Freshdesk Manual Sync
Manual synchronization in Freshdesk happens via the Exalate button in the Entity Sync Status Panel present under the Exalate admin console. Note : The Sync Status Panel is available under the specific entity (i.e, issue, work item, tickets,...
Initiate a Private Connection in Basic Mode for Freshdesk
The main difference between private and public connection types is whether the HTTP/HTTPS requests are initiated from one side or from both sides. In this case, HTTP/HTTPS requests are initiated from the destination's private side only. Intro...
Initiate a Private Connection in Script Mode for Freshdesk
The main difference between private and public connection types is whether the HTTP/HTTPS requests are initiated from one side or from both sides. In this case, HTTP/HTTPS requests are initiated from the destination's private side only. ...