premise - Version 5.3.8
        • Jira on-premise - Version 5.3.7
        • Jira on-premise - Version 5.3.6
        • Jira on-premise - Version 5.3.5
        • Jira on-premise - Version 5.3.4
        • Jira on-premise - Version 5.3.3
        • Jira on-premise - Version 5.3.2
        • Jira on-premise - Version 5.3.1
        • Jira on-premise - Version 5.2.5
        • Jira on-premise - Version 5.3.0
        • Jira on-premise - Version 5.2.6
        • Jira on-premise - Version 5.2.4
        • Jira on-premise - Version 5.2.3
        • Jira on-premise - Version 5.2.2
        • Jira on-premise - Version 5.2.1
        • Jira on-premise - Version 5.2.0
        • Jira on-premise - Version 5.1.9
        • Jira on-premise - Version 5.1.8
        • Jira on-premise - Version 5.1.7
        • Jira on-premise - Version 5.1.4
        • Jira on-premise - Version 5.1.3
        • Jira on-premise - Version 5.1.2
        • Jira on-premise - Version 5.1.1
        • Jira on-premise - Version 5.1.0
        • Jira on-premise - Version 5.0.6
        • Jira on-premise - Version 5.0.5
        • Jira on-premise - Version 5.0.4
        • Jira on-premise - Version 5.0.3
        • Jira on-premise - Version 5.0.2
        • Jira on-premise - Version 5.0.1
        • Jira on-premise - Version 4.7.9
        • Jira on-premise - Version 4.7.8
        • Jira on-premise - Version 4.7.7
        • Jira on-premise - Version 4.7.6
        • Jira on-premise - Version 4.7.5
        • Jira on-premise - Version 4.7.4
        • Jira on-premise - Version 4.7.3
        • Jira on-premise - Version 4.7.2
        • Jira on-premise - Version 4.7.1
        • Jira on-premise - Version 4.6.19
        • Jira on-premise - Version 4.6.17
        • Jira on-premise - Version 4.6.12
        • Jira on-premise - Version 4.6.11
      • Azure DevOps - Release History
        • Azure DevOps - Version 5.30.0
        • Azure DevOps - Version 5.29.0
        • Azure DevOps - Version 5.28.7
        • Azure DevOps - Version 5.28.4
        • Azure DevOps - Version 5.28.0
        • Azure DevOps - Version 5.27.0
        • Azure DevOps - Version 5.26.0
        • Azure DevOps - Version 5.25.0
        • Azure DevOps - Version 5.24.3
        • Azure DevOps - Version 5.24.1
        • Azure DevOps - Version 5.23.3
        • Azure DevOps - Version 5.23.0
        • Azure DevOps - Version 5.22.0
        • Azure DevOps - Version 5.21.0
        • Azure DevOps - Version 5.20.1
        • Azure DevOps - Version 5.19.2
        • Azure DevOps - Version 5.19.1
        • Azure DevOps - Version 5.18.0
        • Azure DevOps - Version 5.17.1
        • Azure DevOps - Version 5.16.0
        • Azure DevOps - Version 5.15.0
        • Azure DevOps - Version 5.14.1
        • Azure DevOps - Version 5.13.2
        • Azure DevOps - Version 5.13.1
        • Azure DevOps - Version 5.12.0
        • Azure DevOps - Version 5.11.1
        • Azure DevOps - Version 5.10.1
        • Azure Devops - Version 5.9.0-5.9.3
        • Azure DevOps - Version 5.8.1
        • Azure DevOps - Version 5.7.4
        • Azure DevOps - Version 5.7.3
        • Azure DevOps - Version 5.7.0
        • Azure DevOps - Version 5.6.0
        • Azure DevOps - Version 5.5.6
        • Azure DevOps - Version 5.5.5
        • Azure DevOps - Version 5.5.4
        • Azure DevOps - Version 5.5.2
        • Azure DevOps - Version 5.5.0/5.5.1
        • Azure DevOps - Version 5.4.19
        • Azure DevOps - Version 5.4.17
        • Azure DevOps - Version 5.4.13
        • Azure DevOps - Version 5.4.11
        • Azure DevOps - Version 5.4.10
        • Azure DevOps - Version 5.4.9
        • Azure DevOps - Version 5.4.8
        • Azure DevOps - Version 5.4.6
        • Azure DevOps - Version 5.4.1
        • Azure DevOps - Version 5.4.0
        • Azure DevOps - Version 5.3.3
        • Azure DevOps - Version 5.3.2
        • Azure DevOps - Version 5.3.1
        • Azure DevOps - Version 5.3.0
        • Azure DevOps - Version 5.2.5
        • Azure DevOps - Version 5.2.4
        • Azure DevOps - Version 5.2.3
        • Azure DevOps - Version 5.2.2
        • Azure DevOps - Version 5.2.1
        • Azure DevOps - Version 5.2.0.1
        • Azure DevOps - Version 5.2.0
        • Azure DevOps - Version 5.1.3
        • Azure DevOps - Version 5.1.2
        • Azure DevOps - Version 5.1.1
        • Azure DevOps - Version 5.1.0
        • Azure DevOps - Version 5.0.27
        • Azure DevOps - Version 5.0.22
        • Azure DevOps - Version 5.0.21
        • Azure DevOps - Version 5.0.20
        • Azure DevOps - Version 5.0.19
        • Azure DevOps - Version 5.0.18
        • Azure DevOps - Version 5.0.17
        • Azure DevOps - Version 5.0.14
        • Azure DevOps - Version 5.0.12
        • Azure DevOps - Version 5.0.10
        • Azure DevOps - Version 5.0.0
        • Azure DevOps - Version 4.6.3
        • Azure DevOps - Version 4.6.0
      • ServiceNow - Release History
        • ServiceNow - Version 5.30.0
        • ServiceNow - Version 5.29.0
        • ServiceNow - Version 5.28.7
        • ServiceNow - Version 5.28.0
        • ServiceNow - Version 5.27.0
        • ServiceNow - Version 5.26.0
        • Servicenow - Version 5.25.0
        • ServiceNow - Version 5.24.3
        • ServiceNow - Version 5.24.2
        • ServiceNow - Version 5.23.3
        • ServiceNow - Version 5.23.0
        • ServiceNow - Version 5.22.0
        • ServiceNow - Version 5.21.0
        • ServiceNow - Version 5.20.2
        • ServiceNow - Version 5.20.1
        • ServiceNow - Version 5.19.2
        • ServiceNow - Version 5.18.0
        • ServiceNow - Version 5.17.1
        • Servicenow - Version 5.16.0
        • ServiceNow - Version 5.15.0
        • ServiceNow -Version 5.14.0
        • ServiceNow - Version 5.13.2
        • ServiceNow - Version 5.13.1
        • ServiceNow - Version 5.12.0
        • ServiceNow - Version 5.11.1
        • ServiceNow - Version 5.10.0
        • ServiceNow - Version 5.9.0-5.9.3
        • ServiceNow - Version 5.8.2
        • ServiceNow - Version 5.8.1
        • ServiceNow - Version 5.7.4
        • ServiceNow - Version 5.7.3
        • ServiceNow - Version 5.7.0
        • ServiceNow - Version 5.6.0
        • ServiceNow - Version 5.5.6
        • ServiceNow - Version 5.5.5
        • ServiceNow - Version 5.5.4
        • ServiceNow - Version 5.5.3
        • ServiceNow - Version 5.5.0/5.5.1
        • ServiceNow - Version 5.4.19
        • ServiceNow - Version 5.4.11
        • ServiceNow - Version 5.4.10
        • ServiceNow - Version 5.4.9
        • ServiceNow - Version 5.4.8
        • ServiceNow - Version 5.4.6
        • ServiceNow - Version 5.4.0
        • ServiceNow - Version 5.3.1
        • ServiceNow - Version 5.3.0.1
        • ServiceNow - Version 5.2.7
        • ServiceNow - Version 5.2.6
        • ServiceNow - Version 5.2.5
        • ServiceNow - Version 5.2.4
        • ServiceNow - Version 5.2.3
        • ServiceNow - Version 5.2.2
        • ServiceNow - Version 5.2.1
        • ServiceNow - Version 5.2.0
        • ServiceNow - Version 5.1.3
        • ServiceNow - Version 5.1.2
        • ServiceNow - Version 5.1.1
        • ServiceNow - Version 5.0.28
        • ServiceNow - Version 5.0.27
        • ServiceNow - Version 5.0.26
        • ServiceNow - Version 5.0.24
        • ServiceNow - Version 5.0.21
        • Servicenow - Version 5.0.19
        • Servicenow - Version 5.0.16
        • Servicenow - Version 5.0.0
        • Servicenow - Version 4.7.4
        • Servicenow - Version 4.7.1
      • Zendesk - Release History
        • Zendesk - Version 5.30.0
        • Zendesk - Version 5.29.4
        • Zendesk - Version 5.29.0
        • Zendesk - Version 5.28.5
        • Zendesk - Version 5.28.0
        • Zendesk - Version 5.27.0
        • Zendesk - Version 5.26.0
        • Zendesk - Version 5.25.0
        • Zendesk - Version 5.24.3
        • Zendesk - Version 5.24.1
        • Zendesk - Version 5.23.3
        • Zendesk - Version 5.23.0
        • Zendesk - Version 5.22.0
        • Zendesk - Version 5.21.0
        • Zendesk - Version 5.20.1
        • Zendesk - Version 5.19.2
        • Zendesk - Version 5.19.1
        • Zendesk - Version 5.18.0
        • Zendesk - Version 5.17.1
        • Zendesk - Version 5.16.0
        • Zendesk - Version 5.15.0
        • Zendesk - Version 5.14.1
        • Zendesk - Version 5.13.2
        • Zendesk - Version 5.13.1
        • Zendesk - Version 5.13.0
        • Zendesk - Version 5.12.0
        • Zendesk - Version 5.11.1
        • Zendesk - Version 5.11.0
        • Zendesk - Version 5.10.0
        • Zendesk - Version 5.9.0-5.9.3
        • Zendesk - Version 5.8.2
        • Zendesk - version 5.8.1
        • Zendesk - version 5.7.4
        • Zendesk - version 5.7.3
        • Zendesk - version 5.7.0
        • Zendesk - Version 5.6.0
        • Zendesk - Version 5.5.6
        • Zendesk - Version 5.5.5
        • Zendesk - Version 5.5.4
        • Zendesk - Version 5.5.2
        • Zendesk - Version 5.5.0/5.5.1
        • Zendesk - Version 5.4.19
        • Zendesk - Version 5.4.16
        • Zendesk - Version 5.4.11
        • Zendesk - Version 5.4.10
        • Zendesk - Version 5.4.8
        • Zendesk - Version 5.4.6
        • Zendesk - Version 5.3.3
        • Zendesk - Version 5.3.2
        • Zendesk - Version 5.3.1
        • Zendesk - Version 5.3.0
        • Zendesk - Version 5.2.2
        • Zendesk - Version 5.2.1
        • Zendesk - Version 5.2.0
        • Zendesk - Version 5.1.3
        • Zendesk - Version 5.1.2.2
        • Zendesk - Version 5.1.1
        • Zendesk - Version 5.1.0.1
        • Zendesk - Version 5.1.0
        • Zendesk - Version 5.0.30
        • Zendesk - Version 5.0.29
        • Zendesk - Version 5.0.28
        • Zendesk - Version 5.0.27
        • Zendesk - Version 5.0.26
        • Zendesk - Version 5.0.25
        • Zendesk - Version 5.0.24
        • Zendesk - Version 5.0.21
        • Zendesk - Version 5.0.18
        • Zendesk - Version 5.0.15
        • Zendesk - Version 5.0.14
        • Zendesk - Version 5.0.12
        • Zendesk - Version 5.0.10
        • Zendesk - Version 5.0.0
        • Zendesk - Version 4.6.8
      • GitHub - Release History
        • Github - Version 5.30.0
        • Github - Version 5.29.0
        • Github - Version 5.28.4
        • Github - Version 5.28.0
        • Github - Version 5.27.0
        • Github - Version 5.26.0
        • Github - Version 5.25.0
        • Github - Version 5.24.3
        • Github - Version 5.24.1
        • Github - Version 5.23.3
        • Github - Version 5.23.0
        • Github - Version 5.22.0
        • Github - Version 5.21.2
        • Github - Version 5.21.0
        • Github - Version 5.20.1
        • Github - Version 5.19.2
        • Github - Version 5.19.1
        • Github - Version 5.18.0
        • Github - Version 5.17.1
        • Github - Version 5.16.0
        • Github - Version 5.15.0
        • Github - Version 5.14.0
        • Github - Version 5.13.2
        • Github - Version 5.13.1
        • Github - Version 5.13.0
        • GitHub - Version 5.12.0
        • GitHub - Version 5.11.1
        • GitHub - Version 5.11.0
        • GitHub - Version 5.10.1
        • GitHub - Version 5.9.0-5.9.3
        • GitHub - Version 5.8.2
        • GitHub - Version 5.8.1
        • GitHub - Version 5.7.4
        • GitHub - Version 5.7.0
        • GitHub - Version 5.6.0
        • GitHub - Version 5.5.6
        • GitHub - Version 5.5.5
        • GitHub - Version 5.5.4
        • GitHub - Version 5.5.2
        • GitHub - Version 5.5.0/5.5.1
        • GitHub - Version 5.4.19
        • GitHub - Version 5.4.18
        • GitHub - Version 5.4.16
        • GitHub - Version 5.4.11
        • GitHub - Version 5.4.10
        • GitHub - Version 5.4.9
        • GitHub - Version 5.4.8
        • GitHub - Version 5.4.6
        • GitHub - Version 5.4.4
        • GitHub - Version 5.4.3
        • GitHub - Version 5.4.2
        • GitHub - Version 5.4.1
        • GitHub - Version 5.4.0.1
        • GitHub - Version 5.4.0
        • GitHub - Version 5.3.2
        • GitHub - Version 5.3.1
        • GitHub - Version 5.3.0
        • GitHub - Version 5.2.3
        • GitHub - Version 5.2.2
        • GitHub - Version 5.2.1
        • GitHub - Version 5.2.0
        • GitHub - Version 5.1.4
        • GitHub - Version 5.1.3
        • GitHub - Version 5.1.2
        • GitHub - Version 5.1.1
        • GitHub - Version 5.1.0
        • GitHub - Version 5.0.17.1
        • GitHub - Version 5.0.17
        • GitHub - Version 5.0.16
        • GitHub - Version 5.0.14
        • GitHub - Version 5.0.13
        • GitHub - Version 5.0.9
        • GitHub - Version 5.0.8
        • GitHub - Version 5.0.0
        • GitHub - Version 4.6.12
      • SyncRoom - Release Notes
        • SyncRoom Early Access - Version 2.0.0
        • SyncRoom Early Access - Version 2.1.1
        • SyncRoom Early Access - Version 2.1.2
        • SyncRoom Early Access - Version 2.2.2
        • SyncRoom Early Access - Version 2.3.3
        • SyncRoom Early Access - Version 2.5.0
        • SyncRoom Early Access - Version 2.6.0
        • SyncRoom Early Access - Version 2.7.0
      • Salesforce - Release History
        • Salesforce - Version 5.30.0
        • Salesforce - Version 5.29.0
        • Salesforce - Version 5.28.0
        • Salesforce - Version 5.27.0
        • Salesforce - Version 5.26.0
        • Salesforce - Version 5.25.0
        • Salesforce - Version 5.24.3
        • Salesforce - Version 5.24.2
        • Salesforce - Version 5.23.3
        • Salesforce - Version 5.23.0
        • Salesforce - Version 5.22.0
        • Salesforce - version 5.21.0
        • Salesforce - Version 5.20.1
        • Salesforce - Version 5.19.2
        • Salesforce - Version 5.18.0
        • Salesforce - Version 5.17.1
        • Salesforce - Version 5.16.0
        • Salesforce - Version 5.15.0
        • Salesforce - Version 5.14.1
        • Salesforce - Version 5.13.2
        • Salesforce - Version 5.13.1
        • Salesforce - Version 5.12.1
        • Salesforce - Version 5.11.1
        • Salesforce - Version 5.11.0
        • Salesforce - Version 5.10.1
        • Salesforce - Version 5.9.0-5.9.3
        • Salesforce - Version 5.8.1
        • Salesforce - Version 5.7.4
        • Salesforce - Version 5.7.3
        • Salesforce - Version 5.7.0
        • Salesforce - Version 5.6.0
        • Salesforce - Version 5.5.6
        • Salesforce - Version 5.5.5
        • Salesforce - Version 5.5.4
        • Salesforce - Version 5.5.2
        • Salesforce - Version 5.5.0/5.5.1
        • Salesforce - Version 5.4.19
        • Salesforce - Version 5.4.16
        • Salesforce - Version 5.4.11
        • Salesforce - Version 5.4.10
        • Salesforce - Version 5.4.9
        • Salesforce - Version 5.4.8
        • Salesforce - Version 5.4.6
        • Salesforce - Version 5.4.2
        • Salesforce - Version 5.4.1
        • Salesforce - Version 5.4.0.1
        • Salesforce - Version 5.2.2
        • Salesforce - Version 5.2.1
        • Salesforce - Version 5.2.0
        • Salesforce - Version 0.5.1
        • Salesforce - Version 0.5.0
      • Freshdesk - Release History
        • Freshdesk - Version 5.30.1
        • Freshdesk - Version 5.29.5
        • Freshdesk - Version 5.29.2
        • Freshdesk - Version 5.28.2
        • Freshdesk - Version 5.27.0
        • Freshdesk - Version 5.25.1
      • Freshservice - Release History
        • Freshservice - Version 5.30.0
        • Freshservice - Version 5.29.5
        • Freshservice - Version 5.29.2
        • Freshservice - Version 5.28.2
        • Freshservice - Version 5.27.0
        • Freshservice - Version 5.26.0
      • Dashboard
        • Exa Trend Dashboard - Version 0.7.0
    • Exalate AI Assist
      • Exalate AI Assist: Configure Script Mode Connections [A Step-by-Step Guide]
      • Exalate AI Assist: FAQs
      • Guidelines for Effective Prompting with Exalate AI Assist
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